Maybe it's my own ignorance thinking a $500 budget for a MOG dress was plenty, but when I arrived…read moreand informed them of my budget, and I was made to feel small. My sales associate informed me that all of their dresses were on average $1,000 or higher. Disclaimer: when I made the apt online I noted my budget was $500, no one ever reached out and informed me this was not appropriate for this store. I was given an incredibly small portion of the "discount" and damaged rack of dresses to try. When I finally found pale blue-green dress that could work (It was $200 and heavily pilled and frayed in the seems). I took a photo and sent it to some friends and my husband. They all said it looked white with blue floral application. I'm the MOG, I can't wear anything remotely white (or photographs white) to this or any wedding. When I told them the feedback and that I couldn't get this dress, they started to pressure me pretty hard. I had my Mom and Aunt with me, they were pressuring to, because they knew that was the last dress that was in budget and could work. I finally had to very firmly say "I can't". I was pretty upset I was being encouraged/pressured to settle on a damaged dress that "could work" (not the feeling I was going for), because it was the last one in my budget. After that, I just got dressed and just left. I left feeling upset, small, and overall embarrassed. Went to David's Bridal right after, had amazing service, tried on so many dresses, and picked one that was half of my $500 budget! Helpful Hint: if someone makes an appt at your store, notates their budget, and if it's not realistic, please notify them. Also, there are no prices online to even gauge what caliber of price and product you have in the store. Even your "Tips" section doesn't elude to $500 being a small budget being it's considered a bridal boutique. "Bridal salons and boutique stores can range from $300-$2,000"-directly from your website. --maybe put a statement the average cost of dresses in your shop (that's not on the damages discount rack).

Absolutely rude, insanely rude!!! I can't believe they're still in business. Their dresses are very…read moreold and most of them are very worn down. There might be 40 dresses at most when looking through your sizes. The dresses were expensive and lots of them gave a "trashbag" look. The lady "Barbra" that helped us used the phrase "well now i'm waiting for ur opinion" in a snobby tone, because I had told her before what I had and hadn't liked. This was very upsetting and made everyone in our group feel very insecure. If you've made it this far... go to Carrie Karibo. We were also rushed through the appointment and were only able to try on 8 dresses during the appointment. We went over to carrie karribo and we tried on over 20 dresses.

The selection was really amazing! The customer service and then completed a last minute zipper…read morerepair for my daughter HOCO dress.

From the owner: At Bella, we specialize in black tie event wear, Wedding, formal occasion dresses and more!…read moreWe have all your needs for Prom, Homecoming, Quinceanera, Brides and their Bridesmaids and more! We also offer some alterations in-house!

What a great team of alteration experts!…read more Two dresses were altered to perfection. We will definitely be back.

I found St. Clare's through a Google search for wedding dress alterations. I had waited a tad bit…read moretoo long so most places were booked out. However they took me in and got me scheduled super fast. Each lady I worked with was so kind and helpful. They made sure I was comfortable and happy, no matter what. They were very patient with me too, at first I was a little nervous about my wedding dress because I didn't know what to expect but they exceeded my expectations! I also took my bridesmaid dress to them and they helped me out so much and made sure it fit. Overall, wonderful service, amazing workers, and a very neat and tidy shop! I will definitely be a returning customer!

Of all the places I went to at Reading Bridal district, Bridal and Formal stood out like no other,…read morefrom the service, dress selection, and all the personalized details. I suggest getting the private room. This experience can be very tiering, so it's worth it to have the privacy and attention. The attention to detail all around made me feel so taken care of. I was given incredible detail about what to expect post purchase and have confidence that their team will help every step of the way. Shoutout Connor for being the best stylist, she truly had MY best interest at heart. AND also the owner, Daniella, for being such a friendly, personable person who clearly cares about her business, her people, and every bride to be that walks in the door.

After purchasing six wedding dresses from Bridal & Formal over the years, I never thought I would…read moreleave this review--especially for a business that prides itself on being family-owned and creating special experiences for brides and their families. My daughter tried on a floor sample that fit her, and the exact same size was ordered. When her brand-new gown arrived, it was approximately 1 1/2 inches from closing. She had gained about five pounds, which we never denied, but no one adequately addressed the significant difference in fit between a heavily tried-on floor sample and a brand-new gown. It wasn't our job to know how repeated try-ons might affect the fit of a sample gown. It was their job, as experienced bridal professionals, to account for that and make sure the correct size was ordered--not simply order the same size because the floor sample fit. That is exactly why you rely on professionals when purchasing a wedding gown. General Manager Tina Minshall took my daughter's measurements. When my daughter asked, "Did I go up a size? What are we looking at?" she was told she had "gained an inch and a half in your back area." Her additional questions went largely unanswered, and she was essentially told the gown would have to be altered. The way this was handled was dismissive and insensitive. My daughter left in tears. What should have been a joyful experience trying on her wedding gown with her family instead left her embarrassed and feeling terrible about herself. We never asked for money, a refund or free alterations. I wrote directly to the owners about what happened, hoping simply for an acknowledgment or apology. Weeks later, I have received absolutely no response. After six wedding-dress purchases, our family's loyalty ends here. I have another daughter who will eventually need a wedding gown and several granddaughters behind her. Bridal & Formal will no longer be where our family shops. A dress can be altered. The memory of watching your daughter cry during what should have been a wonderful family moment is much harder to fix.

