We have had a few large corporate events here and each one has been so successful with the…read moreincredible help from the Andaz staff. Specifically, Soraya, Glynnis, and Elizabeth! From the inquiry to the final day/check out, they work in excellence, professionalism, and kindness. They are the reason why we highly recommend Andaz - the hotel is beautiful, rooms are clean, location is great, and parking is easy. Thank you Andaz team for another 5 star experience.

Loved this hotel in downtown Napa. My friend booked it and this place was right up my alley .... It…read morethe middle of downtown . Can walk to places to eat and shop . Parking deck nearby . Pricey but worth it for Napa . Lobby was very lively and social. Room was beautiful clean and chic. Would definitely come back here if I come back to Napa again

Great check in experience with a complimentary glass of Rose'. Nice rooms and amenities- robes,…read moreslippers, Lather products. Great valet service. Tasty cocktails at the bar. Excellent location to walking everywhere. Nice fitness center. The only bummer is many of the rooms face each other looking over the roof. And if you make a mobile reservation you wont know until check in if your room has one or two King beds. I would stay here again, but I'd call to make the reservation to know the type of room I'm getting and where it faces.

Sadly enough, this hotel is dealing with serious THEFT ISSUES which management is unwilling to fix…read moreor even review. I recommend the reader staying elsewhere if you have any valuable items. My story below. We stayed at the Archer Hotel Napa mid December 2025. When departing the property, I left my Stetson cowboy hat in the room ($1K+). Realizing this the next day, I contacted the Archer Hotel who informed me that nothing was reported yet (with a promise for a follow up notice). After 3 weeks of silence, I reached out again and was told that staff had not found the hat in the room. I must point out that the hat was packed in a special-purpose large box; given the size, special packing, value, and nature of the item, it is inconceivable that it would have been discarded as trash. Evidently, it was stolen. I then escalated this issue to management who mostly ignored my requests (I can share various emails for those who care). I did learn that there is security footage but access or review of it was denied (and one would wonder why that was not done in December following my first call?). This makes it evident that management (GM Michael Pace and Director of Operations Patricia Wilson) prefer to turn a blind eye and as such indirectly approves of staff holding on to left-behind items of value. Again: this is theft. I am now left with filing a report with the Napa Police Department.

First impressions as first timers was old, outdated and lacked character. Check in was nice and…read moreoffered a Pinot noir and was a splash but decent wine guessing from the valley. Lobby is tiny and we were greeted while they were busy with other visitors. Gave us a three level upgrade with outdoor tub but too many leaves and pollen to use. Called for housekeeping and nobody arrived. Have to call to get slippers and tooth brushes and only bought one set even though they confirmed for two. Lounge sets were not covered prior to our arrival which I would expect as part of housekeeping. Hence can't use lounge chairs and patio furniture without cleaning. Spiders on outside furnitures and inside cottage had one dangle down its web right in front of me while sitting on the sofa. Bathtub inside is broken and can't use to take a bath and looks like it's been broken for a while. I liked the folding patio door setup as allows a nice view of the roses in the yard and a nice breeze but a lot of bugs. Could be helpful if there's lavender plants in the backyard. Nice fire place in backyard that can run really hot and keep bugs off you and a nice place to relax in the morning. Shower had nice heated floors but tub not working detracted from the experience. Service is great and everyone was ultra friendly but hard product is missing the spot.

My wife and I recently stayed at Carneros Resort and Spa to celebrate our 6th wedding anniversary,…read moreand unfortunately the experience fell far short of the luxury standards the resort advertises and the price point it commands. Upon arrival, we had to wait to check in because there was only one person working the front desk. For a resort charging nearly $1,200 per night, this was not a great first impression. There was also no welcome drink or arrival experience offered. The next day I noticed a bottle of wine and cups sitting on a table near check-in, but no one had mentioned it to us when we arrived. I booked through American Express Platinum and inquired about a room upgrade, but was told the resort was at full capacity and no upgrades were available. However, throughout our stay the property appeared surprisingly empty and certainly did not feel anywhere close to full occupancy. I had also informed the resort ahead of time that we were celebrating our 6th anniversary. There was no welcome note, no small gift, and no acknowledgment whatsoever. While not required, these are the types of details luxury resorts typically excel at, especially when guests are celebrating special occasions. The room itself was another disappointment. For the rate we paid, it felt small and poorly maintained. Several lights and the television were unplugged, leaving us to troubleshoot them ourselves. The curtains were falling off the rod, and there was visible trash in the backyard area. These are basic maintenance issues that should never be present at a property positioning itself as a luxury destination. Dining was equally frustrating. We attempted to get a table at The Farm and were told the next available table would be about 20 minutes. We were offered immediate seating outside near the bar, but staff failed to mention that this was effectively a different dining experience with a much more limited menu. The service there was poor from start to finish. Our waiter forgot to place one of our orders, resulting in my wife's meal arriving much later than mine. We frequently had to flag him down just to receive basic service. The food portions were small and the quality was mediocre at best. The one bright spot of our stay was the wine tasting at Post Tasting Room with Cole. He was knowledgeable, personable, and genuinely seemed to care about creating a great guest experience. He was easily the highlight of our visit. Overall, Carneros Resort and Spa did not deliver the luxury experience it promises, nor did it justify its premium pricing. Between the poor service, lack of attention to detail, room condition issues, and disappointing dining experience, I would not stay here again and would not recommend it to friends or family.

