I'm giving Menard's Auto Body 5 stars, only because 5 is the maximum. Everyone at Menard's is friendly, professional, honest, and patient. We've had work done here before, and recently had my daughter's car brought here after being stolen. They handled everything, from towing, getting keys made, dealing with the insurance, etc. Kevin kept me updated every step of the way, and just rolled with it when changes were made. The car was brought in a mess, and returned to us looking like it had just come off the showroom floor! Menard's Auto Body is truly the best! read more

Had my Camaro serviced there. Would never go back. Customer service issue. Don't like being laughed at.

Took my wife's car in to have some repairs done recently on some hit-and-run, rear/side damage. Mike, Kevin, and the ladies up front in the office were all great. They got me in immediately to replace a broken tail light so that the car could pass inspection before beginning the actual job. Didn't ask for a dime upfront. Mike even hooked another car of mine onto the scanner to help diagnose an airbag light for me--again, didn't ask for a dime. At the time, we had BOTH cars unable to pass inspection so the quick turn-around on the tail light, and the scanner help was much appreciated. Menard's handled everything with my insurance company and once I did get the car in for the main job--they finished up right on time AND, most importantly, the car now looks great. Impossible to tell that there was ever any damage. Oh...and we got the car back WAY cleaner than we left it with them--inside & out. Next time some dummy hits me in a parking lot I won't have to think twice about where to get fixed up. read more

These guys are the best around. Extremely honest and always set the right expectations. Never have an issue when I drop my car here. Highly recommend! read more

My car was hit during a snow storm and decided to to try Menard's Autobody. They towed my car from my lot within 30 minutes of calling them and started working on my car right away. They worked thoroughly with my insurance and handled my rental. They also ended up fixing old bumps and scratches my car had prior to the accident! They went above and beyond and went the extra mile, and they for sure weren't required to! My car was a mess going in, and came out looking super brand new! They also detailed the interior and exterior! I'm amazed at how great they made my car look and so thankful. Kevin and Mike were great and kept me up to date, they made this whole experience easy and worry free. Im so glad I chose this location and will be coming back if I ever need anything else done in the future! Thanks again. I'm a happy girl right now! read more

Menard's Auto Body - Looking brand new! - Body Shops Near Me - West Boylston, Massachusetts

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Mike Menard and his staff did an excellent job on repairs to my vehicles. Reasonably priced and helped with rentals and insurance. I highly recommend Menard's. read more

Great work, professional and friendly. They really know their job and the quality is second to none. I've been a customer with mine and my wife's cars since 2007 and always impressed. Most recently when I got a scrape at highway speeds I wasn't expecting much other than to fix the paint. But Mike knew the price of the plastic trim is inexpensive and gave me a quote that was definitely worth fixing that too. When I picked it up the inside and outside were cleaned, felt like I was picking up a new car driving away I just felt happier that I got my baby fixed and now shes pristine again. Anyone I know, I tell to go here. In the pics you can see the difference in the color of the plastic trim... well all of the trim was prettied up, so it doesn't look out of place. read more

Menard's Auto Body - Body Shops Near Me - West Boylston, Massachusetts

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Well once again we had your take my wife's jeep in for a repair. And like always Menards did a great job and the car looks like new! And Mike gave us a deal on our deductible. Thanks again and you guys are the best. and my wife is extremely happy with the work. read more

Menard's Auto Body - Body Shops Near Me - West Boylston, Massachusetts

I posted on Facebook asking for recommendations on where to bring my car for fixing a large dent, and seven different people said to go here, and I can see why now. They were out of my (unrealistically low) budget, but the estimate took a matter of minutes, the person I talked with was very knowledgeable and took the time to explain the process and what was involved in the repairs. read more

I highly recommend Menard's Auto Body. From start to finish, I was blown away by everything. I've never used an auto body before so truthfully, I have nothing to compare it to, but it can't be any better than my experience. They worked seamlessly with my insurance company, and kept me updated throughout. Truck is in MINT condition again and everything is guaranteed. I wish all businesss were run like this one. So thankful for the recommendation to come here. You should too. read more

