I started using Noelle and her team just over a year ago. We've now used her 5-6 times for regular…read moremaintenance and deep cleaning. My first experience was as a renter, the homeowner did not have the house we rented cleaned before we moved in. I requested quotes using the tools in Yelp and ended up with 5 separate estimates. For our first deep clean it was a two day job. (Yikes right?!?) she did all the windows and screens and carpets the first day. She came back on the second and did a deep clean inside. What a relief it was at the end of that day. It was around $700 and worth every single penny. I had her come back a few months later for a deep clean before my In-laws came to visit. I think she came back another time as well. Then we bought a home, the people who lived there before while surface clean was fantastic, they had cats. I am allergic to cats not just a little. Luckily the carpets were new. During the final inspections at the close, I found balls of hair behind the window blinds, around baseboards, behind toilets, on top of cabinets, under the fridge and stove etc. I called her a little freaked out and she showed up within 2 days and just tackled every possible surface she could think of. Wiped all the shutters, in and out of every closet and cabinet nook and cranny. Then a few days later did a full deep clean, including carpets at the house we moved out of. The homeowner said it was the best he'd seen in the 30+ years he'd been renting the home. It takes a minute to get my hubby comfortable with a "stranger" in the house. He works from home. But he's quite fond of Noelle. She's exceeded expectations regularly. The one challenge I would say is they tend to run about an hour later than their estimated arrival time. But that's kind of the deal living on Oahu.

Noelle is amazing and so is her team. Not only were they professional ,they were pleasant and…read moreexecuted the cleaning service flawlessly! -Noelle was responsive and answered all of my questions. -The Team was punctual and ready to work! - The house looked amazing and I passed my walk through with ease! I will definitely recommend Noelle/Waikiki Housekeeping for all future projects! Best wishes, Erica

Received services on a Cal. King and a Queen bed we were able to be seen within three days from…read moreinitial contact. Customer service was immaculate we had an awesome technician who educated us on the process of cleaning the mattress. From start to finish he was here about 1 hr and 45 minutes. We had only scheduled for the Cal King bed to be washed but were so impressed with the results we asked if he could also clean our smaller bed. Our tech did a quick assessment on the second mattress and was able to accommodate us in the same visit! MAHALO ADAM for your amazing service!!!

Just had Adam from Gold Star Cleaning come to my apartment to treat a gray fabric couch. I bought…read moreit second hand with a few spots and discoloration on the seat cushions. However, after Adam was able to work his magic, the cushions were like brand new. I was stoked to have something that I bought at a great value to come back to life as if I walked into the furniture store and bought it straight off the sales floor. Adam was also very courteous and respectful. He made sure to prep the area to ensure any mess was contained. He actually left it the space cleaner than before he started. Would highly recommend.

TAKE TIME Cleaning Service not only did a WONDERFUL job with cleaning my condo (525 square feet…read morewith a lanai of 169 square feet) but what makes them even more deserving of this review is their care in providing customer service. Henry and Angela care, are extremely polite, and will not end the job until they are satisfied with the end result. The grime on the jalousies and glass doors was overwhelming but now it is spotless, like crystal clear. Ever single area of the condo is spotless. EVERY SINGLE area, the appliances, every nook and cranny, the bathroom. They even cleaned the inside of the washer and dryer. I am extremely appreciative and everyone needs to give them a call when needing a cleaning service. Their rates were reasonable and they deserved more !!!

I called Take Time because they offer eco-friendly products. I had no idea what to expect, but I…read morenever imagined how great things would turn out. Henry and his wife Angela took two days to clean our entire house, all the windows and the carpet. I have never seen my house this clean! I highly recommend them!!

First of all, do not hire this company. They are not prompt, and may not even show up like they did…read morewith me. I had a time slot, confirmed by the owner, Brad Young for a Sunday morning at 9. I waited and waited.....so about 9:30 I text the owner and after back and forth texts, two workers showed up about 1 p.m. Four hours after the schedule start time. They did an okay work, but nothing spectacular. Forgot to do several places so they returned the next day. What I was concerned about it the array of canned goods that went missing. I recall them asking me if I'd like them to throw it out, I also said to leave it on the side. When I checked my cupboards later on, a lot of food was missing. After further checking so was my gate remote. I do not know if they planned on coming back later to rob my place but at great expense I had the codes redone. They also dumped, I mean dumped a whole lot of stuff that they didn't put away on the counter so it was not usable. Terrible. They came next day and tried to remedy the situation, too late. Arguing with the Boss did no good, so we settled on a refund of $100.00 to me. I would not hire this company at all nor trust them alone in my home. I am now getting texts from the owner threatening to sue me for slander. This guy Brad is a bit too much if you write a bad review on his company. I've had about 7 texts in the last few minutes and two phone calls. If you hire them be prepared to deal with the wrath of his anger in the aftermath. I am not sabotaging the company nor trying to, I am simply stating my opinion of what transpired. Both of the items mentioned in their response was done on the second day so the matter that she references is MOOT. I understand that they are upset but so am I, numerous texts after this review was posted and two phone calls.

