I had a wonderful experience shopping for a Mother of the Groom dress at Queen's Lace. I cannot say…read moreenough positive things about this boutique and its amazing staff. Their selection of elegant dresses is outstanding, with so many beautiful options that it was easy to find the perfect dress for such a special occasion. What truly sets this boutique apart is the staff. They were warm, welcoming, and incredibly helpful throughout the entire process. They made the experience feel less like shopping and more like a fun and memorable day out. If you are looking for exceptional service and a stunning dress selection, I highly recommend Queen's Lace!

Absolutely rude, insanely rude!!! I can't believe they're still in business. Their dresses are very…read moreold and most of them are very worn down. There might be 40 dresses at most when looking through your sizes. The dresses were expensive and lots of them gave a "trashbag" look. The lady "Barbra" that helped us used the phrase "well now i'm waiting for ur opinion" in a snobby tone, because I had told her before what I had and hadn't liked. This was very upsetting and made everyone in our group feel very insecure. If you've made it this far... go to Carrie Karibo. We were also rushed through the appointment and were only able to try on 8 dresses during the appointment. We went over to carrie karribo and we tried on over 20 dresses.

The selection was really amazing! The customer service and then completed a last minute zipper…read morerepair for my daughter HOCO dress.

From the owner: At Bella, we specialize in black tie event wear, Wedding, formal occasion dresses and more!…read moreWe have all your needs for Prom, Homecoming, Quinceanera, Brides and their Bridesmaids and more! We also offer some alterations in-house!

What a great team of alteration experts!…read more Two dresses were altered to perfection. We will definitely be back.

I found St. Clare's through a Google search for wedding dress alterations. I had waited a tad bit…read moretoo long so most places were booked out. However they took me in and got me scheduled super fast. Each lady I worked with was so kind and helpful. They made sure I was comfortable and happy, no matter what. They were very patient with me too, at first I was a little nervous about my wedding dress because I didn't know what to expect but they exceeded my expectations! I also took my bridesmaid dress to them and they helped me out so much and made sure it fit. Overall, wonderful service, amazing workers, and a very neat and tidy shop! I will definitely be a returning customer!

My consultant was absolutely amazing and I picked a beautiful dress that I absolutely fell in love…read morewith (first photo). 6 months later I go to get my dress and I told them the color wasn't right. I swore I picked an ivory underline but they kept telling me I didn't. I asked to see the notes and the guy up front was extremely rude. He insisted that they don't keep notes since I paid for my dress in full the day I picked it. I am so disappointed with the dress I picked up (second photo). I have been absolutely crushed over it. I feel like I got the cheap version of what I wanted.

Had the best experience ! My daughter knows what she wants and was very nervous about finding her…read morewedding dress , but Tia was amazing !!! Highly recommend !!!!

At first find it frustrating that people on here say they tried to rush them into a sale is that…read morenot what a business is supposed to do they're there to make money not to allow you to play dress up unfortunately in the formal wear industry people tend to want to go and play and that's just not what businesses are for. Now for my experience. I'm a plus size person well into the plus size range the selection was limited but the dresses were quality I'm not disappointed in the trip I found a dress my first visit to Kosovo I'm not disappointed in the trip I found a dress my first visit I was expecting the same on my second trip but I also was looking for more of a specific type of dress as well they did not have it I found one that was two signs and smaller than what I needed and they couldn't order it in my size it was unfortunate and disappointing but the staff was still kind and the selection was still wonderful it's not the stores fault I can't fit the gown all together I think my experience was great and I would continue to go there to look for girls for my upcoming events as I love to dress up but I do buy I'm not just playing

Absolutely Unacceptable Experience with the Owner…read more We visited Kotsovos to find a prom dress for my autistic daughter. Before we even started, we clearly communicated to staff that she cannot be touched and requires a patient, respectful approach while shopping -- especially because she is very particular about textures and styles. The sales associate we worked with was understanding and kind, which we appreciated. Unfortunately, the experience was ruined when the owner of the store barged into the fitting area, grabbed my daughter's arm while she was half-undressed, and completely disregarded our very clear boundaries. My daughter, overwhelmed, tried to shut the door for privacy, and the owner actually tried to grab the door from her and then proceeded to argue with me, calling my daughter rude. Touching an autistic child without permission is not only inappropriate -- it's harmful. Doing so while the child is in a state of undress is inexcusable. Instead of speaking to the parent (me), she escalated the situation with my daughter, who was already vulnerable and overstimulated. This was one of the most unprofessional and upsetting retail experiences we've ever had. I do not recommend this store to anyone -- especially families with neurodivergent children.

This place is a hidden gem. Loads of prom dresses to choose from and very well organized. Staff was…read morevery helpful finding dresses for my daughter that was her style. So happy we found this place. I would just recommend if you're getting your daughters formal dress there, take it somewhere else for alterations. The lady the recommend that comes in for alterations was very rude and condescending to my 18-year-old daughter who was paying for everything by herself. No one told us ahead of time that she only took cash and she basically said that she does not deal with children. I have a very responsible and independent 18-year-old daughter at home and she would not deal with because she was there for a prom dress alteration. She kept referring to her as a "child". I will definitely go back for dresses but I will take my alterations business elsewhere

Very rude at my recent visit last week. Also I had a dress for my daughters prom on hold before…read moreCovid and I was making payments on it and then Covid hit and I asked for my money back because they canceled prom and they refused to so I lost my money. I gave them a chance even after that and after this second time we will never return and I have spent hundreds and hundreds of dollars over the past six years there. It's crazy to think that as a business owner you would be absolutely rude to a customer that you have seen every single year that was willing to put money into your store.

I admit, I did not make an appointment but that still shouldn't be the reason for being shunned at…read morethis public emporium. My fiance and I went to Skeffington's to check out what they had in the way of tuxes and to get a pricelist. There were three attendants with one helping a party, so two were available. We stood there looking at their mannequins for 10 minutes with no one asking if we needed help. The last straw was when a man walked in and was immediately asked if he needed help. I took a couple of brochures to indicate that I was in need of some assistance, but nothing. It's not like we were at Best Buy or Target and I can walk in and find my purchase and leave, we were looking at tuxes, there wasn't a thing in the store that you could purchase without some sort of assistance. Needless to say, we left the store in mind that we would not patrionize any location regardless of the talent they other locations may have. We went to Men's Wearhouse and were greeted immediately upon entering the door and were directed to the right section. We were met by a young lady who was most helpful, more helpful than I dare say, Skeffington's.

From the owner: Formal wear for special events Invitations…read moreSave the Date cards

Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.

Interesting . My pants( Taper and hem, removal of zippers) were dropped off on july 7 . It is now…read moreSept 9. They never call you and no one seems to know what's going on in that shop . I went in a week after I dropped them off and he said" Oh I haven't reached them yet. " Oh I said very patiently , You said they would be done in a week ."No word for another week , went in as usual and met with a cat and mouse game . I'm patient and I wasn't demanding like it seemed everyone else needed a prom dress etc . Totally unprofessional .Like Everyone of us is a paying customer and we all have a number 1,2,3 . Address us accordingly in order .But last week I went in and asked for my jeans ,they couldn't find them , Said they were under a pile of forgotten clothes ( Maybe that's why it's sept) . And said maybe I just should spank him in front of customers .!!!For 1)unprofessional , 2) never again and word of mouth is a mFR , and 3 ) flirting with a customer in front of other clients , and 4 ) Don't work with a project which is clearly out of your scope of practice . Do wedding dresses only . I rate negative 500.