Went in for IV antibiotics after an accidental cat bite from one of my rescue kitties. I was an ER…read moretravel nurse most of my career and this was the WORST experience I've ever seen in an ER. 1. BP on arrival was 200/103. Didn't ask about chest pain. No telemetry, no EKG. DIDN'T EVER RECHECK IT - EVEN AT DISCHARGE!! 2. Didn't ask about allergies 3. Never asked my pain level 4. Did not weigh me 5. Did not reconcile my home meds 6. 12-year old resident got an attitude because I refused to take the 5-dose, 14-day rabies shot series because I TOLD HIM, the cat isn't sick!! He's MY cat, and he was sleeping on the bed RIGHT BESIDE ME!! The only reason he flipped out was he does NOT like other cats and unbeknownst to me, another kitty had been hiding in my dresser and it freaked him out when he saw him and a fight ensued. I just got caught in the crossfire. He brought THAT up 3 more times before giving me a single dose of Augmentin and a script (and an xray that I probably didn't need). I specifically asked for an IV loading dose of Unasyn and a shot of SoluMedrol since my hand was swollen to twice its normal size (also because I wouldn't be able to get the Rx filled until after work the next day) - which he purely ignored. Never checked my radial pulse or capillary refill, either.

The departments do not communicate with each other well at all. In the 80's it was a good hospital…read morefor care , but now Parkridge and Memorial are much better hospitals to go to for care critical or otherwise.

Everything needs to improve weight time cleanliness of hospital staff caring doctors, knowing what…read morethey're doing. Everything is totally ridiculous. Do not come here die on the road. Going to another hospital before you come here.

I am a health care provider. My wife and I came in to the ED at approx 9 pm with a possible…read moresurgical emergency. It is now 3:48 am and we are still sitting in the lobby. There are 6 people in the lobby and 3 of them are family of the other 3. These situations are what Emergency departments are for. Not the runny noses that have consistently gone back and discharged throughout this night. The quality of care has been garbage. Update: finally got admitted 8:30 pm the next night. In-patient care has been excellent.

Very attentive and dedicated staff. Good doctors. I have been at the ER and I was cared for very…read morewell and also at the Sleep Lab. No complains. Thank you for helping me.

worst hospital security system eve, came out of town to go to funeral and my wife got sick and we…read moreare an interracial couple and being Afro Latino I was treated like a slave and or criminal. beside the security guards here, I truly recommend the place but beware for maga security.

Our daughter was born here. I would not recommend anyone have their child here. Here are some…read morehighlights: - An inexperienced doctor who misdiagnosed our newborn as likely having biliary atresia, which is a life-threatening disease requiring major surgeries in childhood and results in a lifespan of typically under 30 years old. We suffered with this prospect for several days before a different doctor immediately realized we should be sent to Erlanger for specialists to diagnose. - A nurse who completed paperwork saying my wife was physically feeling okay even though she did not actually visit our room to check on her. When confronted, she told me that's how they do it sometimes. - Nurses or techs who gossiped about my child's lab work right in front of us: "I know right. Those were like, the highest numbers I've ever seen." I could go on about nurses not wearing gloves and how bad the food was, but next to treating my baby like a circus sideshow, making us think she was going to die before us, and lying on paperwork, these seem minor.

This was the worst hospital experience I have ever had. As someone who frequents hospitals due to…read moreepilepsy I will say this the worst in the area. NOBODY THAT WORKS HERE IS ON THE SAME GD PAGE

Urlogy crew sucks they are letting my sister die and she's pregnant. shes currently there now and…read morethere doing nothing for the infected tub they put in her side!!!! even the nurses complain on them but Erlanger does NOTHING TO FIX IT!!!!!! QUALITY OF CARE IS THE WORST... PLEASE SOMEONE TELL ME WHERE TO TAKE HER FOR BETTER CARE!!!!!

This was tough to rate. The patient care is definitely 10 out of 5 stars!! It's like Florence…read moreNightingale's spirit lives here. From administrative staff to the cafeteria staff. Ambassadors to MDs. Special shout out to nurse Angie Lawson from the Heart and Lung dept (4th). Her bedside manner was STELLAR!!! But there needs to be improvement. Sanitation and cleaning. Case in point. The family waiting room. A bit of a vomit area!! But the staff treat of patients and visitors... OUT-FREAKING-STANDING!! Please try and get those cleanliness standards up to your level of patient bedside manner!!

Horrible ER long wait rude employees security personnel sitting and eating at the desk very…read moreunprofessional collecting blood in waiting room stacking patients in rooms.

Such quality nurses and care. All of the staff was amazing. I stayed for a week because of my…read moreillness and they were so good to me.

Few of the nurses are really nice, professional. Most are horrible, my wife has C-Diff which causes…read morediarrhea, she has a catheter and isn't mobile. I called the nurses station that my wife had pooped and needed to get clean up as she has really bad sores on her butt. I called at 10:15 it's 10:55. And finally a rude nurse arrives

Truly wonderful folks at this location. Always have someone walking in at the ER nagging about the…read morewait. Yet the lab tech's , nurse's and doctor's are hard at work. I find a lot of people are impatient. Folks expect everything right now. We are lucky for the medical care we receive in America. Think if you had to walk for two days to a clinic. Then wait another two days to be seen. Truly a lot of selfish and ungrateful folks in this great nation. Erlanger East is a wonderful place full of wonderful dedicated people. Thank you for your wonderful service of care.

