Fed Ex drop off?? But we cannot take laptop computers. It's really a silly loophole that for smart…read morecustomer service you should fix.

I visited this location for a curbside pickup in early August. It was the only store in Austin with…read morestock of the KN95 masks I wanted. I felt their curbside delivery was a bit slow compared to the order fulfillment acknowledgements. At the same time, it was tax-free back-to-school weekend there was a a steady if slow stream of foot traffic while I waited the 10 minutes or so for my order to be brought out. I got a steal of a deal on the masks, which made it well-worth the wait. I'm not sure what the in-store experience is like, but I am happy enough to try them again.

The staff are friendly and helpful. The cashier even carried my purchase to my vehicle for me.read more

Horrific Experience here just to purchase a set of $7 pens. I decided I needed some new .7mm pens…read moresince I had a lot of writing to do. Needing them so soon, I drove to Office Depot to purchase the pens. I parked, went to place a to-go order at Loro next door. Walked back to Office Depot, purchased my Sharpie Gel pens then returned to my car to find an AGGRESSIVE man waiting at my car, a BOOT on my tire and he Demanded $100 to remove it. I genuinely felt threatened. Despite being a customer of OFFICE DEPOT they demanded the money from me. I can't believe Office Depot partners with A Predatory , Aggresive towing/booting company of this nature. I no longer will support Office Depot and will be emailing corporate about this horrific experience. Completely ruined my weekend all because I went to go buy a set of pens instead of ordering them on Amazon. You can view my receipt I was a customer and this still happened

I'm here every week utilizing the incredibly convenient services at this location. It was so…read moreawesome to get my TSA pre check done here! Moreover I can't tell you what a time and mileage saver it is that I'm able to ship out USPS AND FEDEX without having to separately drive to those individually waiting in those hellish lines. I almost don't want to share the secret! Special shout out to Dianah who often helps me at the shipping center. She's so lovely and helpful. Thank you!

Customer service in Print Services has really improved. Diana is a gem and went above and beyond to…read morehelp with my orders. I highly recommend taking your print jobs to the location on 5th St in Austin. 5 stars!

Horrible!!!.. customer relations skills nonexistent from the young black male manager…read more He had more authority energy when trying to work out a small issue, than he did I'm here to help energy. Had the nerve to say the words "ITS NOT GOING TO CHANGE" w authority when I was trying to find a way where I can get printed what I wanted printed WITHOUT providing all my personal info including my home address just to get done what I waited 20 minutes in line to get printed. Since I was not willing to provide all of this personal information just to get something copied, he refused me service unless I submit to the personal information in full demand. No basic effective communication skills let alone a "higher up" skills. This location also seems HALF STOCKED, going out of business vibe!

Hot garbage!! Stood at checkout for 20 minutes to be told she can't laminate 2 pieces of paper…read morebecause they are closing in a hour . It takes 30 seconds to laminate

The FedEx store in Sunset Valley - Austin, Texas offers excellent customer service - very helpful…read morestaff.

This review is specifically for FedEx delivery. Whoever the regular driver is for our neighborhood…read moredelivers all of the packages for every neighbor to one house. He or she chooses the house at random, and most of the time none of the packages are for the residents at that address. We end up delivering each others' packages. This isn't a one-time occurrence, it's EVERY delivery. FedEx conveniently doesn't provide any means of feedback, nor do they ever ask for a service review. Clearly, this type of behavior for their drivers is acceptable to them. I have stopped ordering from vendors who use FedEx delivery whenever possible. However, this isn't always an option. I report to every vendor who uses FedEx how awful their delivery services are, and hopefully the vendors will stop using them. The value for FedEx service is less than zero. I hope the powers that be somehow get this review and take action. This may just be one rogue driver who isn't being reported. He or she dumps packages and speeds away from our neighborhood so quickly that no one has been able to get a good look at them.

I love my new lenovo computer but the salesman was not very nice to interact with. Very dismissive…read moreright from the start. Never responded to my attempts to discuss my reason for getting the model I wanted. Tried to dissuade me from my choice and sell me add ons. I need a new phone too, but won't go back there because his disinterest left me with a bad feeling.

I bought a computer system and the geeks messed it up. When I brought this to their attention, they…read morecalled me a liar and started asking personal questions. The "geek manager" was not nice at all and made no effort or offer to try and fix the problem they created. They wanted ME to spend more money to fix a problem they created!!!

I have a small mail-order business and I've been using Print Graphics the past four years as my…read moresource for t-shirts, hats, coffee mugs and a few other miscellaneous items. They are superb at helping me with artwork, finding the right suppliers and getting my products manufactured quickly.

Very slow. Deliveries, especially, are ALWAYS 1-2 days delayed. The store employees can't help you…read moretrack down your packages either. It's getting so ridiculous that our entire street knows their packages will be delayed every single time. 0/5 stars if possible. 1 job...deliver...can't do it.

Yay! They have little kiosks for your Amazon returns now. No waiting in line. Use the little…read morecomputer screen to scan your QR code and boom...it's prints your return label and you are on your way! Great idea UPS!