Knowledgeable and friendly staff, and they support the their products after the sale. Do not…read morehesitate to do business with this shop.

I had a vision of building a library for my home. This vision became a reality with the BIG help…read moreof Blake at Smart Buy Office Furniture. I responded to a post on FB Marketplace for high-end ergonomic office chairs. Within minutes I was contacted by Blake who answered multiple questions about the chairs and his business. I am very meticulous about the quality of products I purchase including the services I receive. Let me tell you -- I'm beyond impressed with Smart Buy Office Furniture's high-quality office furniture, budget-friendly pricing and delivery fees! SIMPLY UNBEATABLE!!! I was so impressed I went on to buy a desk from Smart Buy Office Furniture after my office chair purchase. My family and friends are so impressed with my home library setup. Some ask where I bought such high-quality office furniture at a low cost. I tell them -- let me know when you're ready -- I know exactly where and who to recommend! Thank you, Blake and Smart Buy Office Furniture!

I've shopped at tops since mike opened his first location in a giant "airplane hanger" on east 5th…read morestreet. I've watched them through every move and every transformation going back more years than I'm willing to admit. the place was amazing back then, and it's still easily the best resource for used office furniture in central texas. these guys get it all, from paper clips and tape to cubicles and seating. you can find everything you need to outfit an office, and lots of other things that would even be suitable for a retail store or a restaurant. I've even gotten things to furnish my home from here! there's really no telling what you might find at tops at any given time, so i try to make it a habit to stop in early and often. in fact, it feels a lot like going on a treasure hunt. the prices can't be beat and the best stuff goes fast, but everyone there is ready and willing to help you find what you need or to leave you alone and let you browse. there's never any pressure to buy, but they're always right there when you need them (which is exactly the kind of place i feel comfortable frequenting). they're also willing to haggle a little, which always helps me keep a smile on my face !

Have been trying to get in touch with these folks for 2 months now, no luck. I guess they have…read moreclosed the doors on it!

Kiara responded to a question I had and resolved the issue quickly and to my satisfaction.read more

Ordered V3 desk and accessories, all received in good order and timely, including notifications…read morewith order, shipping and delivery status. Realized the monitor arm ordered wouldn't work, reached out to Uplift, and Natalie quickly responded, answered follow-up questions, offered info and options, and helped get the arm return and exchange underway. Genuine hassle-free experience - I didn't have to hound, beg, or break through barriers to get the help and follow-up needed. Many kudos, gold stars and thanks to Natalie for all her help and guidance!

Chris the printing manager was so very helpful!! He helped me print out labels for an anniversary…read moreparty, last year. I was very happy with the results!

I'm here every week utilizing the incredibly convenient services at this location. It was so…read moreawesome to get my TSA pre check done here! Moreover I can't tell you what a time and mileage saver it is that I'm able to ship out USPS AND FEDEX without having to separately drive to those individually waiting in those hellish lines. I almost don't want to share the secret! Special shout out to Dianah who often helps me at the shipping center. She's so lovely and helpful. Thank you!

jamie jamie jamie!! she deserves 10 stars and a management…read moreposition!! had it not been for her i would have left the store empty handed and a bad review. she listened to what i was saying and gave me a straight up answer and offered multiple solutions to my problem. she was able to multi-task (as it seemed she was the only employee working the entire store) by assisting myself and others all at once. that's a rare ability these days! i bought what i needed and left feeling good about the time and money i spent. thank you, jamie! the world needs more people like you!

Horrific Experience here just to purchase a set of $7 pens. I decided I needed some new .7mm pens…read moresince I had a lot of writing to do. Needing them so soon, I drove to Office Depot to purchase the pens. I parked, went to place a to-go order at Loro next door. Walked back to Office Depot, purchased my Sharpie Gel pens then returned to my car to find an AGGRESSIVE man waiting at my car, a BOOT on my tire and he Demanded $100 to remove it. I genuinely felt threatened. Despite being a customer of OFFICE DEPOT they demanded the money from me. I can't believe Office Depot partners with A Predatory , Aggresive towing/booting company of this nature. I no longer will support Office Depot and will be emailing corporate about this horrific experience. Completely ruined my weekend all because I went to go buy a set of pens instead of ordering them on Amazon. You can view my receipt I was a customer and this still happened

Had to make quick copies for a presentation and the staff assisted me with cut and paste process to…read moremake my final presentation a success doing my crunch time. Way to go!

