Excellent service Highly recommend…read more Personal care and love provided Dependable and insured service

So the owner wrote back pretty quickly, soon after I inqired. She answered all of my questions. But…read moreshe first said that the cost was $25 for an hour. Then I asked if I could "split it into 2 -1/2 slots) Then she told me that the "actual time spent with my animal is usually 30-40 minutes". My cat was rescued from a hoarders house, she has PTSD. I can't afford them to come twice at 50.00 per day. I've researched that the going rate is $12-$15 per 30 minute visit with your pet.?? I can't afford that kind of price at $25 for only 30-40 minutes! I decided not to go with them because I found family and friends to pet-sit for us this time. I do need a permanent solution, though. The woman who emailed was kind enough. She told me all about how they have all of these good ratings and such. But I felt deceived because she first said $25 per hour. I would've paid that if THAT was time spent with my pet while I'm away. But then it changed to me paying for "travel time"(when she'd said they had 4 people right nearby my home, in my town). Why do I pay travel time for someone who lives in the same town? I didn't really like that so much. Also, I was not happy that when I wanted to split the "hour" into 2 x 1/2 hours, I was then told I was truly only getting 30 minutes with & for my pet. Plus paying for travel to and from my home. I don't pay travel time for any other services ?? (Plumber, maid service, lawn service etc.) I will keep looking for a more permanent solution.... ***I saw the response from this company. I did not say anything untrue or unkind. I only stated my own interactions & why I did not choose them. * I want to reiterate that I did not use this company because of the reasons stated above. I I've been an elite Yelper for 10 years. I would never say anything which I did not experience first hand. I only wrote my review about my own interactions with this company. I wanted the perspective customers to know how my interactions with thIs company went. I wanted them to know how this company works. I also decided to add one more star because they were kind enough when I inquired.

My dog was boarded this past weekend for four nights. When I arrived to pick him up, he looked an…read moreabsolute mess and I assumed he was outside or something. When we got into the car, my husband and I realized that he was covered in dried urine. It looked like he was laying in a puddle of urine. I emailed the location and asked if they had additional information as to why my dog was in this state and I attached the pictures from below. They offered me a free day of daycare and full spa package. Although very generous, I declined their offer because there was NO WAY I would put my dog back in their care. I'm extremely saddened by this experience. I would like to mention that we have boarded our dog here many times prior. This could have been a fluke but it is definitely not a chance that I'm willing to take with my dog again.

Horrible place please do not take your dog there. They never even took my dog to have stitches…read moreafter a horrible dog fight And never told me about it One of there employees told me and then was fired

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

we needed in-home service for a cat with cancer and a dog with pancreatitis. Jeni moved in for…read morethree days and provided around the clock care for our furry family members. She was always in contact and sent wonderful updates about their status and any questions we might have had during that time. we are extremely fortunate to have found Doggie Latchkey and Jeni!

Definitely recommend! They take great care of my guinea pigs when I am away. They treat them like…read morethey are like their own.

Karissa is awesome. I'd trust her with my child, 2 and 4 legged. If I had 2 legged. Lolread more

It's a dog haven! Chris is great and dogs they allow are first judged so if your hound is…read moreaccepted, congrats and you know your dog is in good company. The team that work there are fantastic and dog lovers. Absolutely the best!

My pups love it here! I know they are safe and have a great time. Love all the pics they post on…read moreInstagram. The staff and owner are great.

Comfy Creatures are the best. They really care about animals. Jennifer and Kat will due the chores…read morefor checking food level and litter box cleaning. They also spend time playing with our cat. The fees are reasonable for taking care of our cat.

I have been using Comfy Creatures for years. They are the only ones I trust with my dog. I have had…read morethe same person watching my dog every time we went on vacation. This is the first time Dawn, our regular was unavailable. Dawn's back up, Candi stepped in. Things went great. I was a little nervous, because my dog isn't a people person. My dog was shy, but was giving kisses in no time, which for my dog is a big desl. Comfy Creatures just has that special touch. I wouldn't trust my pets to anyone else.

I was extremely upset when I pulled up saw Dave standing playing on his phone for 15 minutes, my…read moredog was yawning, licking her lips and constantly scratching. He did nothing. He then walked back to my home, I walked in 30 seconds later and there was vomit on my floor. The vomit was stepped in and on my carpet in other places. There was no mention in her note or when he walked by me that she vomited. Lately, when I have been coming home after he was here, she would run outside and poop right away. He would write down that she went potty, but after today I know that was not true. My dog has been getting sick a lot over the past 2 weeks and when I saw him eariler this week I asked him if he was giving her ONLY her treats. His response was I give her what treats I have in my pockets from other homes. We told in the beginning she gets sick from other treats and food. This makes me very upset and sick to my stomach. Im very sad for my dog and I will never have him come back to my home.

Let me preface this by saying he did a good job the first time. It was the third round that…read moreabsolutely horrified me. My cats are a little complex, two have stomach issues and one is diabetic. I left very clear instructions on medicine and food before leaving. I talked him through it, texted it to him for his records, and then labelled all the food containers with sticky notes so there would be no confusion. It's like he chose to ignore all of this. I discovered once I returned that no one had been fed the right food, or the right amounts, and my diabetic cat had not been given her insulin. I'm still plenty upset about this as I thought I'd left my fur balls in good hands. Absolutely do not recommend.