Prestige security came out to our home and from the very beginning were so professional and…read morefriendly and presented several options for our home security and pointed out factors that we didn't even account for. We booked them and they delived superior quality cameras that are vivid and clear both day and night and 24hr. access from our mobile phones for LIVE view. We couldn't be happier and HIGHLY RECOMMEND!

Contacted them for installation of a security system and after all these questions and back and…read moreforth they stopped responding when asked about specific product information. They apparently just install-no expertise with recommendations and different options provided.

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

I have had Jeff do work in my home for several years. He has installed lock systems for me,…read moresecurity systems, as well as deliver and setup several safes at offsite locations. He is very reasonable priced and lets you know if there are any additional costs before incurring them. I would recommend his services highly.

I just want to say Jeff at J&M security was a breathe of fresh air when I needed cameras put up and…read morelocks changed in my home. He was very professional and knowledgeable. If I had questions he was right on top of it to answer them. Pricing was very fair and in a competitive range as we did have other companies come out to give us a quote. I personally will use J&M again for any of my security needs in the future and recommend this company to anyone who is looking for someone who knows what they are doing and is very friendly to boot.

Ken from Dynamic Techsolutions is phenomenal! Talk about finding your calling in life. He knows…read moreeverything about the industry and designed us a beautiful whole home audio system which includes an ethernet backbone which ran from the demarc to centrally located amps in the attic and then ran speaker wire to in-ceiling speakers in the living areas and a pair of all-weather outdoor speakers off our deck. He spent about an hour with me to survey the job and then delivered his quote which was spot on despites some unforeseen anomalies with our house which we know is old and unfortunately, not always up to code. Nothing seemed to ruffle him as he found positive workarounds to each issue, vetting each one with us. The end result completely exceeded our expectation. Ken really delivered and although I think he is an IT/Home Theatre savant, more importantly, he's a good person who is a kind and thoughtful of others. Best money ever spent!

We had Ken and Angelo come to our new house to mount a TV above our fireplace. I was a little…read morehesitant at first to put holes in the wall but they patched it up perfectly and we just put a coat of paint over it and it looks fantastic. They were so professional and were very thorough in going over all of the different options with my husband and I. We have received several compliments from people on how great our living room looks. The wires are completely hidden and they were even able to put the cable box in our basement.

The difference between a good company and a great company is the way they respond when questioned…read more I couldn't be happier with the way One Source Security responded when they read my post. I received a call from the owner, not to offer a better price but to find out what had happened and what they could do to improve going forward. The owner offered to come out and sit with me to hear how things went and how they could work with their team to improve the experience for others. I had contacted all of the national chains and couldn't bite the bullet for their $99/deal that locked me into a lengthy contract to proprietary equipment. I was pleasantly surprised with the fact that OSS called me and worked to make it right. I look forward to having them install my system and refer them to my friends, family and neighbors!

I haven't had the occasion to need their service recently, but, when I have, I've found them to…read moreprovide excellent service, plus so professional and, just so pleasant to work with. Even when I had a minor issue, they treated it the same as they would their top account. Friends of mine in locally-owned businesses also love them. Great work, quality and integrity.

Technician James is OUTSTANDING in expertise, explanations, repairs. He was efficient, effective…read moreand a pleasure to work with.

We have been loyal paying customers for the past 10 years. Our carbon monoxide alarms started…read morebeeping and they would not send a tech out to look at the system so we had to call the Winchester fire department. Do not use this company.

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.