Maybe answer the phone every once in a while? So unprofessional!! Tried 7 times over the last 4…read moredays to speak to someone at this branch, and it just isn't happening. Was told by email that someone would contact me in 2 business days on 1-27-25, and it's now 1-30-25 and nothing!! Why would anyone want a bank they can't speak to? Awful customer service! You people should be embarrassed!!!

wells fargo took my money and closed my accounts because someone was stole my cards and info and…read moreused it to but a lot of stuff this bank is bad to go to dont trust them and do put your money in this bank they will rob you blind. I was with them for 10 years they have never did me wrong until now. im very upset with them. I will write and fight untill they make it right.

The WORST experience I have her had with a vehicle loan. All I was asking to finance was three…read morethousand. That's it! And it took them over four months to get all of their paperwork organized. Even after making three payments to them (of $300) for the vehicle, I'm not even in their system!! They need to seriously figure their s**t out if they are going to continue to offer vehicle loans. This is ridiculous. I just had to miss a day of school (I pay $100 a day for this school) to come here and figure out all the little details! AND I had to take my own paperwork to the tax office just to get my plates, because the bank wouldn't give me a temporary plate till my real ones came in!

Been a customer for 20+ years and maintain 5 figures in my checking account at all times. Yet, they…read moreinsist on gouging me at every turn. Charge me $2 for a monthly statement and want to increase my safety box fee from $65 to $140 are just two examples. Their website states that they have great customer service! What a cruel joke! The truth is they can care less about customer service.

If you're looking for a bank pass this one by! They set arrangements and then take your money…read morebefore your arranged pay day. HORRIBLE to deal with. GO DOWN THE STREET! THERE ARE MANY OTHERS TO CHOOSE FROM!

I went to this bank and asked to change two $20.00 bills for two 10s and four 5s, the teller said…read morethat being that I did not have account she could not make the change. I just moved here and looking for a local bank, but this will not be it.