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    Mendez Mechanical

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    Response quality

    Excellent

    Services - Mendez Mechanical

    Building energy audit

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    Recommended Reviews - Mendez Mechanical

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    2 months ago

    The Mendez was friendly, knowledgeable and informative. Offered a great price to inspect both my HVAC and Air Conditioning systems.

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    Hendrix Heating & Air Conditioning

    Hendrix Heating & Air Conditioning

    (23 reviews)

    Hendrix heating is terrible! Do not work with them if you…read morecomplain or give a bad review they will not honor their warrant! save yourself the trouble and hire someone else

    They don't need business, apparently. Extremely rude staff…read more Family has patronized Hendrix Heating before, but when I was asked to call this company to investigate the process of installing a ductless HVAC with heatpump, this company showed its true nature: petty and vindictive. I called first thing in the morning, right as they opened, excited to start the process of updating the property (currently has no AC and only a wood stove for heat). I explained who I was, why I was calling, and what my family wanted. I explained that I was not the owner, but I'd been asked to gather information from a local installer on their behalf, and that they would be available to approve any visit for estimation. I left a callback and waited more than an hour before checking with them, again. The scheduler not only refused to answer even general questions about their services, but told me the reason she had not called me back was that she was going through messages from the weekend. I said "oh, that's fine, can you call me when you get to my name on the list?" She said "no, I won't be calling you" and ended the call. I called back and spoke with another woman and expressed "frustration" over this. I told her we absolutely understood that the property owner needs to authorize an estimation visit, but stressed that I was simply tasked, at this stage, with gathering info and recommending a vendor for the service. I asked this second rep if the company has too much business and does not see value in answering prospective customers' general inquiries, and she said "no, we definitely do have time to answer questions". I thanked her and asked that the scheduler call me back. She said she would. The call ended. No call came, and our family contacted Hendrix again only to be refused any level of service (despite, again, having spent multiple thousands of dollars with this company in the recent past), due to me being "rude" on the phone. Our family simply called a competitor -- and I urge anyone reading this to call another company. This company does not know what to do with direct prospective customer feedback that is offered without rudeness, colorful language, or raised voice. I would much rather provide this kind of feedback directly to a company and keep it out of the public sphere, but at this stage, since this company is not professional enough to handle one on one communication, I am putting this out to warn others.

    Mendez Mechanical - hvac - Updated May 2026

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