We went to the Memphis, TN store. Miles was so helpful. He went above and beyond to help get my son a suit that was in our price range. Would definitely recommend a trip to this store if you need a suit! read more

Walked in received amazing service and a remarkable deal on two suits for my son. Tammy was marvelous with helping my son pick out his suits. I am pleased with my purchases. He is going to look handsome on graduation. Thanks Tammy and Men's Warehouse! read more

Men's Wearhouse - Formal Wear Near Me - Memphis, Tennessee

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This men's wearhouse has a decent selection of inventory. I found the store to be clean and neatly organized. However, it has some customer service issues. I went there looking for a shirt for my husband. As I walked in, I was greeted and asked if I needed assistance. I told the lady yes, and she said she would be right with me after she was finished with her customer. Well I looked around the store and I waited and she completely ignored what she said to me and walked outside to take a cigarette break. I mean, she didn't even come back to see if i needed assistance when she returned. I ended up asking another employee for assistance. I just thought it was rude and unprofessional of her. On a different note, the employee who did help me was friendly and helpful and I found what I was looking for. All in all this location needs to work on their customer service skills. read more

Men's Wearhouse - Store front - Formal Wear Near Me - Memphis, Tennessee

My fiancé and I can't say enough great things about the staff at Men's Wearhouse at Ridgeway Loop! We are getting married in September and we wanted to pick out the style for the groom & his party. We were promptly greeted with warm smiles when we walked in. We admittedly weren't 100% sure what the process was and Ms. Gabby walked us through the whole thing step by step. She was so helpful! Although there were other people in the store, she kept her focus on us and made us feel very welcome. At one time, all 3 employees were giving their opinion on black or brown shoes. Thank you ladies for such remarkable customer service! We look forward to spreading the word & sending our friends to see you guys! Stacey & Derick read more

My review is more for the national chain. I did go into this store, and the staff there was very knowledgeable and helpful, but didn't have exactly what I was looking for. I then went home and ordered one from their website. It shipped really quickly and arrived within 3 days. Also, I noticed that the price in the jacket went down the day after I ordered it. I contacted them, and they refunded me the difference! I am extremely happy with Men's Warehouse and their customer service. Excellent coat and great customer service! read more

I felt a good vibe when I walked in. Going to a funeral not in the best mood. Betty and Greta were very patient with me as I need help with everything. They showed me many options so I will look my best. I had an idea of what I wanted it was out of stock. I have trusted them for many years whenever I need to get fresh. I was The first customer since opening back up. First class service. Very comppletey satisfied customer. I'll be back read more

First time at this location and it was great. In and out quickly and the young lady,Tammy was very considerate of my back. She was kind enough to pull a chair for me to sit during checkout. Will recommend this location if they continue to have employees like this. read more

I came here on a last minute whim to shop for a last minute tux for my brother's prom. The service was great but selection was small. There were only like four different suits to choose from. Lucky for us, we made one of them work. They charged a rush fee, which is understandable but the price for a rental tux here came close to three hundred dollars. I mean desperate times call for desperate measures but hey, it is what it is. I wish I had more time to shop around and look and compare prices else where but we were in a last minute jam. The service was nice, the lady even offered us a discount which helped a little. It was the thought that really counted. She was nice enough to dig up a coupon for us! I am writing this review strictly on experience and prior to picking up his tux. I'm sure everything will look great. The whole experience was overall great, it was nice to be apart of a special day. I will say that guys have it much easier than us girls lol, I'm pretty sure I went to several stores before finding a dress. This here was a one stop shop! If you're looking to rent a tux last minute, I would recommend this place! read more

Poplar near Ridgeway location. I hope the employee that helped us works off commission, but they don't act like it. My fiancé and I went in to rent or buy for our wedding. Everything seemed okay at first, except there were five employees at the door that just kind of stared when we walked in. A young blonde woman ended up helping us. She seemed nice enough at first, but after I asked the first very reasonable question she responded like I was an idiot, and shouldn't have asked that question (about the different fits). From there, everything we asked she rolled her eyes and huffed. Even when we wanted to see the options for a vest. I eventually just sort of stopped asking questions or even looking at the vests. She had such an attitude and didn't give us any options that I already decided to leave. I think this place only stays in business because it's one of the only options. It was terrible though... I'm an easy going person and don't tend to complain, but this woman immediately lost my business just for her attitude. The selection was poor as well, but like I said we are easy going and would've likely just rolled with it. We left and went to American Tuxedo and got everything we wanted and the best service ever. To Men's Warehouse and that employee: We have 12 men who needed suits and will likely buy them. We're pretty happy to be giving that to people who deserve it. We did like the shoes. read more

