Very disappointed in Meola's. Went a couple weeks ago. All the tables in the seating area were sticky and nasty. There were kids literally banging on the piano the entire time, I couldn't even have a conversation with my friend. Also, service was so slow. It took so long for my friends sundae to be made, mine was like soup by the time hers came. :-( read more

People are seriously sleeping on this place! Great Ice Cream, they have great meal deals! Also can I add the cutest seating area to the side! So cute! Nice staff :) read more

Always love coming here. Greta people working and great place to enjoy good ice cream. read more

Meola's Wayside Ice Cream - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

Great ice cream with unique flavors, service is friendly and welcoming, unique and cute atmosphere, just a joyful place to be at with friends or family. read more

Wife have a craving on a raining day. Yep I'm just a driver , so I drove my wife and kids around to find a ice cream shop that's open. Came across Meola. Check on the review before buying , didn't want to get something too crazy seeing people complaining about how expensive it is, so my two kid one got a chocolate ice cream the other one got a strawberry, they were good but not super but you can tell it's different from the store bought. I decided to try something different ,oh wow let me tell you about the special fudge with fried pastry ice cream they were super good, will be coming back read more

Pleasant place to stop for some ice cream. Plenty of parking and seating. Lots of flavors to choose from. Cash only, but there's an ATM on site. read more

Meola's Wayside Ice Cream - the front of the building - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

Best ice cream around! The ice cream is rich and the soft serve is so flavorful. I had the strawberry shortcake sundae which uses soft serve and it was amazing. Worth a try if you love strawberry shortcake flavoring. As you dive closer to the bottom--you hit the cake goodness. Cheers! read more

Meola's Wayside Ice Cream - Try the Strawberry short cake. Soft serve, with strawberries and heaven! - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

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I don't live too close to Meola's but when I'm in the area, this is the place to go. They have a really fun assortment of ice cream flavors. This past time I got the Boston Blackout. It consisted of chocolate ice cream, chocolate chips and really, really soft brownie. SO GOOD. They have a separate building about 15 feet away from where you order your ice cream that looks like a garage but actually has benches and a few swinging benches. It's a nice place to eat your ice cream to get out of the sun on scorching hot days. read more

Meola's Wayside Ice Cream - Boston Blackout - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

We will not be returning to Meola's or recommending them to any of our personal or professional friends. Our son is on the autism spectrum and completely nonverbal. He has hypersensitivity to certain foods. We had frequented as a family for ice cream and our son would get a brownie, since he will not tolerate ice cream. On tonight's trip, the cashier asked his manager who declined to ring in a brownie on its own. I feel accommodations should be made when there is a child who wants to be included. We go out for ice cream because we have a daughter who loves ice cream, but our son is also a part of this family, and should not be excluded due to the limitations of his disability. There was a time when customer service meant something. When I worked in the retail and service industry throughout high school and college, there was never a time that we let a customer leave unhappy over an issue that cost the company less than $10. The end result is losing a customer and referrals. read more

Meola's Wayside Ice Cream - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

Hello, it's 2024... get rid of the decrepit ATM machine and start accepting credit, debit, apple pay, and g pay. You are the last ice cream stand left that insists on cash or charging FOLKS $5.00 to use the ATM. I've left five times in the last three years because I forget and get there and have no cash. I don't know how many nights you have ruined for us with your cash only BS. Do you like less business is that it? Get with the times or get out. read more

Plentiful scoops of ice cream but too sweet for me. Very long lines. While the service is friendly, it's a longer wait at the window. I understand staff are kids, but they need to multitask instead of stopping to talk to each other. Prices are high. I don't come here often as a result. read more

Expensive. The prices are higher than all of the local ice cream stands/farms and portions are much smaller. I love the variety of flavors and the signs that actually tell you what's in each kind but it's not worth it. And it's cash only. The last couple of times I went I was disappointed by the size of the cones, I think they use smaller scoops than other places. read more

When I lived in Sterling, I'd always stop here for ice cream! Recently I went again, and just realized how much I missed this family owned home made ice cream shop. Ice cream is fresh, super creamy! They have a large variety of flavors, from anything from simple vanilla to rocky road. They also made special sundae ice creams. It was unfortunate that the time my cousins and I went there, they ran out of the blue dinosaur ice cream sundae we wanted to try! They also have a super cute outdoor seating area with a swing Cons: A little on the pricey side and they only take cash but have an atm right outside! Summary: Family run ice cream place worth trying in the metrowest area read more

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Customer service here is a 0. Wasted 21$ here and definitely learned my lesson. Girl messed up the icecream and I pointed it out stating I never ordered specific items she aknowledged she messed up but was like "I can't take it back so......" basically telling me I'm gunna have to accept it. Then i specified for another icecream that I wanted fudge but only want a tiny bit and I got more fudge than I did icecream . Both ice creams were a melting mess as I went to pay but again was faced with "‍ nothing I can do" so I have two melted ice creams that couldn't be eaten and wrong toppings lmao but they can't fix it. Even tried to call and was told same thing. Will never be back that's for sure read more

