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    Melanie Bowers - Kelller Williams

    5.0 (2 reviews)

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    Scott Hale Plumbing Heating & Air

    Scott Hale Plumbing Heating & Air

    1.7
    (128 reviews)

    We called with a leaky waterline in our basement at 8:00 a.m. By 4:00 p.m. same day, we were…read morecompletely back in business with a brand new pressure relief valve. Our tech was Donovan Romo. He was on time in the given time window, knew his craft well and fixed our emergency water leak in a timely fashion. We liked the fact that you get 3 quotes, and we went with new parts, as our house is 20 years old. Price quoted for the work that was done, was fair and even discounted a bit. I would rate Scott Hale Plumbing as a top shelf business, where you get equal top shelf service. Also, Donovan was a great tech. Thank you... Matt H

    I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

    UTAH HANDYMAN PRO

    UTAH HANDYMAN PRO

    5.0
    (5 reviews)

    Our home needed a few updates to get it ready to sell. We chose to hire Carlos based on his 5-star…read morereviews and stellar work ethic. We quickly learned that Carlos is simply amazing! He lives up to his reputation. He is thoughtful, kind, and conscientious. He is careful and meticulous in everything he does. His work is perfection. He can fix anything and everything, from the big things (replacing windows) to the little things (caulking) to all the in-between things (changing out fixtures and hardware, electrical work, and repairing drywall)! More importantly, we knew that our home was in good hands. He has such a calming influence and helped us determine what could be repaired and what needed to be replaced. Carlos was more than willing to add additional tasks once we started the process. Now that we have completed all the updates, we see his flawless work throughout our entire home. He was so encouraging and the very best person to guide us through the entire process. We are so pleased with the final results! We listed our home for sale on Friday afternoon, and within three days, we had 33 showings and 5 offers. Our home went under contract on Tuesday morning. We could not have done any of this without Carlos! We highly recommend him and his work!

    I have a basement bathroom fan that wasn't clearing the…read moresteam and had it replaced a few years ago. It still wasn't clearing steam but the bathroom wasnt used much so I didn't think much about it. I now have a child back home and it needed to work. Another bid advised another new fan and a very high price. Carlos was the voice of reason suspecting it wasn't hooked up to a vent and provided a fair bid. The steam had no where to go but the ceiling crawl space. Yikes! Carlos installed an outside vent and it clears the air perfectly. After an incorrect installation and suggested unnecessary replacement from two other companies, I'm glad I found Carlos. I would highly recommend Carlos. He's fair, honest and skilled at what he does.

    Whitaker Roofing Services

    Whitaker Roofing Services

    5.0
    (23 reviews)

    Oh, holy light. The…read morestars will be bright and shiny with the original roof. One good snow. The roof could easily blow. It's time for bids before we flip our lid. Several companies come. We selected one... Whittaker Roofing. They certainly aren't small and work with buildings large and tall. It certainly isn't cheap to overhaul the heap. Everyone was perfectly aware of the needs or concerns and easily handled them. The adventures with Whittaker are worth every penny! Who's taking care of your roofing needs? Hope it's Whittaker!

    It was both a relief and amazing to have worked with Whitaker Roofing for my home's roof…read morereplacement. From initial contact to the end result, every step in the process was not just completed, it was completed with efficiency and premium professionalism: I cannot say enough good about this company and its work ethic. 1) Bidding: Grant initially came out and was on time, spending as much time as needed to patiently answer questions, no pressure. The two bids he sent were reasonably priced and based on two different shingles I'd chosen. Jare sent past installation addresses so I could see how each of the shingle options would look installed, very helpful. Juli came out twice with samples (she has a good eye), and Grant even laddered up so that we could be sure of color choice. 2) Pre-work: The week before replacement started, Juli, Jare, and Grant all answered questions and concerns I had, promptly. When confirming the city permit was in place, Jare was ahead of me, had already ordered it and sent a copy. The day before work started Heber came by, introduced himself, and chatted with me about project requirements. 3) Replacement: My home is one level and they had it done in 2.5 days, including a snag. Jorge and his crew worked a long day the first day and they worked hard, every day. When Jorge brought roof decking needing replacement to my attention on day one, I feared an extended project. Nope. Jorge had already given Grant a heads-up so Grant was already pricing the extra wood and with my permission had it ordered for pickup. Heber delivered the extra decking around lunch time that same day and the crew had no project down time. Wow, Whitaker Roofing's people work together like a well oiled machine. 4) Quality Assurance: Throughout tear-down and installation Jorge addressed all of my concerns (due to the defective roof I had). Heber made sure the completed roof installation was correct, up to specification, and up to building code by doing his own inspection. The minor things found were corrected the same day. After I later had a new cooler installed on the roof Heber even came out and checked the sealant to ensure no leaking. Juli was always super prompt in answering my follow up questions too. For anyone reading this, this is what a roofing company that cares about customers looks like. 5) Warranty: I went with CertainTeed Landmark Pro shingles so the manufacturer's product warranty is a good one. Above that, Whitaker Roofing included their own workmanship warranty that is the best I came across in gathering roofing company bids. And I had over a dozen roof bids. That they are a local family-run company is also a plus. 6) End Result: The new roof looks great! Neighbors have complimented on it and also said they too would hire Whitaker Roofing after seeing how efficiently they work and how attractive the new roof is. I would *highly* recommend Whitaker Roofing Services and their entire team!

    Melanie Bowers - Kelller Williams - realestate - Updated June 2026

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