I was very impressed with the care I received from Sutter Imaging II. The couple of times I've…read moreneeded imaging services, an assistant was quickly available and friendly. The procedure went smoothly and I will return for any future appointments.

They open until 8:30pm and the staff is always fast efficient and kind. I never had a bad…read moreexperience here. Even with no appointments made you can walk in and the clerks will Work with you to get your images taken care of. I think their other locations really need some trainings from the folks who works here.

I came here today for a walk-in pre-operative chest x-ray, and had a great experience…read more Dignity Health Advanced Imaging - Folsom is actually split between two medical suites in two nearby buildings in the medical office park across from Mercy Folsom. 1625 Creekside Suite 101 performs x-rays, ultrasounds, mammograms, and DEXA scans, while CT and MRI scans are taken care of across the way at 1635 Suite 100. Upon walking into the office, I was asked to scan my temperature, put a surgical mask on over my own, and have a seat. Having called ahead to see how the wait room looked, I knew that I would not be waiting for long. Soon, I was called back by the x-ray technician. He gave me a gown to change (partially) into in a dressing room across from his office, and instructed me to come in whenever I was ready. He was extremely professional as he helped me tie my gown, don the gonadal shield, set my braids to the side, and assume various positions for the imaging. He was very gentle and kind, which meant a lot to me. When the procedure was over, he instructed me that the radiologist would look at the x-ray, notate their impressions, and send them to my surgeon. Overall, I was in and out in about 45 minutes or less. All of the employees were very friendly and helpful, and the technician was quite efficient and professional. Obviously, I hope I don't have to do this again, but if and when I do, I would probably return to this location.

If you can get imaging done anywhere else, I would recommend you do that. Office staff was…read morerepeatedly unhelpful and ultimately told us to go to Roseville to get an x-ray for my daughter. Sutter imaging in the same parking lot however, was delightful. Although they were unable to help with our issue, they were trying several different ways to be able to help us. I highly recommend Sutter imaging off Creekside!

These professionals here are top notch, from The…read morereceptionist to the staff performing your scans. I am extremely claustrophobic, which has greatly affected my life to the point where I had had MRI scans many years ago that completely left me scared to death to have any more in the future, even with taking Valium to get through the procedure! I heard about a new MRI machine called a "wide bore" that was several inches wider inside and a bit shorter in length to the traditional MRI machines I've been in the past, and that this particular location had one, I just had to wait a few weeks for an appointment. Well, I made my appointments to get two scans done here on two different days with the new machine, and I have to tell you, they made the experience so easy and comfortable, knowing my situation, that I will never fear getting an MRI again, as long as I have one done in one of these new machines! The entire experience was hands down easier and more thought out than any other MRI in where they do everything in their ability to keep you calm, comfortable and at peace, especially if you suffer from claustrophobia and the "fight or flight" panic being in an enclosed situation. Granted, I took some meds my doctor gave me to aid in the relaxation of my visit, but in the past, that didn't really help, and attribute the new machine and the professionals here who really cared so well for me. I'm so thankful to them and for Dignity Health for this option of MRI for us who can't fathom getting into a regular machine! They even let my husband accompany me on my last scan to make me feel even Comforted! Thank you, Dignity Health!

What a great facility. Had first appointment of the day…read more That is the the way I make appointments. Surprised that my appointment was was 0700. This is a good thing. Asked to arrive at 0645 Arrived five minutes early. Kind of difficult to find. Especially in the dark. The entrance is in the back of the facility. Perhaps could be more lighting. Do not think this a Dignity problem. The admission person was friendly and personable at o dark hours. Was checked in and before I could finish paperwork was called back. Rafael was my technologist . Rafael was very personable. Rafael took great care of me. I am post operative for shoulder surgery. I expressed my concerns. He helped me get positioned in the MRI and feel comfortable. That twenty two minutes passed quickly. Appreciate you.

I have been in pain for 3-4 weeks waiting for a specialist and finally gave in and went to urgent…read morecare. I was there for less than 30 mins. Dr. Shea was great although they couldn't do much for me, he messaged a specialist right then and there and they got me an appointment next day.. something I've been waiting almost 3 weeks for Sutter to do. This is my second time going there and both times have been so easy! Thanks for your care!

