We stopped into the Greenbrier location of the Men's Wearhouse on a Saturday morning to rent tuxedos for my husband and son for an upcoming wedding. I called the day before and found out that an appointment wasn't necessary. But, you can make an appointment, if needed. That Saturday morning, the store had several parties placing orders and the staff handled everyone with ease. We were happy to be assisted by Sam. She was friendly, professional, and knowledgeable. After she located the specific order details that had been selected by the groom, she explained the rental options, took measurements, and placed the orders. We even received our order confirmations by email before we left the store. It couldn't have been any easier! We highly recommend this location for the rental of formal attire and for shopping of menswear. read more

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Needed a suit for a daughter's wedding and had no clue what color, cut, and accessories I wanted and needed. Megan greeted me at the door, enquired about my wants and needs - and did a wonderfully personalized search for the right outfit, including shirt, tie and shoes. Megan was very thoughtful and thorough as we put our heads together to find exactly what I wanted- I just didn't know what that was! Megan fit me for suit jacket, slacks and shirt, taking measurements and ensuring the suit was flattering to my body type. We added appropriate footwear and a week or so later I returned to fetch my bespoke ensemble. The fit was flattering to my looks and my budget. Now - if you're looking for a cheap suit, go to Sears (Ha!) but if you want to pay once, buy once - Men's Wearhouse - one and done. read more

I recently stopped by the Men's Wearhouse at Greenbriar to pick out some new clothing. The staff is very professional and friendly. They will get you looking good in your new clothing and for reasonable prices considering the quality offered. read more

Got a tux for my wedding and it was a super smooth process. Lauren helped us out and made it a great experience! She let us see every option we asked for and helped make everything come together. Would recommend Men's Wearhouse to everybody! read more

Absolutely horrible in customer service. Don't come here unless you have an appointment or else they won't help you.

I came to this Men's Wearhouse to get a shirt for an important work function. After purchasing the shirt and putting it on, I realized that the seams were all frayed and incorrectly sewn. Unfortunately, the work event was the next day so I had to wear the shirt and I just didn't take my jacket off the whole event. When I went to return the shirt, I was informed that they don't do returns for shirts that have been worn. Fair enough. So I asked for a store credit to get a different brand shirt because this one was clearly low quality. They said they don't do that either. Reluctantly, I agreed to get a replacement shirt of the same brand. When he brought it out, I asked if I could see it to see if it had the same problem and it did! All the seams were fraying and and there were strings hanging off of it from the seams all over the shirt. The third attempt was a bit better only fraying in certain parts that I can probably make work. But a super cheaply made shirt for a still expensive price. I would highly recommend going anywhere else. Very poor quality work here and unfortunately not what it used to be. read more

I came here last minute to get a suit for an interview the next day. Alan assisted me in finding my suit, dress shirt and tie. He was able to quickly find a perfect fitting suit and dress shirt and appropriate tie. The combination that Alan put together for me had me feeling confident and feeling great. I will be asking again for Alan's help in near future. read more

We bought a suit 2 weeks before Prom for our son. The vest had to be ordered because they didn't have his size. Suit is ready 2 days early and vest is in. Go to pick up everything and the WRONG COLOR OF VEST IS ORDERED! Prom is 3 days away. Associate Megan helped locate one and had it overnighted. Come day of prom. Go into pickup correct vest and thought it wasn't there but showing it was. Ended up finding it. Thank goodness. Thank you Megan so much for effort in getting us the correct vest. Thank you to other female associate who hinted all over the store for our vest. He looks sharp read more

Men's Wearhouse - Men's Clothing Near Me - CHESAPEAKE, Virginia

Great help in getting three of us new suits, shirts and ties. Easy to work with and had great ideas. Thanks Ashley!

Megan did a great job answering all my needs for wedding attire. She made it enjoyable, quick, and easy to find exactly what I needed. Thanks! read more

Felt unseen unheard and bluntly ignored, wanted to purchase 2 or 3 suits today and had no luck being that no one in the store greeted me asked if I needed help and the 4 people who were working were just standing around making racially motivated jokes towards the Asian community, absolutely disgusted with these people. Everyone who walked in after me got greeted and even aided in their purchases. For the manager if you were here today I was the male in the grey crew neck and light jeans. This place is horrible or at least the degenerates that's work there read more

Not a good place if you simply need help finding pants. Couldn't find a person to help me and my husband then when I did and asked for help was ignored. Terrible will not be returning. read more

