This is the WORST cleaning company you can ever find in the world. They should be ashamed to call themselves professional cleaners. My former tenants' soon to be wife found and used this company for move-out cleaning and they literally did nothing. Honestly I do not know how the fiancee found or knew this company because they do not have their business listed anywhere, only a Facebook page with 0 reviews. They changed $850 and left the house with undusted blinds/baseboards/fan blades, scratched sinks (using cleaning stone where they are not supposed to), uncleaned shower glasses, kitchen cabinets left with grease/bugs/crumbs, uncleaned wall/stairs/doors with scuff marks (the house was beautifully pained white a year ago), and carpets dirty. They did not clean washer/dryer in the garage saying that was not included in the cost. Meanwhile the service is called move-out cleaning (meaning the entire house) and I contacted 3 different companies and they all quoted $100-200 cheaper than Melody's with everything in the garage included. Just for the record, my house is only 4 years old....I bought it brand new and lived in it for the first 3 years, then I had tenants for the last year. I left the house with all fresh paint and super clean. All the scuff marks on the wall, water spots in the shower and such are just one year old.. Just look at the pictures and you will see how much work they have done. I am not a professional cleaner but I can do 100 times better job than this "professional cleaning service." Melody the owner made an excuse saying she got kids....and what does that have to do with her not providing the work she is supposed to, for the money she charges people? This family run business is a complete scam. Update: in response to Barbara's review We never asked Barbara to move out early whatsoever, never gave the deadline. We found our new tenant to move in, AFTER we were told that she, her fiancé and another tennant would be completely moved out by 25th of July, not prior. And this was not a last call urgent cleaning as I was told the house would get professionally cleaned weeks prior. Melody specifically told my husband the move-out cleaning does not include anything in the garage, never told us she was directed not to do it by Barabara . But if that was the case, the responsibility to clean the garage and the items would be the tenants', so why was Barbara and her fiancé contesting $200 fee for stuff not being clean? I have no idea. FYI Barbara and her fiancé got their $200 despite all these facts, because dealing with Barbara and her fiancé was the typical landlords' nightmare. Yet here we are, Barbara attacking me personally and calling me malicious and distasteful for leaving a honest review on her friends' business. Barbara did not contact Melody to come back to redo the house. MY HUSBAND did. Both times my husband and new tenant talked to Melody, she did not know how to do some simple cleaning tasks. We mentioned magic erasers for scuff marks and bar keeper's friend for water spots, and she did not even know the products or use them. Every single cleaning company I got quotes from the area offered $100-$200 cheaper and of course the shower glass to be cleaned, which Melody REFUSED TO CLEAN even after she came back. Next day of my review posted, Barbara quickly wrote her review defending Melody's business. How did Barbara know I left a review on Melody's business that quickly, if she has absolutely nothing to do with this business on personal level? With the response from Barbara on yelp, and other interactions, I strongly suspect that Barbara and Melody know each other personally, and presented an invoice numbered 0001 to make us the landlord think that they paid the amount for a professional cleaning service required when moving out. The pictures speak the truth. We were all in awe how much work had not been done. It is not fair that I didn't see the work in person?? Trust me if I saw in person, I would have found even more problems....more than what the pics can show. The fact remains my house was not cleaned well at all. Does not matter if Barbara saw the carpet, cabinet, and shower glass being cleaned...Barbara can say anything about the business and me, but I know this was a sham by this company and Barbara to save a few hundred bucks screwing others in the process. Now I say that is malicious. read more

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Horrible. They should be ashamed to call themselves professional cleaners. My kids could do a better job. I had to scrub and wipe the house down after they supposedly went back a second time to fix the "cleaning" job they did. We went through 3 times and it was still filthy. Should have just saved the money and did it ourselves. Not worth a penny. Food stains were still on the floors and the floors, base boards, windows and window sills we're disgusting. Preposterous!! read more

This review is in response to Nat W. The rating given to this company is malicious and unjustified. I am the former tenant's fiancee', who hired Melody. Regarding the pictures shown, the majority are from the garage that Melody did not clean, under our direction. We were asked if we could expedite the closeout of the house since we were no longer living there to allow the new renters to move in. They were living in a hotel at the time. To meet this timeline, we had to stage the last items we had in the garage and asked Melody not to clean that area. We were at the house in the garage on the Saturday the house was cleaned and can attest to cabinets, shower doors, etc being cleaned and the carpet was definitely shampooed. We could not enter the house until Sunday due to allowing the carpet to dry. On Sunday, my fiance' did a walk-through of the house with the landlord's representative and the only issue noted was some items inadvertently left in a cabinet. Sunday night, the new renters moved in. Monday, we were surprisingly notified that the new renters complained that the carpet was not clean. Remember, we were there when it was. We do take responsibility for the items in the garage that we neglected to check in our haste (The new renters moved in THAT Sunday night). We did not pull the washer and dryer out from the wall in the garage to sweep like they did for the photo op. We arranged for Melody to take care of these items later Monday afternoon (the same day we received the complaint) and the renters did not care to be there when Melody arrived for the appointment. Melody came back again to address the issues and they dismissed her not allowing her so that they could justify payment from the landlord. There were items missed inside the home and Melody did everything that could be expected to correct them. We would rate Melody's service as a 4 out of 5, but because of the rating and post with the ungodly purpose of driving her out of business, we are rating her a 5 to compensate. Melody, thank you for being so willing to work with us on our tight time schedule, and we are sorry for the distasteful efforts of people who did not even see the home in person to cause harm to your business. read more