Seen quickly, despite being a busy day. Only downside is they don't have an x-ray on site so had to…read morego elsewhere for that part.

Last week, I came here for blood testing. It was my first ever visit to this Quest Diagnostics…read morelocation. The building is tucked off the main road in a business park area.Overall it was a much better visit than I anticipated. I hate drawing blood since I have thin veins and it has never been an easy pain free experience for me. But this time it was. Sigh of relief. The technician was fantastic. She definitely knew what she was doing. She was no nonsense, straightforward, and efficient. Not mean or disinterested. But also not exuding rainbow and unicorn vibes. She thoroughly and quickly found my veins, and got down to business extracting. I barely noticed the shot, little pinching sensation thats all. No issues of soreness, not even the next day. There was only two technicians working with one being a trainee that was observing. The low staffing is neither of their faults. It seems that it is Quest's business model of streamlining staffing. For instance, right when you walk in, there is no human staff to assist in check in. The checkin is by self serve kiosk. And that touch screen was not cooperating with me. It did not easily recognize my touch. And if you take too long responding or it does not recognize your touch, it will time you out. You guessed it, it will start the process all over. Ugh. I was seen quickly since I had an appointment which I set weeks ahead of time. The appointment was easy to make online but please make sure you are correctly checking the correct test(s) needed.

The whole business model is unsustainable, hostile to users, and filthy. Zero stars are deserved…read more What ever happened to my two samples????? Thanks for no results and ensuring I remained sick.

1000% recommend this urgent care for anyone with kids! We have been there three times now ( three…read moreboys always having something going on) and each time has been amazing. The bed side manners of the staff and doctors is top notch, they really truly care about the wellbeing of the patients. I love that it's catered to kids so it makes it so much easier to take them into the doctors and make them feel comfortable. We've come in for colds and flus and also for a possible wrist break. All three doctors went above and beyond to make my kiddos feel safe and cared for. Huge plus that they have an xray machine at the location! Will always recommend rainbow kids.

Would have been 5 stars if they had better billing practices. We went to have our 2 year olds elbow…read morepopped back in after it got pulled out of place, turns out it's actually a really simple procedure but I had never had that happen before. No imaging... it was like a 5 minute office visit literally in and out. They're in-network and charged my insurance over $600 for it, yikes. We paid our copay in office. Then we got a bill for $200 in the mail? With absolutely zero explanation of what the charge was for. How much are they trying to make off this? We usually use MDSTAT in EDH and they've never sent us an extra bill. Anyway, I figured it was a mistake and waited for them to clear it up with insurance. They sent it straight to collections like 2 months later. When I tried to call their billing office, no answer, I left a voice mail and they never got back to me. I just paid it to get it over with but 100% will never go back here. I've never had a medical or dental office send a bill to collections, ever, let alone so fast without trying to clear it up with me first. And truly can't believe they charged that much for such a simple procedure. I still don't know what the $200 charge was for considering they're in network and we paid our copay. Oh well, we'll stick with MDSTAT.

Great technician, was able to explain procedures along with being helpful and understanding…read more Nice quite facility.

I'm at my wits' end with this company. My husband has been trying to get a CPAP machine for over a…read moreyear. It took months to even get the appointment, and after the sleep study, we heard nothing for months. Calling this office is a nightmare--they never answer. The recording pushes you to text, but that feature hangs up and never sends a link. If you stay on the line, it disconnects. I've left voicemails with no response, and it's been days. When you can't sleep because of breathing issues, that feels like a lifetime. My husband wakes up 15-20 times a night from either choking or from nightmares, constant nightmares. This office has the power to help, and I would love to see some sort of sign that they WANT to help! They also never sent his sleep study results to his doctor, so we had to schedule an appointment with his MD to explain why we didn't get the sleep study results and reorder the machine, even though Sleep solutions never sent the results ‍ The sleep study room left a lot to be desired-- It did not feel sanitary or professional. Sleep Solutions, please call me back and help us finally get this machine. We're so tired--literally.