My Bride to be and I went to get everything planned for our wedding as far as my wardrobe and the groomsmen and ushers. Deon was the gentleman who helped us and boy was he awesome! He made our experience so fun and provided great advice and opinions when asked for them. We were slightly particular and he was so kind and patient with us. He made it a point to let us know how much he really wanted our big day to be perfect. We highly recommend visiting this location for all your formal needs and highly recommend working with Deon! read more

My Men's Warehouse experience went well. I purchased a new suit, two shirts, and two ties. The saleswoman, Winter, was excellent. She helped me pick out the right colors. She made sure my clothes fit comfortably. She suggested they be tailored. She special ordered the pants and shirts. The deliveries were prompt. My notifications were on point. Winter took care of me each time I arrived. She was professional, courteous, very knowledgeable. I would recommend her services to every patron. My only regret is that my son is in need of a new suit but he lives in New York. read more

John decided to wait on us today and gave us excellent customer service. In the industry today it's hard to get good service and today it happened if you're in man warehouse please ask for John he will give you everything that you're looking for and more. read more

Men's Wearhouse - John and Chantelle - Men's Clothing Near Me - CHESAPEAKE, Virginia

First I will say, I got fitted here for a suit some years ago and that experience was pleasant. Some of the staff here aren't too bad. But I had an experience I did not care for at all here recently, so if it weren't for the fact that my friend used this place for his registry, I would've went somewhere else...and I'm still considering it. To condense this story, I was rudely asked why I couldn't come in to get fitted before the deadline for the wedding registry. I answered "Well I've been out of state and the person I'm taking care of was just diagnosed with cancer!" To which she answered with no empathy "yeah..get in here when you can!" The whole tone of the person I had spoken with was very rude, so I addressed it with a shift manager, who agreed that person has an attitude problem.He may have said that to pacify me, or it could very well be the truth he is aware of her attitude, by my question is what have you guys done to correct her behavior and how many other times in the past was she rude to customers. Even the staff here, some of them were just not as friendly, not making eye contact, smirking...I should've taken note when I was the only customer here. These representatives may need some training on customer service because it certainly isn't here. read more

I stopped by this store looking for a new suit for a formal interview. I was immediately greeted and helped by staff. Eric and Emily helped me and were absolutely amazing! They helped me pick out a color scheme to go with the suit. Seeing how I need my outfit in a week the helped me out and hemmed pants. Overall it was a fast and friendly experience. After going to VB location I went here and it was definitely worth the further drive. read more

The dad and the brother were looking for suits to buy. There was a good deal going on, but they couldn't get the okay to purchase until they showed it to me and my mom. Austin, the wardrobe consultant, recognized that my dad and brother were back to seek out approval and laid out all the options for the perfect suit. My dad was looking for another suit to add to his collection while my brother was looking for his first suit to own. Austin did a great job to explain the details between suit options that both were able to narrow it down to one for each guy. Onwards to trying on the suit, Austin helped the guys pair it with the perfect set of shoes. He went to explain what colors went with the navy blue suit each chose and what type of style is appropriate for each type of occasion. With the shoes set, we moved on to dress shirts and ties. Austin had his colleagues pick out five classic paired looks for each occasion: interview, second interview, collegiate, etc. There was a great deal of buy 3 for one so it was quite a steal. I really enjoyed the presentation of options and learned a lot about appropriate pattern mixing. There's definitely an art in the way a guy dresses up. Finally, Austin introduced everyone to the tailor who would make the suits be a one of a kind fit. The entire process was easy and enjoyable even to us women who were watching it all go down. read more

Men's Wearhouse - The brother trying on an ensemble - Men's Clothing Near Me - CHESAPEAKE, Virginia

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Great service !!!! Kim did everything possible to make it as comfortable and smooth for me. Fitted and ready for action when I pick my tux up. Again a great selection to choose from !! read more

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Just now leaving the store. I was not greeted, I was not helped, one of the guys there could obviously see I was wondering around but instead greeted and helped the next customer that walked in. This was my first time ever going to a Men's Warehouse. I was looking to buy a linen sports coat for my trip to Bermuda this summer. But I guess I'll have to go elsewhere because no one there wanted my business. read more