Way too expensive. Take cash only. Overrated. Cost me $14 for a brownie sundae and chocolate shake. Sorry. Not worth the price. read more

Ice cream was great. Ranks with the best ever! Had the Apple Crisp and it even had pieces of apple in it. read more

Best peach ice cream I've ever had. Lovely seating area, lots of parking, friendly and helpful staff, closes late enough to go after dinner (even during Corona times). read more

Meola's Wayside Ice Cream - Peach Ice cream: 9/10 - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

Little pricey but they're open late and (under normal circumstances) have a nice outdoor place to sit with live music. Still been able to enjoy ice cream in the car in the parking lot though! read more

The owner was a complete jerk, and used the customer eating area as his personal dinner space while expecting all his customers to be quiet so he could enjoy his meal. My daughter & I were there eating ice cream. There are several old and untuned pianos against the back wall. There are no signs that say "do not touch" or "do not play the piano", they are open and I've seen other kids playing them in the past. The one they use for musical performances was up front, covered and clearly not for use. Anyway, my daughter was playing one of the pianos in the back pretending she was up on stage giving a performance and then bowing as I clapped. The owner was up front swinging in the wooden swing. Then his son arrived with a pizza. The owner turned around to us and said in nastiest tone, "Hey, no more piano, I'm gonna be eating my supper" (Basically telling us to shut up so he could enjoy his dinner) My daughter thought she was in trouble the way he spoke so rudely. I literally just looked at him and didn't respond. He said, "OK?!! No more piano, you got it?" (even more loudly and rudely) and then plopped himself down in one of the tables and started eating his pizza like it was his personal dining room. I certainly understand it's his property, and it was a nice night so, great, he's enjoying the space. But to expect those customers who are there also enjoying their night to just stop and be quiet for him is ridiculous. I won't be back. And honestly, I had a few choice words I wanted to say, but refrained for the sake of my sweet little girl who was already upset thinking she got yelled at. (In fact, she kept talking about the mean man who told her no more piano because he was eating supper the rest of the night) TERRIBLE CUSTOMER SERVICE read more

Meola's Wayside Ice Cream - The owner basically telling us to shut up and be quiet so he could enjoy his dinner. - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

Parking- good Ambience-outside window, signs take you off guard, large Ice cream- only soft serve-no flavor Kids- had sponge bob popsicles Service-good Price-good Need to try ice cream next time Focused foodie read more

The portions are HUGE, I recommend ordering ice cream and then eating with the fried dough!

Awesome place, awesome people, amazing seating with a paino, a swinging bench, and I adore there cute cow mascot, the one and only bad thing here is the tables are always sticky but it's an ice cream place what can ya really do? finally can't forget about all the amazing flavors to choose from it's almost overwhelming read more

Wrong order, was assured it was the right order and got home to determine it is in fact the wrong order.

Supposed to be open to 8. Showed up 7:53 and closed. Was a nice day out and I was looking forward to ice cream Bummer read more

I'm an ice cream enthusiast, so I may be grading on a curve... Nevertheless I'm a fan of Meola's. They have a good range of flavors, my favorite being butter pecan. Serving sizes are good; if you are taking kids ask them to split a medium in two bowls otherwise they'll not finish. New seating area is a nice break from the sun. As per other reviews- service can be poor. Most of the employees are high schoolers and tend to be lacking in speed and attentiveness. Considering your other option is Dairy Queen (ick) up the street, I'll take slack-jawed teens serving tasty ice cream over dead-eyed zombies and Dilly Bars any day. read more

Nice place, good flavors, prices are ok. Very good with different things that they have, more than just ice cream!

All I can say- WOW!!!!!!! Huge portions and loved the taste!!! Hope you can bring your location to California! read more

Meola's Wayside Ice Cream - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

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OMG, I am so happy we don't come this way that often. The small size cups were huge and tasted great. The sign said the line moves fast but that wasn't an issue as there was no line at three in the afternoon. If you're in the area, stop and give em a try. You will not leave unhappy. read more

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So so for local ice cream. The patio area is fun, but that's about it. The ice cream is overpriced and not that good in comparison to other local ice cream spots. Watched the owner or manager train employees for the new season while waiting one day, what a jerk!! He was extremely rude to the employees and yelling orders and rules. Haven't been back since. read more

I am a longtime lover of Meola's ice cream, and had been praising it to family visitors from Virginia. After a family gathering fir the evening meal, I took them to Polar Park and the new Bob Cousy statue. Next stop was Meola's, but when we drove up at 9:30 it was clear that they had closed for the night. When I walked to the back of the ice cream stand I ran into the owner. After hearing my plight, Mr. Meola asked what flavors my guests wanted, and then had the kids who were closing shop prepare cones in our desired flavors for us. ( My favorite remains Maine Black Bear.). I really appreciate his putting the customers first, and I remain a loyal lover of their ice cream. read more

