Where do I start? This man has changed my life. I am 27 years old and I have been bald since I was…read more24. I first noticed my bald spots and didn't know what to do with myself. I tried remedies, treatments and even painting my scalp but nothing worked(FYI. Painting your scalp in the summer is a mistake. Don't make it). But then I heard about micro pigmentation from my barber and I decided to check it out. This was my perfect solution because It looks natural and allows me to look my age. It is worth every dollar.

my dissatisfaction, the pricing became another issue. Initially, my invoice was increased to $365…read moreunder the assumption that I would be purchasing and using Taylor's hair. However, since I did not use her bundle, the total was adjusted to $267. Even at that adjusted price, the service was not worth the cost given the outcome. I expressed my dissatisfaction before leaving the salon and again afterward via text message. I explained clearly that I was unhappy with the results and that the style did not meet my expectations or the standard that had been promised. Unfortunately, I did not receive any apology or meaningful attempt to resolve the situation.

Note that I'm writing from a WHOLE other account since she blocked me from commenting on my initial…read moreaccount, so that emphasizes my point that there was no conflict resolution.  I'm going to respond to this because I don't appreciate my experience being minimized or misrepresented. Everything I stated in my original review is factual, and I have documentation, photos, messages, and receipts to support it. Before my appointment, I communicated clearly about my hair and the style I wanted. I sent photos of my natural hair and multiple reference pictures/videos of the exact look. I was told--clearly--that the style could be done. That is the entire reason I booked the appointment. When I arrived, I was not even serviced by the stylist I originally booked. I was taken by you instead. I gave the benefit of the doubt, assuming that as the owner, you would be more experienced. I again showed the style and explained the details: no part, minimal leave-out, wispy bang, soft layered finish. At that point, there should have been no confusion. I brought three bundles of 26" double-drawn hair, which is more than enough for a full quick weave. I was then told it wasn't enough and pressured to buy more hair--including a 16" bundle that did not match my lengths at all. That alone did not make sense. Instead, I went out of my way to purchase additional hair and have it delivered, which was an added expense and inconvenience that I should not have had to deal with. During the service, you repeatedly asked me where I wanted a part--even though the style I showed you had no part. That should have been a clear sign that the style was not being followed. Despite me explaining this multiple times, a side part was still created. From that moment, the foundation of the style was already wrong. The layering was not done correctly. The style required blended, detailed layers, and what I received looked uneven and unstructured. The technique used did not produce the look I asked for, and it was very clear by the end that the hair was not shaped properly. The service also took significantly longer than expected for a "quick weave," which further reflects the lack of efficiency and control during the process. Another major issue was the excessive use of product. I specifically spoke up about the wax stick being applied repeatedly because I did not want my hair to look greasy. That concern was dismissed, and the final result reflected exactly what I said would happen--my hair looked overly shiny and greasy instead of natural and polished. The bang was completely wrong. I clearly stated that I did not want a side bang. The style I requested had a light, wispy bang. Instead, I was left with a heavy, one-sided bang that did not fall properly due to the incorrect structure and track placement. Trying to fix that by cutting more was not a solution because the issue was not length--it was the way the style was built. Let's also address the condition of the install itself. Tracks were showing.Glue was visible.The finish was not clean or professional. Those are not "preference" issues. Those are basic quality issues that should not happen. The final result did not resemble the style I showed--at all. Now let's talk about professionalism. I expressed my concerns before leaving. I also followed up afterward to clearly communicate that I was unhappy with the result. At no point did I receive an apology, accountability, or a genuine attempt to fix the situation. Instead of acknowledging the issue, the response has been to downplay my experience, which is not acceptable. I was charged $267 for a style that I could not wear. I had an event that same night, and I did not even attend because of how my hair looked. I had to cover it with a hat. That defeats the entire purpose of getting my hair done. No client should leave a salon feeling that way--especially after clearly communicating what they wanted and being reassured it could be done. This is not about being "hard to please" or having unrealistic expectations. This is about:- Not receiving the service that was agreed upon- Being charged for work that did not meet professional standards- Having concerns dismissed during the process- And receiving no resolution afterward If the style could not be done, that should have been communicated upfront. I would have respected that and made a different decision. What is not acceptable is saying you can do something, charging for it, and then delivering something completely different. My review stands, and I have every right to share my experience so other potential clients can make informed decisions. Accountability matters, especially in a service-based business. BBB and PayPal will handle this moving forward. It's sad that you lied the way you did but that's expected from a person who has the amount of armpit hair growing from under your arms such as you do.

I am a vendor to Dr. Stoller. While it would be most understandable and prudent for a business to…read moregive its clients utmost importance and best service possible, Dr. Stoller and his staff treat me, a vendor with utmost kindness, professionalism and respect. I have so many clients and Dr. Stoller is one of the most genuine, professional and classiest amongst them. He always treats me with the same respect and manners as he would treat a client. This speaks volume for a doctor and his practice.

I have been a patient of Dr. Stoller's for years. I became aware of people trying to hack his…read morereviews with a recent flurry of one star reviews. That's just wrong. I have had an amazing experience working with Dr. Stoller and his team regarding my hair loss. He keeps up to date and offers his patients the best treatment options,. When you are ready, get a few opinions and do your homework. Then go see Dr. Stoller and form your own opinion.

great service (-: ive only been to one other headspa near penn station so perhaps im a bit biased…read morebut lu dream spa is lovely, the staff is very kind, you get slippers and spa clothes to change into, a locker to leave your things in in the meantime, and overall a really relaxing service (i did the holiday special so $78 for an hour long head spa treatment).

A really lovely spot for head spa and other amenities. I felt very relaxed after my two service…read moreexperience. The water nose for the head spa (the tap) is a little loud after you are soothed by the head massage, perhaps they can buy quieter taps to add to the ambiance. I don't know if they asked about male/female masseuse preference when my sister set up the appointment but I felt bad turning someone down on my mom's behalf. Loved getting my hair dried with a Dyson afters there are snacks and hot tea as well. Changing room has two bathrooms and 3 rooms in addition to locker space. The shoes could also be smaller if possible! A bit of a tripping hazard.

Great service and treatment. I would definitely recommend Damo…read more I got their treatment for 6months and the result was fantastic.

Highly recommend Damo Hairloss clinic. My first visit was in my mid 30's when I was starting to…read morelose my hair and almost 10 years later, with no surgery, I have a good head of hair for a man my age. I just followed his direction. I credit the success to Dr Noh and his team. The office is also professional and efficient.

4/2/26: I had an amazing experience with Samantha who explained the Scalp Micropigmentation (SMP)…read more process throughly and answered all my questions. She made me feel welcomed and appreciated. Samantha did a fantastic job on my head, no one realizes what I had done, which is a good thing! No more sprinkling on powder to hide my hair loss. It looked great with my very short hair after the first session! Had my last session on 3/19 and my head looked even better! All the best Samantha! Thank you very much!

Samantha is wonderful... She does an excellent job of recommending the right treatment for the…read moreareas of concern, doesn't oversell or recommend things you don't need. I trust her with my face and my hairline... Excellent in all areas and I couldn't be happier. Try the plasma men on your face ... You wont regret it!!!!