My son was buying his first suit for a very important interview. When we walked in the door we were greeted by some very happy salespeople. Eric and Emily took my son under their wing and went above and beyond and helped him find the perfect suit. We were under a time crunch, of course, and were shocked and relieved that not only did they help him find the perfect suit, but they were able to tailor the pants within minutes. No wait, no fuss. I have been in sales for 17 years, and I have never met salespeople that helpful, friendly, and just all-around good! Thanks Eric and Emily. You are true gems!!! FYI --they were dressed to impressed -- especially Eric. What an inspiration for young men wanting to dress nice!!! Annie Palumbo read more

Wow. No customer service at all. First, I went in and saw two workers (maybe the boss and employee) chatting. None of them said anything even after making eye contact with them. I stood at the rental for 7min before getting helped by one of the same unconcerned worker (maybe the boss). Measurements were done and fitted correctly however nothing fitted on me right on the pick up date. I had to compromise to wearing a tight pant and a vest. Although I was mad I applaud the guy who helped me with the fitting and replacement of cloths. So far he was the only one doing his job right. Drop day was another hustle since I was charged late fee for dropping two days late. A day being a Sunday and the next Monday ( a national holiday). Mind you I was never told about this hidden scam for late fee until I took them back. They are not following any covid protocol since I saw none of the stuff I tried on never got sanitized. ***DON'T SPEND YOUR MONEY THERE** read more

Outstanding service by all employees! We were able to find the groom a suit for our wedding in under a month (and have it hemmed!) and find rentals for the groomsmen in just a few weeks. The manager here, John, went out of his way to help us find what we needed and was so patient with us even though we were totally clueless about suits and accessories! If you need help figuring out colors, sizes, styles, etc, they will get you what you need here. read more

First the worker there sized my husband as a 2XL when he's a Medium and sold us a 2XL. Refused to let us try it on in store so when my husband finally tried it on at home is when we realized it's too big. Brought the $60 shirt back in to return it and BOTH managers have called me a liar and refuse to return the shirt, even after I called corporate and even corporate told them to print a return label for me, they still refuse to do it. read more

Came in needing a suit for the next day. Ashley was an OUTSTANDING associate who helped me find the right fit for me. The tailor had my pants hemmed and ready in 10 minutes, and I was able to walk out the door with everything I needed. Fantastic service, friendly staff. I will absolutely be returning. Thanks for the awesome job!! read more

We came here to pick out a tuxedo for rental and get my fiancé measured for our wedding. We were greeted immediately when we came in, then we went straight to the back area for tuxedo rentals. There were two women sitting in there, and were helped by them immediately. Both of them were mostly polite, although one seemed a lot more approachable than the other. They weren't really super friendly and didn't seem too enthusiastic about helping us either, but were at least cordial to us. I already knew which tuxedo I wanted, so that part was easy. I told her the colors I wanted for the wedding party, so she showed us a few swatches so I could choose the exact shades I wanted for each color and what patterns I wanted as well. She showed us how the vests, ties, and pocket squares looked with the tuxedo of our choice. The fitting went pretty quickly. She measured my fiancé, pulled out a sample tuxedo for him, and we got to see how the size looked on him. We made our reservation and made the deposit once we were done. I did get a little annoyed at this point when my fiancé was asking questions to clarify some things about the bridal party and the process of them getting fitted because she looked a little annoyed having to answer his questions. I may have been expecting a little too much from this experience, but I was expecting a little more enthusiasm from the people helping us. This is one of the few things in planning a wedding that's focused completely on the groom, and I realize it wasn't going to be quite as exciting as finding a wedding dress, but I had expected a little more than the emotionless attitude we experience in getting this done. But all in all, I'm satisfied. We found our tuxedos and they look exactly how I pictured it in my head. I probably would have had a better experience if this wasn't for such a special occasion and I wasn't looking so forward to it. read more

I went to a party recently and was tasked with being "Security" for the Casino Night. Nothing screams Security than a Tux with sunglasses. This is where the tux came from so this is primarily a Tux Rental review. However, while I was in the store I did see some reasons to come back as the selection of clothes was Huge and the staff was more than helpful and professional. "The Good" - I was fitted on a Tuesday and the tux arrived on Thursday... not a bad turn around. ** Note there was an additional charge for a "rush" but still that is some good timing. - The fitting took under fifteen minutes. - They have a large selection of tuxedo dress shoes, including the famous Chucks in vinyl. - You can return your rental to ANY, yes even the one in MD where the party was, Men's Wearhouse. - The staff made prompt phone calls to let me know when the tux was in the building so it made the last minute weekend plans easier knowing this important item was taken off the list. "The Meh" - Nothing Meh to comment on. "The Bad" - Nothing Really bad to comment on. read more

