Place is terrible to get a hold of. I got an ultrasound and I need it to drop off somewhere else…read more I've been trying to the past 2 hours to get a hold of anyone. Nothing.

I did a stupid thing and jammed my side into a bannister ... I am sure I heard a "pop"... I have…read morebroken ribs before and recognized the instant pain but had never heard the bone break. My doctor sent me here to be sure that my diagnosis of a broken rib was correct and that there wasn't any further concerns. I called these folks and was instantly impressed. They picked up the phone quickly, we're empathetic with my concerns, scheduled an appointment for a me within an hour and, when I arrived, I was taken to the X-ray area right Away. My tech, I think his name is Nish, was professional, put me at ease despite my issues with sharp pain and got the work done in short order. I was really grateful and impressed. Clean rooms, excellent patient service by a sharp, professional staff, quick results ... my doctor called me with the news that I broke one rib but it wasn't a displaced fracture. All good except for the annoying aches. Highly recommend these folks for the quality, efficiency, and medically accurate service they deliver. Hope I don't need them again but if you do, no better place in the area.

I used them for image care during this past winter and had a positive experience . I would. prefer…read moreto use them now , as I feel there are better doctors in my home area near Morristown, however we are at the southern Jersey shore for the summer-at least 2hrs away . After summer I will use ImageCare at Morristown if any further imaging is needed. Thank You!

I had a very frustrating experience with ImageCare Center at Morristown and would not recommend…read morethem based on how billing concerns are handled. I had imaging done in August of 2025 and was never informed that the facility was not Tier 1 under my insurance or that multiple studies would be performed during the same visit. I later received a bill for nearly $1,000. I submitted a formal dispute and followed up multiple times over the course of several months. No one responded to my emails. Instead of addressing the issue, the account was sent to collections while it was still under dispute. This entire situation took nearly 8 months to resolve, required multiple phone calls across different departments, and caused significant and unnecessary stress. While the balance was eventually reduced after escalation, it only happened after the account had already been sent to collections, and I am still not satisfied with the outcome. Overall, this experience reflected a lack of transparency, poor communication, and a failure to address patient concerns in a timely and appropriate manner. Patients should be clearly informed of potential costs and insurance implications before services are performed, and disputes should be handled before accounts are escalated to collections. I strongly recommend asking detailed questions and confirming coverage and facility tier status before receiving care here.

I had a very frustrating experience at North Jersey Imaging Center, and unfortunately it happened…read moremore than once. On two separate visits for an MRI, I was not properly informed in advance about what documentation or items I needed to bring. Each time, this resulted in having to reschedule--something that could have easily been avoided with clearer communication upfront. What was most concerning was that even after finally providing everything requested, I was brought into the MRI area and prepared for the scan, only to be told at that point that I still needed to leave and retrieve additional information. This led to a total visit time of over four hours without completing the procedure. To their credit, some staff members acknowledged the disorganization, but that does not make up for the inconvenience and wasted time. For a medical facility, especially one handling scheduled imaging, this level of inefficiency and lack of preparation is disappointing. Based on my experience, I would not return and would recommend that others confirm all requirements in detail before scheduling or arriving.

If you need to speak with someone at NJIn, you will be met by a wall of phone options none of which…read morelead to a live person. The log in portal will not let me log in and after five hours of phone messages and emails, I am no closer to obtaining a report that should have been ready by six days ago. I still cannot determine if the report exists or has been sent to my physician in time for my appointment tomorrow. My frustration level is high.

Deborah A, You are Correct! I did not know about this as I moved from Boonton 3 years ago. Now that…read moreI need my images I am getting nowhere. As of today 6-2-2017- this is the information I can provide to the public. Yes- the phone number that Deborah provided is correct- 609-777-3625 is the number for Medicare Fraud. They proceed to state as a message from Ann Howell- if you are seeking American Imaging films ( which is Imaging Center of Montville) you can contact- 201-984-4705 or fax number 866-758-9901. OR you can e-mail DMS at- info@radfilmsnj.com. I am seeking my own records- I sent an e-mail for a paper trail. I hope someone gets back to me as the phone number provided only goes into a voicemail.