One of the nicest Embassy Suites I've been to. Great nature vibe hotel that is in renovation mode…read more We chose the room on the first floor with the luxury tub. Me and my wife love the design and attention to details that works with the wine and Napa valley vibe. Refer to photos. So why not 5 stars? Has to do with breakfast and made to order omelets that Embassy suites is known for. They have a box to go pick up breakfast in the lobby/bar area with one gentleman controlling the hot meal which is either a sausage egg muffin, a chorizo burrito or a egg, bacon and potato burrito. Seeing people sitting in the lobby with their breakfast box looks uncomfortable and tacky. Otherwise, look forward to staying here in my future visit to wine country

Stayed here in April for a quick two-night birthday getaway. I picked Embassy Suites for the great…read morelocation and their complimentary breakfast, unfortunately, due to ongoing renovations, access to breakfast required a shuttle ride, which made it a bit inconvenient. Same goes for the wine tasting at their bar, which I was looking forward to but didn't end up trying because the property wasn't walkable during construction. Parking is uncovered but right out front, which was convenient. The lobby felt small and a bit awkward, likely due to the remodel. One thing I really missed was the 24/7 tea and coffee--they had it out on the patio for a while, but it disappeared, and I definitely noticed. Now for the good: the room was gorgeous! The tub was a dream and the bed was so comfortable, I slept better than I had in a while. I didn't check out the gym (if there even was one), but the hotel is right off the freeway and super close to everything you'd want to do in Napa. The staff was warm and friendly, which made a big difference. Overall, I did enjoy my stay. I just think I'll wait until construction is finished before coming back, so I can experience the property the way it's meant to be enjoyed. Tip- make sure to ask for Military discount.

My family and I booked a double room for one night while spending the weekend in Napa. The staff is…read morefriendly and will provide a free bottle of wine if you follow them on social media. The room was fine but my big issue with the hotel is the price. We paid $500 for one night and it was just a basic hotel. Next time, I will find a cheaper room or one that offers more amenities for that price.

We Already know it's gonna be a Good Stay! Special Surprise…read moreTreat for the Birthday Girl!! Great Touch! HGI Napa Team And Greetings and Lay of the Land instructions with a Smile from Ms Jessica.

Well we love this place. It covers our needs and desires. With very convenient parking, nice curb…read moreappeal, inside and out, great room selections and gentle, non intrusive interaction with the staff makes for a very relaxing, stress free experience. Very modern amenities offered in the rooms and open spaces, which include two kitchen areas. The grounds are surrounded by private,beautiful outdoor seating areas to start the day or finish the night. The places location makes it easy to simply walk to the numerous stores, shops and restaurants downtown Napa offers. PRO TRIP: Visit pre season/late season and/or mid week for the best options, deals and...the services are always exceptional.

Very cute place to stay and it's super close, just a short walk away, to the Uptown Theater. Lots…read moreof common areas inside and outside to relax or dine. We had a few questions and the staff we spoke with over the phone were very nice and accommodating. The only thing we didn't like was the bed. It was way too soft.

We stayed here last year for my birthday and loved it so much that we decided to come back to…read morecelebrate my partners birthday and our anniversary. When we arrived (early) our room was ready, SCORE, and we were greeted with Mumm Brut. Such a treat. Nick and Raymond were so helpful during our check in. Raymond remembered us from last year and that made the experience so much more personal. Also a shout out to the valet/bell hop staff. They are so fast, friendly, and helpful! Really appreciate them! The room was awesome! We had steam shower and an outdoor shower which was an upgrade from our room from last year. The fridge is stocked with water and Boylan cola if you need a pick me up. Love the spacious patio and his and her sinks. We spent the first day at the pool, which was very quiet and relaxing. The pool bar was closed but not an issue because you can just call the bar and they will bring you whatever you need. Also LOVE the pool top views. The grounds of this hotel are so serene, with art installations! Unfortunately, our precious Toby (fur baby) had a medical situation there and our stay was cut short. We had 3 nights planned and only got to stay 1. I want to say a HUGE THANK YOU to Raymond, the front office manager. You made our decision to leave an no brainer and we didn't have any stress about not staying the other 2 nights. We will forever be loyal to Bardessono, due to the love and care that was showed to us by you that morning while we were in distress. Also thank you to the staff who was there on the night shift for parking our car when we returned from the emergency vet at 3:30 AM. While we were sad to leave we most definitely are looking forward to the next time we come back.

