They were fantastic on time right price had the correct parts .tech was friendly knowledgeable…read more They are my new ac guys going forward. If you live in the Riverview area I couldn't recommend any higher.

I booked my appointment online and they came the next day! Yandry was so helpful and educated me on…read morehow to prevent futures repairs on my ac unit. Very honest and personable.

Blue Bear resolved issue. Thanks Brandon! Hopefully, you use this experience to train your staff to…read morebe more considerate!

HIGHLY HIGHLY RECOMMEND!!…read more Absolutely stellar service provided by Roy today- very professional and knowledgeable ! Scheduling the appointment was extremely easy. Literally had an appointment within a day! Roy came out, conducted a thorough inspection of our AC unit as well as maintenance on the system and then spent quite a bit of time with us answering ALL of our questions regarding everything he found as well as his recommendations moving forward. We couldn't be happier with the service provided, and will certainly be recommending this vendor to all of our neighbors! Moving forward, we will be having this team come out for all of our AC maintenance/repairs as well as anything regarding electrical or plumbing needs, since that is something they provide as well.

Valerie with Comfort Authority helped us with a sluggish kitchen drain line. She cleaned it, used…read morethe jettison apparatus and then followed up with a view by camera. All work was completed and invoiced as described. She was knowledgeable, professional and kind. She took her time to do the job. Valerie explained what we should do to maintain the line now that it is clear. I would recommend Comfort Authority. Valerie - thanks for also being patient with our adolescent Labrador when you arrived.

This review is on getting a quote where I have to deal with back and forth messaging and when I…read morefinally called I ended with a call center (I think). This company may be doing it right but I don't have the time when other plumbers gave me a quote quicker just by sending photos. I had my new water heater installed with another plumber who was quick to respond with a quote with details of the job and on the day of install he made sure everything is up to code!

They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

I need to know if there are any additional charges to the 95 stated such as service call or other…read moreconvenient fees. The technician never kept his word when he said he would come back and didn't show up no phone call no extra communication whatsoever very disappointed in the end result.

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.

Same-day service available. Professional quality owner diagnosed and fixed our A/C in minutes. Nice…read moreand friendly service.

From the owner: 15+ years of experience. Always on time with budget friendly pricing. Family owned business. Get it…read moredone by a pro right the first time. Honest and reliable company.

My AC stopped blowing cold air, 5 o'clock Friday ugh. I checked the usual stuff, breaker, filter,…read morethermostat. All okay. Sooo, Saturday morning took to Yelp. Priority Cool responded with an eta of 1 pm. On the mark, Raydel showed up. Very pleasant young man. Clean and professional in appearance. My AC problem was a coil condenser fan motor I believe. It was 87 inside the house, thank the Lord for frozen peas. Felt great on my head. Though the AC was under warranty would be a few days living on the sun before he could get it so I opted for the one available in his truck. Very satisfied with the service and highly recommend Priority Cool Solutions.

Great work. Solved my ac issue easily!read more

I had the best experience with Dr. Freeze! He was honest, fair and explained everything that needed…read moreto be done to get my A/C running, and it runs great. I've already referred him and will never do that unless I really trust the company, Jose earned that trust!

I can't say enough good things about Dr. Freeze. Jose (who happens to be the owner) came out to…read morehelp me with my unit. I have had it looked at by many other companies who told me I needed to replace my unit and said there were sooo many things wrong with it, but Jose got it up and running within an hour half and it only needed a couple of parts. He was thorough, professional, and HONEST!! How about that! I would highly recommend Dr. Freeze to anyone who is looking for HVAC work. Thank you Dr. Freeze!

I'm updating my review for the 3rd time because I'm still a happy customer who's 2005 unit is still…read moreworking great due to A & C air. Neighbors who I recommended A & C to are also still very happy with the service. Recently I was putting my moms home up for sale because she was moved to a nursing home . My moms neighbor kept telling me that my moms air conditioner needs replaced . The neighbor told me this on at least 3 occasions. I thought that this neighbor might say this to a potential buyer so I called A & C air to ask that he check the unit & give me his opinion. Chris came out , tested the unit and told me that the unit is fine , doesn't need any repairs at all. My moms unit was a budget priced air unit so it cycles often . I was only charged a service call. I showed the neighbor my receipt that stated the unit is in good working condition then I left that on the table for prospective buyers to be able to see.

Look no further, Chris Thanos of A&C Air is the person you need to call! Thank you Chirs for Saving…read moreus today! Chris came highly recommended by several neighborhood sites, not to mention he is actually one of our neighbors and lives in our neighborhood! Overnight our Air was completely shut off, we did all the checks to try to make it turn on again, and it would not. Chris came out the same day and diagnosed the problem immediately and was able to fix it. We know we will be needing a new unit soon, Chris was honest and up front with all the information. He saved us, not only from the heat but saved us on money as well. We will be calling upon Chris again for all our service needs and/or a future new unit.