I previously lived in OH and have stored my Blackgama coat at Kotsovos for years. In recent years,…read moreI have had to request my storage invoice repeatedly. 2026 has been no different except that after calling repeatedly, texting and emailing (Feb - present) and still have not received my annual invoice. During one occasion, it seemed like the location of my coat was in question. Does anyone out there have a fur coat stored at Kotsovos? If so, have you had any problems with communications, invoicing and/or picking up your coat or at least verifying it is there?

At first find it frustrating that people on here say they tried to rush them into a sale is that…read morenot what a business is supposed to do they're there to make money not to allow you to play dress up unfortunately in the formal wear industry people tend to want to go and play and that's just not what businesses are for. Now for my experience. I'm a plus size person well into the plus size range the selection was limited but the dresses were quality I'm not disappointed in the trip I found a dress my first visit to Kosovo I'm not disappointed in the trip I found a dress my first visit I was expecting the same on my second trip but I also was looking for more of a specific type of dress as well they did not have it I found one that was two signs and smaller than what I needed and they couldn't order it in my size it was unfortunate and disappointing but the staff was still kind and the selection was still wonderful it's not the stores fault I can't fit the gown all together I think my experience was great and I would continue to go there to look for girls for my upcoming events as I love to dress up but I do buy I'm not just playing

This place is a hidden gem. Loads of prom dresses to choose from and very well organized. Staff was…read morevery helpful finding dresses for my daughter that was her style. So happy we found this place. I would just recommend if you're getting your daughters formal dress there, take it somewhere else for alterations. The lady the recommend that comes in for alterations was very rude and condescending to my 18-year-old daughter who was paying for everything by herself. No one told us ahead of time that she only took cash and she basically said that she does not deal with children. I have a very responsible and independent 18-year-old daughter at home and she would not deal with because she was there for a prom dress alteration. She kept referring to her as a "child". I will definitely go back for dresses but I will take my alterations business elsewhere

Very rude at my recent visit last week. Also I had a dress for my daughters prom on hold before…read moreCovid and I was making payments on it and then Covid hit and I asked for my money back because they canceled prom and they refused to so I lost my money. I gave them a chance even after that and after this second time we will never return and I have spent hundreds and hundreds of dollars over the past six years there. It's crazy to think that as a business owner you would be absolutely rude to a customer that you have seen every single year that was willing to put money into your store.

I admit, I did not make an appointment but that still shouldn't be the reason for being shunned at…read morethis public emporium. My fiance and I went to Skeffington's to check out what they had in the way of tuxes and to get a pricelist. There were three attendants with one helping a party, so two were available. We stood there looking at their mannequins for 10 minutes with no one asking if we needed help. The last straw was when a man walked in and was immediately asked if he needed help. I took a couple of brochures to indicate that I was in need of some assistance, but nothing. It's not like we were at Best Buy or Target and I can walk in and find my purchase and leave, we were looking at tuxes, there wasn't a thing in the store that you could purchase without some sort of assistance. Needless to say, we left the store in mind that we would not patrionize any location regardless of the talent they other locations may have. We went to Men's Wearhouse and were greeted immediately upon entering the door and were directed to the right section. We were met by a young lady who was most helpful, more helpful than I dare say, Skeffington's.

From the owner: Formal wear for special events Invitations…read moreSave the Date cards

Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.

Interesting . My pants( Taper and hem, removal of zippers) were dropped off on july 7 . It is now…read moreSept 9. They never call you and no one seems to know what's going on in that shop . I went in a week after I dropped them off and he said" Oh I haven't reached them yet. " Oh I said very patiently , You said they would be done in a week ."No word for another week , went in as usual and met with a cat and mouse game . I'm patient and I wasn't demanding like it seemed everyone else needed a prom dress etc . Totally unprofessional .Like Everyone of us is a paying customer and we all have a number 1,2,3 . Address us accordingly in order .But last week I went in and asked for my jeans ,they couldn't find them , Said they were under a pile of forgotten clothes ( Maybe that's why it's sept) . And said maybe I just should spank him in front of customers .!!!For 1)unprofessional , 2) never again and word of mouth is a mFR , and 3 ) flirting with a customer in front of other clients , and 4 ) Don't work with a project which is clearly out of your scope of practice . Do wedding dresses only . I rate negative 500.