I was in the wrong place at the wrong time, and my 2005 Jeep Grand Cherokee was hit in the front end. We took it to Menards, and got it back better than when I bought it 6 years ago! Great work. Very professional. Will definitely recommend to anyone who needs body work. read more

Menard's Auto Body - Body Shops Near Me - West Boylston, Massachusetts

I don't usually write reviews (always read them, though - which is how I found Menard's Auto Body), but I felt compelled to write because I had one of the best customer service experiences ever. My 2018 Civic needed a new rear bumper (that I was paying for), and I'd gotten some estimates, including a competitive one from Menard's, which was highly recommended here. I thought I'd be without my car for 2-3 days (due to the painting), which is always an inconvenience. Kevin - who is great - told me they could pre-order the bumper, paint it to match my car beforehand (all with NO up-front money!), and only need my car for a day to replace it. Talk about minimizing the impact on a customer! I was even able to help select the best paint match! I was contacted (earlier than expected) when the bumper was all set, then when I brought it in, I requested the car be finished early, due to my ride. Not only was the work completed in time and extremely well, but they gave my car one of the best detailing jobs (inside and out) I've ever had, so that my car looked brand new! Good customer service, which is hard to find these days, means a lot to me, and makes me a loyal customer! Thank you, Kevin and the rest of the staff at Menard's, for being very professional, courteous and accommodating throughout what's usually a trying experience (at best), and for making it so easy! read more

From start to finish they are the best. From friendly and helpful staff, to hassle free rentals and insurance paperwork. The icing on the cake is a vehicle that looks brand new. They really go I think above and beyond. I have used them in the past and will use them again. Thank you. read more

Great work and completed on time. Menard's fixed my car after a basketball hoop fell on it. They made it completely hassle-free for me. They dealt with the insurance appraisers and coordinated the insurance provided car rental to meet me for pick up and drop off. My car came out great and the unexpected detailing of the inside and out was very much appreciated. My car hasn't looked this good since I bought it. And everyone who works there is nice and helpful. I highly recommend them! read more

I an not one for writing reviews, but I think Menards deserves a shout out. I have taken all my cars to Mendards Auto Body for years, in fact, their reputation is so excellent, that my own insurance company compliments them! Mike and his crew took care of my car this last visit and he greeting me with friendly and professional service from the minute I called. I drove up at 8 am and they arranged a rental for me as I arrive. My car looks brand new!! The interior was all cleaned and the exterior was shiny and looked like I just bought it. The repair was completely hassle free and I strongly recommend Menards to anyone who need auto body work! This is an A+ business from start to finish! read more

Second time using Menard's Auto Body. Both times have been great experiences. First time they were on our list from the insurance company. Despite the outcome not being what we expected, once the car got taken apart it was deemed a total loss, Menard's was great in providing information when dealing with the insurance company and what to look out for. Took my current car back today for some front bumper work, they fixed it on the spot. Both times a very pleasant, friendly experience and always received honest and good advice. Would highly recommend. We'll definitely be going back. read more

The people at Menard's are as friendly as they are expert at their craft. The process, from the moment I approached them with a needed repair to the receipt of my beautifully fixed car , was seamless and efficient. I highly recommend them. Mary C. read more

Menard's has a reputation that I have heard stated many, many times. They are the best in the business! If you're too picky or fussy then there isn't any way to please you. The staff and Menard's team are top of the class! I had no issues and if I did they'd solve them if they could. read more

The best of the best! Not only did they repair the damage to the front end of my car, they cleaned the inside and out and the car looks better than the day I bought it. They kept me updated as to how long the car would take to fix and was more than happy to answer any/all questions I had. You won't find better workmanship and customer service anywhere!!! read more

My new (to me) 2014 Highlander was hit in a parking lot and I took it to Menard's to be repaired the week of July 18, 2016. They have done other body work for my cars in the past. The car was done sooner than promised and I was able to pick it up Friday afternoon. It is just beautiful! Superb color match (left rear quarter panel) and it looks brand new. As a bonus, the car was cleaned inside and out, and all my various things lying around were neatly packaged inside one of my grocery bags. Great work everyone! read more