I've stayed in a few hospitals over the years, various surgeries etc... but I was really very well…read moretaken care of at Parkridge Medical Center most recently. I had a heart attack and was transferred from Urgent Care to Parkridge (McCallie Ave). After a couple days of tests to determine the treatment needed, we found I needed double bypass surgery. The doctors and surgeons made me feel comfortable with what was ahead, explained why it was my best option, and put me at ease. I would like to personally thank Dr Martin, Dr Wiisenan, Dr Golding, AG-NP Cindi Cross for the excellent care I received. Cindi saw me everyday to check my status and see how I was doing. The doctors came by often too. I didn't have everyone's names but hope they can pass on my gratitude to their teams. Also being there almost 10 days, I had numerous nurses that went above and beyond watching over me. In the ICU, Mark and Dee Dee were exceptional at their skills while I was right out of surgery and feeling the worst. They saw to my every need like we were related. Amanda and Mason took care of me a couple days before I was discharged. I'm sorry I cannot remember all the names of my nurses from the other floors but please express my most sincere gratitude for their efforts. I've never stayed at Parkridge Hospital before but I have stayed in several other hospitals. I have to say Parkridge has been my best experience by far. Even the food was better than most hospitals. You have some amazing people doing great work there! THANK YOU PARKRIDGE!

There's not enough space on here to say how much was wrong with the entire hospital stay after…read morereaching the 5th floor which should have been the last place to go with the other conditions that were clearly being presented. The discharge was unacceptable and was absolutely negligence on their part. Always know if you feel that your care was unethical or negligent also report your experience to your insurance company as well. Very important!

Yet again Erlanger in Soddy Daisy shows how little they care about the patient. On 2 occasions I…read moretold the Soddy Daisy location that my ACA plan did not cover labs with LabCorp. The last visit my daughter went to they drew blood in office and sent it to LabCop instead of using Quest as I had told them twice before. Now because Erlanger disregard and lack of respect for cost to patients I am on the hook for 100% of all the labs they did. It shows once again the office manger only cares about screwing people out of every last penny and not about proper care and listening.

I went to Erlanger E.R. in Sequatchie Co. today for a finger cut that was a bit too deep for me to…read moretake care of myself (the Urgent Care that I went to in Dunlap referred me there). I was treated quickly, thoroughly, and with kind professionalism. This was a somewhat minor thing to have to go to the ER for, but I am glad to say that it was a good enough experience that I'd go back with confidence if I ever have to again. It was clean and the staff treated me well.

Erlanger children's hospital was so amazing to our family. A 3 year old member of our family has…read moresurgery there ans they treated all of us wonderfully. Can't say enough great things about them. And the cafeteria food was excellent. Thank you all for your kindness.

My daughter was admitted for pneumonia and rsv. She was sent to Children's Hospital at Erlanger. By…read moreday 2 we were told our daughter's weight was a problem. Some back ground info my daughter was tube fed from the time she was 2 till about two years ago. During this period of time most feedings and there were 3 a day ended in vomiting. We tried many brands and they had same ending. She had a gj tube which was supposed to bypass the stomach meaning no vomiting but that didn't work either. The day she finally gave food a chance which took years cause she was afraid she'd throw up she finally kept something down. From that point on we stopped using the tube and she ate all by mouth. Hasn't thrown up since. Weight gain is slow and it doesn't help that she had 3 back to back growth sperts which left her weight in the dust. Despite eating 3 meals a day she doesn't gain fast. I had same issue as a kid. I could eat all day and gain nothing. When I was her age I was maybe 70lbs. I didn't get to 90 till high school. And yet 90 is what she said she should weigh. Also my daughter has no muscle mass to speak of because of her physical issues and muscle carries more weight then fat so honestly she weighs what she should given that fact according to her physical therapist. Any way. While at the hospital the doctor pushed the weight issue and barely spoke about what she was there for. By day 3 I told her I'd take her to whatever follow up I needed to but she needed to be sent home. Katie had become depressed. Was refusing to eat the hospital food. She was hardly able to sleep cause people came in and out through the night. Her sheets on that bed had never been changed the entire time she was there and she was never bathed not even a sponge bath. I wanted my kid outta there as fast as possible so that she could get sleep and a bath and a clean environment. Not to mention she likes my food so I knew she'd eat better. I told the doctor that I was willing to follow her instructions and to give her bigger portions and extra snacks and things of that nature to try to build up her weight, but you can't force feed a teenager when they feel full than they're full, but I will give every opportunity for her to eat or drink more. At that point she told me she had made an appointment for me for the nutritionist and a pediatrician and told me that my discharge papers were on the way I get home and 30 minutes later. I get a phone call from DCS saying that they got a referral about my daughter and that they need to Come and talk. and I guarantee it was the doctor that did it. Just unbelievable. You try to do what's right by your kid and then you get a slap in the face from somebody that doesn't even know you and thinks of your daughter as a dot on a chart. I took daughter to her pediatrician follow up couple days later. They agreed with me and physical therapist. They see nothing wrong. I wouldn't take your child to this woman or this facility. Horrible lady. Horrible hospital."