Love every person that works there!! They are helpful and knowledgeable…read more Purchased a tv and they were so good about answering questions.

you you can tell Jordon who was on register today it's not about being fast as he said he likes to…read morebe but to respect the customer s purchases like he was going to eat the products I'm lucky enough that my fruit wasn't all smashed when I boxed it up. and the fruit was on the bottom of the cart!!! His customer service hasn't improved at all. I will male sure I DO NOT go in his line again even if I have to wait for a decent cashier Absolutely the most untrained cashier and his helper wasn't much better. Talking about when he gets out of there. Pis Poor !!!!

The Costco in Traverse City is quite lovely. It is not super overcrowded like many others are and…read moreeveryone is so friendly and helpful. Our shopping experience went very smoothly. It was easy to find items - the store layout made it easy to navigate - and the checkout process was quick. They had samples throughout the store, which were fun to try and even helped us purchase some items. I like that they also sell liquor at the Costco which truly made it a one-stop shop. The prices on the liquor and food items are also unbeatable. I highly recommend that if you're flying into TVC, you take a pit stop at Costco so you have all the food and drinks you need for your stay. The Costco is located right next to the airport, making the whole experience super convenient. We were even hungry after the flight so we ate at the Costco food court after shopping.

I have been to a lot of Costco's this one is hit or miss. I have been here several times and the…read moreservice is not great. We went over the weekend and we scanned our card to get in (like you have to do now getting in to every Costco). Scanning our card to get in was no big deal, but the guy watching the scanners was rude and stopped my boyfriend (who was walking behind my mom and myself) and questioned him about his entry and if he had scanned a card to get in when he was literally in our group of three walking in and we had already scanned our card. The selection of items is pretty good. I great place to get chicken at a good cost. The checkout clerks are hit or miss on whether they are friendly. We come here because it is the only Costco in the area. But, there are better Costco locations.

**Shorted me $3 and were weird and rude about it**…read more Went in. Started shopping. I was told immediately if I grab anything from the front I can't go through the rest of the store with it. I thought, sure maybe people steal $1 eyelashes. I set them up front. Nice music and all female employees. Love that. Found some things. Prices were better last time I was there a few months ago. Suddenly have to poop. Ask a nice young lady if they have a bathroom. She tells me no. Made my way back to the register. Decide not to get the dumb small stuff like the eyelashes because I'd grabbed the larger items and it was an impulse purchase. Their loss. The cashier is new and I understand that. Make light jokes but let her know I think I've been shorted. She uses two calculators. She assures me that I'm wrong. She says 'phew yeah I don't want to get in trouble' which made me worry for her. What do I know I'm dyslexic and have dyscalculia? I thought. I get back to my car. $63.85 total. $50 paid by card. $20 in cash. I received $3.85. I call a trusted friend. Double check. Darn, I have to go back in and I'm gonna poop my pants. I'm thinking I'm owed $10 because that's how my brain works. I'm confused by my calculator saying I should've received $6.15. But I go in and say 'hey I'm sorry but I did get shorted like $10'. Cashier calls for help through a window behind her register. The owner or head honcho comes around from the back. An elderly woman with 80s hair. She seems annoyed. Sighs deeply. 'You'll have to wait until Monday.' I show trepidation. 'Or' -she gives a laundry list of body language indicating she does not want to- 'I can take apart the register right now and you wait ten minutes.' I have to poop. I'm supposed to have cash for laundry today. I tell her that. But also explain it's only a few bucks. She doesn't want to budge. She must be thinking I stole $3 and want to steal more things in their employee bathroom? I'm not sure. She says Monday she can give me back the money. I go to my car. Take a deep breath. Then I head back in. Decide to return everything that was returnable. I wasn't told it wouldn't be immediate. So hopefully I don't have to wait until Monday to see my card transaction returned. Then I tell her if it isn't rectified in her old cash register now, it might mess up her accounting for Monday. That there could be other small mistakes before then. In my experience as a business owner. She "takes apart the register". It takes 5 minutes. She hands me $6.10. Which is still wrong. But let me get out of here to rush home to poop. Get the evil eye from an employee. I say thank you. Moral of the story. Their method of preventing theft loses them money and customers. They are willing to sacrifice good customer service to prevent theft. 2 out of 3 employees I saw were friendly. I'd made enemies with the 80s hair lady and her tall confidant over a mistake their new cashier made that was a $3 difference. Could've just checked my receipt. Corrected the issue without making me feel like I'm some thief ruining their time. Won't be coming back after that nerve-racking experience and will tell anyone who listens how weird that was.