I'm basing this on customer service. When we walked in, there was a lady at the front asking us if we needed help but it was as if she's annoyed, her clothes were wrinkled and she looked like she had just rolled out of bed. Very passive as she barked orders. RUDE and the suit looked cheap. Also she kept putting the pen in her mouth that she wanted us to sign with. Ugh I hate this place. I'm giving them two instead of one because obviously I'm observing all this as the bf is dealing with her. But for $230 tux rental she needs to be more professional. read more

If you must go to men's wearhouse, I would NOT suggest this one. The associates I had to work with were very unprofessional. I felt like I was walking into their house the way their demeanor was when I walked in. It's no wonder though because the "assistant manager" seems to allow this as she was even worse. Even friends that went there experienced the same thing. I've been to men's wearhouse stores 100 times better than this one. read more

After I made my tux rentals here for my wedding, I vowed I would never come here again. This was confirmed when I returned to get my free suit after the wedding (part of the deal with the rental). One person in the store helped me while the others sat at tables watching the news. The one person who did help me was rude, impolite, unprofessional, and VERY belittling. I would NEVER refer anyone to this store or any other branch. Find somewhere else to rent/buy a suit or tux. You'll be saving yourself a lot of grief. read more

Hello my name is Marico Pierce. Recently I rented a tux from another location in Jackson MS. I arrived to Memphis and discovered that I was missing socks and suspenders. I came to this location where I met the assistant manager Natasha Miller. Let me tell you that she was the nicest and most professional person I have ever met. She went out her way to make sure that I got my items. She went threw returned rentels and went to the back office to find me suspenders and socks. She really is a 5 star manager. THANKS A LOT MS. MILLER!! read more

First of all measurement was wrong. The actual size that I was looking for was 15-32 for dress up shirt but salesman said he will measure and it was 17-34.(that I knew it wrong) He said we can not try the shirt because he doesn't know how to fold it back.he said that he was not trained for that and manager will be mad. Worst experience I had in shopping maybe! We just left the store It was maybe 5th store I was get into that day. Everywhere else size was 15-32 and no store told me that I can not try the shirt before buying it. Unbelievable that such a store exist. read more

I had visited this location last week when I forgot a tie on my most recent business trip. I gave it 5 stars which I wish I could take back. The reason is that the 2 ties I purchased looked small. I even told the associate such and she brushed it off saying they are normal ties. The are not. I feel like a complete moron because I knew what ties are supposed to look like but I took her word for it. Never again Men's Warehouse. read more

My mother's funeral was two days before we went in. The staff were excellent and got me a great suit. Notice how old the bad reviews are. This is a great store. read more

I cannot get anyone to call me back at any of the stores and we must have our Tuxedo by this Tuesday. Of course, we pre-paid and will probably lose all of our money. I don't know what is happening and we need enough time for alterations. I am very upset. read more

As others have noted, the customer service here is AWFUL. I had the unfortunate experience of interacting with three extremely rude, classless and downright awful "ladies" who seemed to mistake laughing, gossiping and rushing their customers out the door for working. These reps were the sort of people the Wayans brothers would parody in one of their absurd films. Please refrain from giving your hard-earned money to this location as the "service" does not warrant your business. read more

The quality of the suits are reasonable and above average . The professionalism is lacking sometimes but I will go back because I think the staff will mature read more

After reading the horrible ratings at this place, I feel better knowing that my horrible experience was just par for the course. I wish I'd read these before going in!!! My fiance and I went in Saturday to rent tuxes for our upcoming wedding. The lady that "helped" us (Dawn) might have given us the worst customer service I have ever received. Not only was she extremely rude, but she laughed at my fiance when he told her his waist size and said, "no way" and asked him to get up to measure him. I pulled the manager aside and told her very nicely about our experience and she said, "oh I'm sorry, I'll give you $20 off." (I'm sorry, but, TWENTY DOLLARS OFF of a $600 order.....????). I told her not to worry about it. We need the suits, they had exactly what we were looking for, so we placed an order with them, but I am hoping that I find somewhere else this week that can take better care of us. I hope to never have to walk in those doors again. read more