One of the best new england ice cream stands Huge portions - if u dont want to give you kid diabetes, please please order the smallest size. And ask other customers what size they have, the last thing u wanna do is ruin the experience if youre one of those who has to finish their plate Flavor was among the best of all the new england ice cream stands, which sad to say arent that good as a whole.... We've tried a bunch of the famous ones in different parts of massachusetts, cape cod, newport RI - not impressed and weird that many have exactly the same flavor selection. Sorry east coasters, but none of these places comes close to a Mitchells or Bi-rite in san francisco read more

What a fun selection of ice creams! Green Monstah, Maine Black Bear, German Chocolate Cake, Gram Meola.....I can say that all we have tried have been really good. Chock full of mix ins and creamy. I do not know what the complaints are about. A medium which is, I think, $4.55 (2 scoops) is almost a PINT of ice cream. Comparable with other ice cream stands. Kid there was live piano music the night we were there. Talk about wholesome family fun! It is clear why they won vest of Worcester. read more

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The ice cream is good and I've been coming here for years but....it's crazy that they only take cash. Also, last night I went here and the owner was sitting behind the door to the "kitchen" area with his arm hanging out, and just seemed to micromanaging his employees/watching female customers walk up to the counter. Very creepy and weird and I'm not sure why he would think it's ok or a good look. Maybe don't do that dude. read more

I finally stopped in this place to grab my craving of strawberry shortcake sundae and I'm not sure if the worker (she) was being lazy or me ordering the wrong thing or it just comes like that? (Then, that would be overpriced). The ice cream didn't come with strawberries at all, just plain vanilla with a mess of whipped cream. So I asked for it and told her I don't mind the extra charge because she told me it would be something, I could hardly understand what she says. It makes me wonder ... not gonna go there. Throughout the process I was being patient and nice about it. End up leaving her tips anyway because I'm just that genuine person! Maybe I'll come back to give it another try. Hopefully it'll be much better read more

Meola's Wayside Ice Cream - a hand holding a cup of ice cream with a cherry on top - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

This place is a gem in the heart of West Boylston! Meola's serves over 40 different flavors of ice creams: hard, soft serve, and yogurt, in an eclectic, fun environment. They have creative flavors and sundaes, advertised on the walls with hand-drawn signs and doodles. The seating area is an eclectic mix of picnic tables, cushy old chairs, booths, and even a porch swing. I highly recommend the warm strawberry rhubarb sundae, it's to die for! Like eating a warm strawberry rhubarb pie ala mode. read more

Meola's Wayside Ice Cream - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

a landmark of west boylston. Ice cream galore. Always good. Plenty of free parking. Wide open space. On West Boylston street.Rte 12. read more

Will not be back... First and last time. I waited in the car, had I known what was ordered vs what was received, I would have refused it... This is what my daughter came back to the car with, with her father, mind you it's only 70 degrees out. Way overpriced too. Should've just went to Gibby's read more

Meola's Wayside Ice Cream - Thought we ordered ice cream but got soup instead - Ice Cream & Frozen Yogurt Near Me - West Boylston, Massachusetts

We were so excited to have an ice cream stand in Holden! After ordering and receiving our ice cream, we were told the stand is cash only. The only signage stating cash only is a 3x3 square behind two screens; we had no way of knowing before it was pointed out. ATM fee is $3.25. I called the contact number listed to let them know the Holden store is missing signs, and was immediately told by a West Boylston manager to "Hurry it up, there is a long line". When I said I had a complaint, he stated "there is plenty of other business" and would not give me his name, nor a contact number or address for higher management. Overall, the service we received from both stores was poor and disrespectful. The coffee ice cream was not bad, but a bit bland. The waffle cone was bland as well. The Boston blackout ice cream was "nothing special". We are sad to say we will not be returning. read more

In a world of gelato, antelope flavored sorbet, and eggs and bacon ice cream, there is some relief from the pretense of fancified ice cream that is found at Meola's. The days of Meola making their own ice cream is over. That is a minus. However the ice cream BASE is made following Meola's recipe, they then add the flavors and other goodies to the ice cream themselves. So it is a half/half situation. But you can't go to your local yokel grocery store and buy this ice cream. There has to be at least 40 flavors of ice cream, if not more. Their idea of a "small" must have been sized by Tedi Bruschi because a small is HUGE. Come very hungry if you going large. They also serve hot dogs if you're feeling guilty. There is a sitting area in the old shipping/receiving bays across the parking lot. They have picnic tables, been painted, lighting, and on at least the Saturday night I was there two people playing live music. It was a happy place, fully of happy families enjoying great ice cream on a warm summer night. This was been a right of passage for years. There is something special about Meola's, and when I travel 2,700 miles across the country, if it is the summer months, a visit is on my must do list. Oh - CASH ONLY! read more

This is how I see it from a father of a young 7yr old. 1. No child size cone's or cups 2. service is slow, but steady 3. nice touch on seating area 4. dont think a small size ice cream should cost $4.55 w/tax. probably will not come back with family, wayside to much ! 5. appears to be only game in-town, gouging the customers on price & a fee service ATM.(cash only) read more