Wonderful staff, great prices! I'm always get a great deal at Rowland's They have everything you…read moreneed.

Friendly and helpful. They carry the locally made lures we were looking for so we stocked up…read more Will deffinately be back for more pig and pan pounders.

From the owner: Gordon's Bait not only have the best live bait, we also wholesale to other stores. Also available…read morePONTOON rentals we deliver and can choose many diffren places to enjoy our beautiful river..

A parent must grab a sample for you even if your 13-16 and the ran out of hot dogs, it there…read moresamples were good.

I expected a way-too-busy impersonal experience. It was the exact opposite. Staff and the…read morepharmacist went over and above for me. Highly recommend Sams!

Buyer beware! I originally went to Costco for contact lens. Was told they don't take my insurance…read more I went to Sam's Club to get them next. Prior to either one I had just picked up my 6 month script and wasn't sure I had anymore discounts available. I was at Sams and I gave them my insurance to check. They checked and said it would be covered and they took my insurance. I thought I saved $175 but 6 months later I get a bill for exactly $175! Called and they said not their problem pay the bill! What a joke!

I was prompted by SamsClub.com online to pay my membership fee as it was set to expire, so I did…read more Every subsequent visit to Sam's ends in the register prompting me to pay another membership fee of $50.00. This has happened since the end of January, but I've paid already so I go to the membership services and tell the associate (nice dude) what is happening. He takes my card and enters the info and there's no record of my paid membership. I show him the $50.00 deduction from my bank phone app. He says he has to wait for the supervisor who is waiting on another customer to me left. No problem, I say and wait for her. She comes over, in short, I explain that I paid through Samsclub.com and she tells me, "We tell everybody not to pay online as it never gets done". This is not the response from a representative of Sam's Club. A proper response from an EMPLOYEE is to say something like, "No problem, let's get this taken care of". After her stinky response of trying to make this look like it's my fault for paying proactively online, I said, "Well, you didn't tell me that. Maybe Sams Club shouldn't send f ing texts prompting online payment". Now, she takes offence to my use of an f word, not at all pointed at her and refuses to refund my money. She instead turns herself into a victim and uses her walkie to summon the manager because she doesn't like the way I speak. Talk about a power trip. By the time the manager comes around the corner, with no context to what I was there for, he tells me to leave his store. No problem! I'm still out my fifty bucks, but Sams Club is stuck with a lousy representative as a supervisor. Good riddance, Sam's.

This place is amazing. But be warned, know what you're looking for or jyou'll be there all day…read more This place is that big and exciting!!!! They buy many things in bulk and sell a lot of them so they can sell things cheap. Got a pair of Korkers boots for $60 cheaper than what I was going to pay at REI two weeks before Christmas!!!!

I can't believe what happened to my husband and I at this store. We were waiting in line at the…read morecheckout, we got to the cashier and I can't believe what he done because my husband was wearing a Trump hat!!! There was a couple behind us and he told them to go ahead and come around us we had our stuff already on the counter to be checked out and he let them cut in front of us I know it sounds Petty but I thought that's what we all had to wait in line for I believe it was all because my husband was wearing a Trump hat.... I guess I'll spend my tax money elsewhere from now on.....

Expensive junk and smelly. I went in for long johns and they had one pair of old man used ones for…read more$4.00. Good grief. When I said it was too much she said I could go pick some up at family dollar for $10.00. And she said it rude. So we left and went across the street to a warehouse and got them brand new in the package for only $2.00. Skip this store. You can go to the many outlet stores and warehouse stores and get brand-new stuff for cheaper.