Their limited selection on tuxedo for sale had me coming back to see if a request from a store to store transfer came through...because I never received a call back. The service is polite but lacked emotion or enthusiasm for a making sale. To me it seemed like all of the staff had the same amount of energy as a post-marathon runner despite it being mid-day in a near empty store. However they did have a large selection of pocket squares and bow ties. Overall it's definitely a Meh I've had better. read more

Awful customer service. Staff was rude and inattentive. Won't ever be back. The attendants single in on one customer for 30+ minutes before even addressing anyone else who may have walked into the store. This led to me waiting for thirty minutes then being told by a rude, underdressed employee that I could wait in the line that had now formed for the other employee because he didn't do fittings. I would opt for Joseph A Banks or another option if you crave at least a semi-decent experience. read more

My daughter is getting married in WI and they are getting the suits for the wedding party at a small local place in WI and they needed my measurements. I stopped in Men's Warehouse with the info they needed and the staff there was kind enough to do my measurements and didn't even charge for their service! Very good customer service and would recommend them based on my dealings with them. read more

Took my son in for a tux fitting for his senior prom. After last year's disaster with a different store, I didn't know what to expect. We were greeted in a friendly manner and shown to the tuxedo area. Our sales associate, Justin, greeted us again and went to work. He measured, remeasured and had my son try on several coats and in the end, came up with what appeared to be a good fit. When we came back to pick the tux up, Justin was there again. When my son tried his tux on, it fit like a glove, like it had it had been tailored, he looked fantastic! If you need a tux or dress clothes, I recommend you try this Men's Wearhouse. read more

I absolutely adore every men's wearhouse. This one is no exception. A bit smaller but fantastic sales when they happen and a very friendly staff. read more

The woman with the short hair that works here has NO Personality at all! This is a customer service type of business, no smile and borderline rude. We dealt with her twice so the first time I brushed it off. The other staff was friendly but she rubbed me the wrong way!! read more

For anyone getting married or doing prom or anything you need to rent a suit from I highly recommend that you do NOT use the Men's Warehouse in greenbrier by the target on greenbrier parkway. The staff is rude and they messed up my husbands measurement for our wedding. He only rented a shirt from them and they messed it up, it was way too small and when he asked if he should try it on there, they informed him it was just a shirt and it was not necessary to try on! On pick up and drop off staff was snobbish and we received a tone of annoyance with our presence. I don't normally bash companies like this but this was highly frustrating. So don't use #menswarehouse. Especially the one in Chesapeake greenbrier on greenbrier parkway. read more

I've never left a review before, but I thought this was worth sharing. I live on the Outer Banks in Kill Devil Hills and recently got married on October 13th. The Greenbriar Mens Wearhouse was the closest place to rent a tux that offered shops in other states allowing for my groomsmen to get fitted. To make a long story short. The day we went to pickup the Tuxes, there was a tear in my Fathers vest. Being a couple days away from the wedding we were not sweating it. Connor from Men's Wearhouse assured us everything would be fine. Connor stayed in contact with updates and even drove the 1.5 hours from Chesapeake to my Father house in Nags Head to hand deliver the vest the night before my wedding. This was exemplary customer Service and I thank you. Stuff happens when shipping, but Connor and his crew made it happen. Great stuff and Thank You. read more

Rented a tux for a wedding and they gave the entire wedding party except for one grooms men the wrong shirt. I even tried it on at the store and they still let me walk out with the wrong shirt. Returned it the next day, when I walked thru the door the salesman said "we are closed that's why the sign says closed". I was there 3 min. before they opened and had to hear this punk's mouth. Won't ever be back. read more

We received poor customer service from sales clerk and manager. After renting tuxedos for a wedding party, our bride decided on no jackets. As we'd already paid for the entire rental, we needed a refund on the jacket portion. The clerk couldn't refund the money to our account, as my husband was picking up the tux and I had the credit card it was charged on. I tried giving the number to her over the phone, but she didn't know how to process the refund. The manager said we'd have to come to the store to pick up the "cash", that he couldn't MAIL cash, nor allow us to pick up the refund at another store. He offered us a gift card - AS IF!! We'll take our formal wear business elsewhere, as our business wasn't appreciated here! read more