I just wanted to give BIG HUGE shout out to Alba the Mgr and Hannah the Yech there for really…read morestepping up and helping me with my MRI today. Hannah's professionalism and caring for my well being throughout my procedure was var none the best ever. The paperwork was easy and quick as well. Go and see them you will be happy you did.

I've had several MRI's done at this location in the past. All were professional and seamless. I…read moreactually mentioned this to my doctor recently. I'll speak with him again. Soon. I received a text today that I would owe $550.00 +3% if I used a credit card for an upcoming appointment and to call with any questions. I called to ask why so much, my deductible has been paid for some time now. After going through a frustrating phone menu and being placed repeatedly on hold, I was told that my insurance had been verified and I've not met my out of pocket or my deductible, that I should call my insurer. After a 3 minute call, my insurance confirmed what I already knew, my deductible is paid. I called Houston MRI Cypress back, and again was repeatedly placed on hold. I voiced my findings to the person I had spoken with previously and asked her to contact my insurance company to re-verify, that the info they were given was incorrect. I was interrupted, not allowed to speak and very curtly told that my insurance had already been verified and couldn't be changed. I was told that I needed to call my insurance company to have them call Houston Cypress MRI to make arrangements to speak with one of their insurance specialists. We both raised our voices and talked over one another. I hung up. Why is it my job to make calls and arrangements for a provider to verify my insurance? If the verification had been done correctly in the first place, this would not be an issue. If I had not been interrupted and had been spoken to politely, I probably would have done it. Fast forward to the next morning. I received a call from the interrupter to see if I wanted to move my appointment up. This conversation was no different than the last. I later spoke with Alba, a manager who also refused to call my insurance. She insisted that I initiate a three way call. I decided to play along. While starting the three way call with my insurer, I was informed that not only had my deductible been paid, but I had a zero co-pay with Houston MRI. We made the call. Bridgette answered and immediately put us on hold. We held until we couldn't any longer and hung up. Customer service died a long time ago. Houston MRI Cypress is a shining example of that.

If you are Ill do NOT go their! I was treated like crap and did NOT let them finish the EXAM. If…read morethe NURSES and DOCTOR treat their parents like that I have to pray for them! I was here today at 3:45 am. NEVER will I enter that ER again!!

Fast, full service ER, with knowledgeable staff. What more can you ask! The facility is spacious…read moreand clean. Everyone you encounter is friendly and professional.

The experience at this imaging location in Tomball is excellent. The staff is very welcoming and…read morecares about your needs and the services they provide. They even give you access to the patient portal, which will provide images and the report.

Scheduled appointment was for 12:05 with arrival at 11:45. I was told I was next at 12:00. Then at…read more12:45 I was told there had been a patient issue and now I there was still a person before me. I sat in the waiting room watching people that had arrived after me get taken back. At 1:10 I was taken to yet another waiting room where I waited another 10 minutes until I finally got my MRI which took 15 minutes. To top it off they couldn't burn my CD when I had finished because it was "stuck in a queue and they need to wait for IT. This was after another 15 minutes of waiting. All told I was there for over 3 hours and they still didn't have my things so now I need to make a second trip back. The sheer incompetence and inconvenience of this place is pathetic. Highly warn against using.

Went in for what I thought was ruptured eardrum and dr prescribed ear drops but,when I went to…read moreanother dr and showed him what I was prescribed he was a bit confused why I was given eye drops in the first place. I waited longer to be called back then to be checked out he really just looked in my ear and said I'll be back with prescription didn't bother to ask if I had any questions or explain my diagnosis . He was in a rush for nothing I was the only patient there. You definitely get what you pay for at this clinic. I HIGHLY not recommend.

If your here for a health issue, do not come here. If your here for an easy pass physical/eye…read moreexam, it's the best place to come! Doctor and nurse doesn't care. I said a letter wrong on the eye exam and passed. On the physical he didn't even put pressure to check for hernia, just barely touched to act like he was inspecting. It wasn't busy at all, but long waits just to have them rush you out. I honestly think they wouldn't even care if you cheated on the drug test.

Expect to pay something where Methodist doens't charge a dime for an annual screening. I literally…read moregot a good faith estimate after speaking with someone that assured me the insurance pays. Just nonsense and unacceptable

I've been coming here for at least 2 years. I always have a great experience. From the wam…read moregreeting, to the actual exam, they do it right. I feel so comfortable coming here for my mammogram every year.

The staff are always friendly and kind. The wait time is short and they will get you in and out…read morequickly.

I had 28 radiation treatments here and Melanie and Lorna were incredible making every day joyful…read moreduring highly stressful times. The entire staff makes your day better. I highly recommend this location and they were a huge blessing in my life.

Hearing the word cancer is super scary, getting through the surgery is exhausting. The next…read morescariest was radiation, I was terrified when I walked in the door not knowing what to expect. The ladies were great Melanie and Amber I couldn't have done this without your patience and the ability to make me feel calm and comfortable. Your smiles everyday kept me going with a smile on my face! Body scanning, who knew it could be so reassuring. You made ringing the bell so heartfelt, thank you for everything!

This was the most complete mammogram I've ever had. The technician really worked hard to get it…read more"perfect". I wish I remembered her name. She was exceptional. I felt like I received the best care possible and liked feeling I was the most important client of her career and I'm sure everyone she sees feels the same! Thank you for being exceptional!

Wow. Wish I had read the reviews before trying to make an appointment there!!…read more If I could give them a 0 I would. The laziest schedulers and front desk staff. Lucky for my I was able to get scheduled somewhere else with ease and professionalism. It's really not that hard.