I needed large copies of a floor plan and my usual place was not open on a Sunday - so in a pinch I…read morewent to Office Depot. While they turned the copies around for me, I sadly did not check them at the counter and they had cut off half the floor plan. Monday, I am in a different city in a meeting with the planning team ad I unroll the floor plan copies and they are cut off! There was plenty of room on the page for the whole plan to be there but the person who copied cut them off. My bad for not unrolling them at the counter and trusting they were done correctly. So, I had the original drawing and was forced to leave that with the team. Upon return to Austin, I took the plans back to the store for credit. The counter person never once apologized for the mistake. She looked up the order - I had my receipt, the work order and my handwritten instructions with me for the return. She said sorry, it is locked, I can't return it. I said, well can you at least give me a gift card? She tried and said I can't give you one it's locked and she turns the computer screen to me to show me, she said I can't credit your card, I can't give you a gift card and I can't give you cash back- I said, "Well, I'm sorry to inconvenience you, but you greatly inconvenienced me at my meeting and I want my money back." She said, I didn't make these copies, I didn't do anything. I'll give you a number you can call. I said, Can I speak to the manager? She said, Rudely, "I am the Manager and I'm the only one on duty". At this point we are at the main counter and she is just staring at me and I said, Well, are you going to give me the number? She said, I'm getting to it. She told me I was rude to her, I asked well tell me how I was rude to you? She said, because you said I did this, I didn't do anything to you. I said, "Wow you sure could use some customer service training," the You I was referring to can mean "Office Depot" and not you personally, don't take it personally! To which she raised her voice made a face at me and rudely said, "I've been working here five years!" An apology would have been nice, you know. I'm going to try the number she gave me. Had to give one star but wouldn't give any if that was an option.

I visited this location for a curbside pickup in early August. It was the only store in Austin with…read morestock of the KN95 masks I wanted. I felt their curbside delivery was a bit slow compared to the order fulfillment acknowledgements. At the same time, it was tax-free back-to-school weekend there was a a steady if slow stream of foot traffic while I waited the 10 minutes or so for my order to be brought out. I got a steal of a deal on the masks, which made it well-worth the wait. I'm not sure what the in-store experience is like, but I am happy enough to try them again.

Fed Ex drop off?? But we cannot take laptop computers. It's really a silly loophole that for smart…read morecustomer service you should fix.

Neil was incredibly kind and efficient! I was in and out in under 5 mins and he even gave my pup a…read moretreat within that window. Safe to say we both left happy! Thanks Neil!

This is my go to place for printing documents. I mean, who actually owns a printer?! The ease of…read moreuploading documents and the option to have them print and you pickup. Or get a code and head straight to the printer when you arrive. Both are easy and simple. Most pickup orders were done within 24 hours. The documents all come out as anticipated and accurate with the number of copies. For the four pages printed today it was $3.08. I think that's a good value but others may not.

Debbie and the team at Burk's (Round Rock location) are amazing! I asked them to do a job which…read morethey had never done before, but they took it on as a challenge, and the final project came out perfect (even better than I expected)! They are kind, courteous, and very good at what they do! If you need a professional job done right, they are the company for you!

What a FANTASTIC place. I had a tiny project and I felt treated like a big customer. Not once did I…read morefeel like I was wasting their time. Debbie was fantastic and great conversation for the little time it took to get the work done. Not only did they do the work timely, they didn't stop working on my project until it was perfect. This is the charm that I long for in business, and I wish it was still prevalent. I will be returning in the future for any of my printing needs.

Found Mr Yancey through a CL ad. I made an appointment to meet him. He was very accommodating even…read morethough I did not buy the piece I looked at. I would recommend this business as the prices were, also, very reasonable.

Great store- not only excellent product selection and prices, but Mr. Yancey provides great…read morecustomer service and is very knowledgeable in this area. We bought a great filing cabinet for our home / personal use, great selection for consumer and business purchases. Well worth the visit!