This business had been closed because of Medicare fraud. I found out the hard way, I tried to call…read moreto schedule yearly Mammogram and only kept getting a fast busy signal. I decide to drive over there and check it out and it was like a ghost town, doors locked at 10:00am. So if you have any past films you need to transfer over to a new facility here is the number to call 609-777-3625. It's a federal investigation department and they will arrange to have your films sent to you or a doctor. Good luck!

Would not recommend. Plastic surgery and aesthetics office where having access to photos is…read moreextremely important. We have used them for years due to having so much invested in our photos and not wanting to lose that access. Customer support is horrible. Unresponsive and you get a total run around. It's everyone else's issue (other platforms), not theirs. The other platforms all agree the issues we are having are Canfield Mirror related. The cost for continued support is ridiculous considering you get just about no support. AVOID if you can!!!

I always have a great experience with Canfield but Tom Bialoglow went above and beyond to help us…read moretrouble shoot our lighting issue yesterday. I really appreciate the level of customer service this company provide. Highly recommend Canfield.

First off, to get through their phone system to talk to office staff is a nightmare. It takes so…read moremuch time & many prompts you have to guess which one will get me to a person. I spent alot of time trying to make sure they received the authorization the week before & 3 days before which I was told was still pending. Then the day before my appt i spent too much time again trying to confirm & get through to a person. My doctors office spoke w a woman in the Authorization dept the day before & confirmed it was approved & had the Authorization # & then I had to call back again because the canceled my appt. Now I have to reschedule the appointment again. After they canceled me I rescheduled and I was told I was all set! I did all the paperwork online confirmed the appointment and then I show up after drinking the prep and I'm not on the schedule. Not only that, they didn't even have a cat scan machine, they were getting one installed that day but still made my appointment. It doesn't make any sense to me. I am still waiting to get my cat scan, im in the waiting room over an hour & 1/2 after they told me to be here. Now im told they are with another patient. Im very upset!

I've been here tracking sinus issues with CT scans. These types of operations don't always have the…read morebest reputations but I keep coming here because it's well run, I'm treated well and they're expeditious. If you're shopping around for a radiology facility, this one's a good choice.

A very clean and efficient Radiology Center. Both the front desk staff and the radiologic…read moretechnologist were kind, friendly and highly professional. I highly recommend this Center.

Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

Choose another service. I called for an appointment for an…read more"Open" MRI because I am claustrophobic. They booked the appointment. Then when I got there they put me in the closed machine saying that the open machine was broken and waiting for a part. I later asked how long it had been broken and the technician estimated about "two and a half months." One wonders why they accepted my appointment for the open MRI. I had to override my phsicians recommendation to choose theis creepy place. I had had an open MRI there about 7 years ago (AFTER they insisted I get into the closed unit first to try it--did not work for me!). The place feels deserted (and I can see why). The building has water damage over the entrance and generally is not in good repair. You have many choices for MRIs. Don't pick this one.

From the owner: We provide the highest quality MRI in Morris County Meeting…read moreall your MRI needs

Everyone I spoke with here was fantastic. All very nice and helpful with questions I had. Was in…read moreand out pretty quick. Recommend them, and I have had a few procedures here over the years.

I have been to this location for several different procedures and most recently on 5/22/2026 an…read moreMRI. As always I've been greeted by Robyn who initially checks you in. She is always there with a big hello and smile. I had the pleasure to speak with Jordan, Tonya and Ina (was the young lady who got me ready for the MRI and did the procedure. I also must state that it was/is easy to make an appointment for any procedures or testing that I had to have. I would highly recommend New Jersey Imaging Network in West Caldwell.