No, not at all, Nope!!! Don't hire them. Crappy service even worst customer service…read more On May 23rd After EIGHT hours...eight hours guys....and amount I won't even mention here on Yelp, my home was left still not clean. I emailed the person in charge Brad- with pictures, he called me right away- saying how upset he was as this was the second complaint within two weeks of the people who "cleaned" my home. He offered to have someone come within 2 hours and a partial refund and he would give me a call after he spoke to someone that could come out....2 hours go by...nothing no phone call or anything. So I ended up cleaning myself. I emailed he said he would call me back. NOTHING so, a few days go by, I email again- he says send address for partial refund-I did. Still nothing. Emailed 2 more times asking for receipt of service and refund and get an email back saying I'm threatening them?!?! It is now June 10th How long does it take to mail something in Hawaii FROM Hawaii. It's been 2 weeks! Take care of your customers and send me my refund.

Horrible experience! He destroyed our expensive speaker while moving around our machine. He told us…read morehe would check with his insurance to see if they can pay to replace it but now his number doesn't work anymore. Now we need to buy a new speaker that cost way more then we spend on the cleaning.

Terrible workmanship with the cleaning of my sectional recliner sofa. When he was done steam…read morecleaning the sofa which only took about 30 minutes it looked almost the same,still very dirty.He had quote me $85 and after that I wasn't satisfied he didn't offer to reclean nor give me a discount on price. I had to hire a real professional company that cost $190 but the sofa came out looking brand new.It took them about 2 hours. Do not recommend this company.

When I worked in Hawaii Pure Commercial Cleaning was our cleaning service. They would come to our…read moreoffice twice a week to do basic cleaning. I never saw them cause they cleaned after hours, but could always tell when I walked in they were their the night before. The office always looked and smelt clean. They never missed a trash can and the floor was always spotless. You would never find one paperclip or paper from the hole puncher on the floor, which is amazing in our office! If your looking for someone to clean your office I would definitely recommend them, they did a good job every time!

We needed to have our condo cleaned and the realtor had 3 cleaning companies to choose from. The…read morefirst 2 were a no way right from the beginning. As soon as I talked to Tehanee I knew I could trust her to do this job perfectly. They are very professional, outstanding and honest which might be saying a lot but every great word is this company. It is to bad that all companies don't operate and take care of their customers in the same way that she does. Even though her business is in Kailua she graciously agreed to come to Waikiki to clean our place. Pure Commercial Cleaning is above anyone out there. Don't hesitate to call them for your cleaning needs...you won't be disappointed!

Very unprofessional…read more I hired this company as a contractor for my client but went behind my back and asked my client to pay upfront when I asked them to send me their invoice like a normal business. I was VERY UPSET. Not only did I not make any money from the transaction, I FELT REALLY EMBARRASSED FOR MY CLIENT. It seem this company don't value partnership and only thought of themselves. I had built trust and quality works with all the clients I worked with so this was beyond disappointing. I wished I never hired this person. I usually don't write bad review but this one needs to be said. NOT RECOMMENDED

I do NOT recommend this service! I was given a quote for a specified square footage but on the day…read moreof the cleaning, I was then told I had to pay an additional 20% on top of what was discussed because the living room was "extra large", even though the square footage had been disclosed in advance. They spent less than 45 minutes at the location and left puddles of water on the carpet that took two days to dry. They also refused to move any of the furniture to clean underneath and had the audacity of making my 65 year old mother move the furniture for them.

Poor service. All promises and when they show up, they are late with excuses and work was not even…read morehalf decent. They expect full payment and NO Receipt. We are told check is to be made out to someone else and not the company. When we ask for them to return, excuse, excuse, excuse.

I hired these "professional cleaners " to do a move out clean. I explained to them my extenuating…read morecircumstances and they agreed to help me. One of their employees was sent to my apartment to give me an estimate. He told his employer that he could handle the job himself. They showed up around 9:00am on the day of the job with nothing prepared. The wet vac they brought had filthy water and dog hair in it. The filter looked like it had not been cleaned in years. They were at the apartment from 9:00 am to 3:30 pm and wanted $800 to make the apartment move out ready. One of the employees left and came back hours later. He also complained while he was supposed to be "working". They did not complete the job and made an excuse to leave early. The apartment was NOT move out ready when they left and I had to pay someone else to help me complete the job. They charged me $800 for an incomplete job. I paid them $600 and I will not pay them anymore. I would not recommend this company. They are not professional and they price gouge.