Had to make quick copies for a presentation and the staff assisted me with cut and paste process to…read moremake my final presentation a success doing my crunch time. Way to go!

I was looking for a desk chair and I had the pleasure to be helped by John, he pointed out to…read moredifferent chairs and explained to me the different features. His help, amiability and patience helped me so much, I was clueless about all that information. It sounds easy to say I'm going to buy a desk chair but I was looking for the most comfortable and perfect chair since I will be doing back to school for few years. I felt getting a good chair would make my experience more enjoyable. Thank you John for making a difference and helping me get the right chair for me. I even got a discount and they assembled for me, best experience

Fed Ex drop off?? But we cannot take laptop computers. It's really a silly loophole that for smart…read morecustomer service you should fix.

I visited this location for a curbside pickup in early August. It was the only store in Austin with…read morestock of the KN95 masks I wanted. I felt their curbside delivery was a bit slow compared to the order fulfillment acknowledgements. At the same time, it was tax-free back-to-school weekend there was a a steady if slow stream of foot traffic while I waited the 10 minutes or so for my order to be brought out. I got a steal of a deal on the masks, which made it well-worth the wait. I'm not sure what the in-store experience is like, but I am happy enough to try them again.

The staff are friendly and helpful. The cashier even carried my purchase to my vehicle for me.read more

Got some everyday items with my Office Depot rewards. I would say that this store was not too busy…read moreand easy to shop on a very cold night in Austin. They however were out of stock of their great gift card promos.

Customer service in Print Services has really improved. Diana is a gem and went above and beyond to…read morehelp with my orders. I highly recommend taking your print jobs to the location on 5th St in Austin. 5 stars!

I'm here every week utilizing the incredibly convenient services at this location. It was so…read moreawesome to get my TSA pre check done here! Moreover I can't tell you what a time and mileage saver it is that I'm able to ship out USPS AND FEDEX without having to separately drive to those individually waiting in those hellish lines. I almost don't want to share the secret! Special shout out to Dianah who often helps me at the shipping center. She's so lovely and helpful. Thank you!

Lucky me. I have been looking for this printer for my small business and it's been over two months…read morewhere it's never in stock on sale or it is in stock and not on sale. Long story short, I went to the other side of town to get this item and I'm so glad that it was there. The staff was very friendly and very educational on their return policy which I wanted to know. They also educated me on the warranty and I added that to my purchase. This is a late Christmas gift and I'm so happy I have it + I only spent an additional $50 for the protection

Horrible!!!.. customer relations skills nonexistent from the young black male manager…read more He had more authority energy when trying to work out a small issue, than he did I'm here to help energy. Had the nerve to say the words "ITS NOT GOING TO CHANGE" w authority when I was trying to find a way where I can get printed what I wanted printed WITHOUT providing all my personal info including my home address just to get done what I waited 20 minutes in line to get printed. Since I was not willing to provide all of this personal information just to get something copied, he refused me service unless I submit to the personal information in full demand. No basic effective communication skills let alone a "higher up" skills. This location also seems HALF STOCKED, going out of business vibe!

don't send your international packages through fedex. I send an important documents through fedex 1…read moremonth ago it's not delivered yet. called the customer service multiple times not getting any response

Derek was very helpful! Sweet and made sure that everything was going to go smoothly and was very…read morepatient!

I am an older customer, a Best Buy Total Membership customer. I hate to try and deal with Best But…read moreif there are any questions or problems as someone in corporate management has decided that telephones are not necessary to provide service to the customer. I spent some time today in the south Austin hwy 290 store today visiting with "James" regarding a TV. I would bet no one in Corp. knows as much about TV's as this employee, very helpful and courteous. I told him I needed some time to think about the differences and would contact him tomorrow. Somewhere between Austin and Dripping Springs I lost his card and contact info. I wanted to contact him tonight to see what his schedule would be tomorrow. Sounds simple, but not so for the customer. I finally found a number after searching and got an answer machine who transferred me to a female who after a short discussion I found she could not spell TV. All the above is to say I am going to buy a TV, but considering what it takes if there is a problem with product, where in SE Asia do I have to contact for help. Like I said I am going to buy a TV tomorrow, but considering if it will be from BEST BUY. The above rating is for the company/policy and not my visit today.

The worst customer service imaginable. Actually, it's Customer NO Service! Can't speak on line to…read moreanyone that speaks or understands English. And if you get past the AI lunatic to speak to a human, they hang up on you after keeping you on hold for 20 minutes. There is simply no help from anyone. You just get passed from worthless department to worthless department. I will never purchase anything from this POS establishment ever again.

I have a small mail-order business and I've been using Print Graphics the past four years as my…read moresource for t-shirts, hats, coffee mugs and a few other miscellaneous items. They are superb at helping me with artwork, finding the right suppliers and getting my products manufactured quickly.

Very slow. Deliveries, especially, are ALWAYS 1-2 days delayed. The store employees can't help you…read moretrack down your packages either. It's getting so ridiculous that our entire street knows their packages will be delayed every single time. 0/5 stars if possible. 1 job...deliver...can't do it.

Yay! They have little kiosks for your Amazon returns now. No waiting in line. Use the little…read morecomputer screen to scan your QR code and boom...it's prints your return label and you are on your way! Great idea UPS!

This is my go to fedex location, I've been here to use printing services, to ship items, and to buy…read morevarious envelopes boxes and things. This past experience was the exact reason why I come here! Ted (one of the employees) truly went above and beyond in helping me to ship several items, it was a bit chaotic on my end in terms of trying to get everything out. Ted helped to ensure everything was smooth and helped me to get everything done swiftly. Big thanks to the fedex bee cave team, the entire staff is very friendly and great to work with.

Seriously the best service! Monica went above and beyond to help me print some complicated things…read morewhen I was in a bind! Always grateful to have this store nearby for printing and shipping needs!