The "new" owners of SNJ Cleaning Services (Eddie & Davlynn) have actually owned this business for a…read morefew years now, so I'm surprised there haven't been any updated reviews! Maybe everyone's best-kept-secret?? One of my friends is a monthly customer (carried over from the original owners) & said they were really good, so I actually bought one-time cleaning service for a few close friends that year, as extra special Christmas presents. Since then, everyone has had only good things to say...they're very easy to work with; hardworking, efficient & detail-oriented; overall great cleaning service. One friend even marveled that, not only did SNJ clean all around and under her husband's shoe rack, but they also arranged his shoes nicely on the rack (bc they were mostly scattered around the floor before that), lol! So when I needed to clean out a large room in our house on short notice--for my uncle to move in--we called SNJ for a "deep cleaning" service. When compared to about 4 other companies, their price was very reasonable ($350 for deep cleaning everything floor to ceiling, including the attached full-bath & kitchenette, plus $50 for carpet shampooing), and most importantly, Davlynn was able to schedule me for that very same weekend! (Really impressed that they work weekends too!) I'm not sure how they're doing estimates now--with COVID restrictions--but when I worked with them in early March 2020, Davlynn & Eddie also did on-site visits to provide free price quotes. On the day of service, Davlynn & her friend/assistant arrived about 15 minutes late, but they texted me ahead of time, to let me know they were running late. Davlynn did a quick walk around the room with me, as I pointed out some areas of concern, and noted that the carpet had some deeply stained areas that might need heavy duty cleaning. From start to finish, they spent about 4 hours cleaning everything in great detail, and Eddie also joined them to do the carpet cleaning. Everything was spic and span by the time they left, and we were very happy with the result. The only concern was that the carpet was still damp--because Eddie had gone over it a couple extra times, to try to get out those horrible stains--but they advised us to leave the windows open overnight to help everything dry out. Unfortunately, I think we should've used mor than just a ceiling fan to air out the place, because the carpet developed a really bad smell over the next few days. Didn't help that it rained that entire weekend too!! Eddie & Davlynn offered to come back the following weekend, to re-do the carpet, but ultimately we just decided to replace the carpet entirely. While it's unfortunate that the carpet ended up being a problem, they did offer to rectify it, and I don't really hold it against them. For regular cleaning needs, I would definitely call SNJ again.

Eddie and Davlynn are wonderful! I love their attention to detail and great service. I've enjoyed…read moregetting to know them over the last few years. Eddie is always considerate and they really know their stuff. He's has a wide array of knowledge on the right cleaning solutions even on some really horrific glue that kept coming up through the tiles. Highly recommend!

So my floors at my office has tiles that hide dirt well. It was driving me crazy and I mentioned it…read moreto a friend that recommended Monster Clean to me and so I called. They ended up coming to my place of business on Easter Sunday! I share an office space with 3 other individuals and its hard to say when the office will be completely empty for a few hours. Easter ended up being the day!!! Still can't believe they came out early Sunday morning. They scrubbed the floors by hand, mopped it with a long brush and steamed it after. Kaylah made sure I realized the importance of cleaning my AC, which I did not ask them to do but she did it after asking my permission. She also pointed out other areas of concern so before Kaylah left we arranged a monthly maintenance of deep cleaning until we check everything off our list. During the consultation I was asked if there were any specific cleansers I preferred. I opted to go with whatever she felt was best. All her cleaning products were environmentally friendly and nontoxic. I like that they will use environmentally friendly products if your not adamant about brand-name cleaners. Two-Thumbs-Up!! I am posting a photo to show the floor to my office that was cleaned compared to the hallway that did not get cleaned yet.

This was the first time I had my apartment professionally cleaned. Overall, they did a good job and…read morewere reasonably priced. What I liked most was their flexibility in cleaning whatever my top priorities were. Positives: - They were flexible about which cleaning products they would use and ended up using environmentally-friendly products - Thorough cleaning job - Flexible regarding my cleaning priorities - Reasonably priced - Friendly Negatives: - I thought they could have done more in three hours. They brought three caretakers and only really majorly cleaned my bathroom and (tiny) kitchen. The rest of the cleaning they did here and there took very little time at all. Maybe it's because I've never had my apartment cleaned before, but I kind of expected to have my whole 1-br, 1-bath, 600 sq. ft. apartment cleaned by three people in three hours. One of the caretakers spent almost the whole three hours in our bathroom, which really wasn't that dirty to begin with. To me their speed really wouldn't be an issue, but they're priced by the time they spend cleaning rather than the job itself. - They showed up half an hour late (but they did make up the time cleaning) - They were dressed really unprofessionally so I was unsure if they were actually the cleaning service I hired Overall I was satisfied with their service and have recommended them to friends. I would re-hire them in the future for a thorough "monster clean", but probably not for smaller jobs, and I'd expect to pay at least $300.

Marie's Cleaning Service did an amazing job! They arrived right on time, were very friendly and…read moreprofessional, and left our bathroom and kitchen spotless. The attention to detail really stood out -- everything looked and felt so clean and refreshed. I truly appreciated how thorough they were. I would definitely recommend them to anyone looking for reliable cleaning services and will absolutely be booking with them again! Thank you Amber and Alan !!!

This company was hired for a deep clean ($400). They are the least professional company I've worked…read morewith. They sent us the incorrect payment info and expected us to pay them twice before they fixed their mistake. They sent many harassing text messages, voicemails, and even claimed (lied) that they had not been paid, when they had been paid but they had provided the wrong payment account. They also texted "F*** you" when they received their payment after their error was fixed (just a day after service). Had to block their numbers, it was that bad. We documented everything just in case. Their actual cleaning was decent, but I would never hire them again because they blamed and harassed us for their own mistake. Not sure this matters but they have 2 yelp profiles for the same business (same phone number, website).

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

Very professional company…read more I accidentally set up a meeting for a quote and totally forgot about it until the owner called when he was outside of my house. He had every right to be upset and not want to clean my property. However, he remained so pleasant and professional. I also had to move my cleaning dates around and he was able to accommodate that for me. On the day of the cleaning I wasn't expecting much because the red dirt at our home is a huge challenge in itself. But to my surprise they were able to make the place look cleaner than I've ever seen it before. Thank you for your hard work.

These guys are not even halfway done with their job, and I'm already so satisfied with what i'm…read moreseeing. Very hard working people, polite, and makes sure they don't miss a spot--not even a strand of hair. The price is very reasonable as well. I recommend these guys 100/10 for professional cleaning.

Very defensive when asked to clean something specific. Not…read morevery thorough. I found panties and a screwdriver under the bed admist a ton of dirt. Very rushed job. House smells unclean after finished. Gave them many chances to to get better but performance just got worse.

We had our initial deep cleaning, and Nikki and her team did great work. We were beyond satisfied…read moreand looking forward to our biweekly cleaning.

I made an appointment for a move out cleaning on a Friday at 4pm. They said it would take up to 3…read moreto 4 hours. I was waiting at my empty apartment and recieved a call to reschedule to 7pm. I show up at my apartment at 7pm and the Anna, the cleaning lady does not come until 7:45pm. Company was testing my patience but stuff happens so I was trying to be as understanding as possible. Anna finished her cleaning around 11:30pm. I felt bad that she had to work so late, but remembered it was not my fault that she had to reschedule and on top of that come late. She claimed she was finished and I took her word for it, which I horribly regret. I had my move out inspection the next day. Anna did not bother to clean the exterior of the fridge, any of the windows or screens, missed alot of spots inside the oven, missed alot of spots in the cabinets, missed alot of spots on the floor, etc. It was embarrassing doing the move out inspection with my landlord. I paid Anna and her cleaning company $200 for a move out cleaning. I was charged by my landlord $380. I paid $580 total. I expect the $200 full refund from this company.

I needed a good move-out cleaners and requested quotes from several. Based on Yelp reviews, I chose…read moreAll Things for my cleaning. Everything started out great with response, appointment time and flexible schedule to accommodate last minute time change. The follow up is also very thorough and text msgs are very reassuring. The problem was the cleaner did not use quality cleaning products and missed kitchen areas, etc... Unfortunately, I had to run and pick up my husband from the VA, otherwise I would've brought the areas of concern. When the property Mgmt person came over, he noticed that it didn't appear cleaned. I mentioned that I had hired a company to do the move out but is going to charge me another cleaning fee. I will be sending fotos to indicate problem areas. Very disappointed and dissatisfied.

I initially hired JM cleaning service for a move-in deep cleaning. I was so impressed by their…read moreservices that I've since hired them for a monthly cleaning service. They are fast and reliable and Marissa always accommodates my busy schedule. Five-stars!!!

My tenants hired JM for a cleaning last year. The carpet was a mess and I was told by JM that they…read moreshampooed the carpet and there were stains that could not be taken out. I rented a rug doctor from Home Depot and bought some forex. The carpeting looks brand new after about 2 hours of work. They either lied to me/my former tenants and didn't actually clean the carpet, or they did clean the carpet and did a terrible job doing it. Other than that, the apartment seemed clean.