Full disclosure, I did not stay at this hotel, I came for the day to go to the spa and lunch. My…read moreissues are mainly with the spa, not the hotel itself. I will say first, from what I saw of the hotel, it is nicely appointed and has great staff. I would consider coming back just to stay. Our lunch was also pretty nice. The service was rather slow, especially since we were one of two occupied tables for most of the time we were there (mid-week), but the food was very good and fresh/healthy feeling. Now, on to the spa. I chose the 80 min peptide lifting facial for $395. First of all, $395 is a price you might pay for a full service spa. This is not that. There is a tiny locker room with a closet sized sauna in it that could fit one or two people. There is one shower and a sink to clean up in. No other facilities. Second of all, the facial was nothing special to cost that much. I have better facials at home at my local salon, and usually pay less than $100. At the end of the facial the esthetician, who had just spent the last 75 mins cleaning all the gunk off my face and out of my pores, then proceeded to put a nasty tinted moisturizer all over my face! I asked her about it at the time, told her that I do not wear makeup of any kind, and even told her I was concerned about it getting on the collar of my light grey sweater. She just slathered it on. Told me if I didn't like it I could use a tissue to wipe it off! When I went to get dressed after my service I looked in the mirror and saw that I did in fact look like a tangerine. Thankfully I had some cleaning wipes in my bag, and was able to get it all off. So I basically wiped off $395 of facial in two minutes with a cheap drug store towelette. Great. So, basically, stay at the hotel or maybe trying out the restaurant, but avoid the spa!

Been coming for work for 3 summers, every other week I'm here and I give props to the guys at…read moreMaritage RESERVE pool, service and attention to guests is top shelf. Very good service. Staff and service at RESERVE POOL is great. Adult pool not so much. Needs lots of work

This was a hard review for me. It's Really nice resort! But I Came for a company event and the…read moreFood for the banquet was subpar at best. No seasoning on the meat, vegetarian ravioli had 3-4 raviolis in tomato water. Food could definitely use salt. There were so many nearly full plates going back to the kitchen! Whoever makes the desserts and pastries bravo every dessert I tried was great. Drinks were great, solid selection of beer. If I had just gone for the event and gone home this would be a 1/2 star review. The Bar in the main building was very nice and service was impeccable, and the entry way fire place makes for a great entrance. The Rooms were really nice, clean and really quiet. The service from pretty much every person seemed like they were eager to help and very friendly. The quality of the room and service from staff saved The Meritage from the awful, mass produced and unseasoned banquet food I was served. I would've liked to explore more, Maybe try an actual restaurant here but I was here for just one night and had to hit the road. It's a beautiful resort with an exceptional staff so I can at least recommend that much.

My wife and I stayed here last minute on a recent weekend. The place was great. We stayed in the…read moremain house. They couldn't have been nicer or more welcoming. We got champagne at check in along with fantastic cookies. The room was well appointed with a fireplace and private hot tub in room. The shower too was spacious, clean, and powerful. Overall the place checked all the boxes and then some. The breakfast was over and above our expectations. Fresh fruit and a delicious homemade muffin to start. Cold juices and hot coffee. Yogurt and granola. All before the menu comes out with a custom made hot breakfast. My wife got avocado toast and I got an omelette. Both came with house made potatoes and mine had an option for a variety of toasts to choose from. All delicious and a great way to start the day. Really grateful to have found this place and already thinking about when we could go back. Also, perhaps most important, it's walkable to just about everything downtown, including the oxbow market and all the restaurants and shops in between, of which there are many.

I cannot say enough great things about The Inn on First. We were greeted as soon as we walked in…read moreand provided with info for our stay. We were walked back to our room and grab some freshly baked cookies on the way. The room was so cute and perfect for a romantic getaway. It had a heart shaped soaking tub, a large shower, a comfortable bed and a fireplace that was very powerful. They cook your breakfast fresh every morning and you have a choice between their regular menu items or the special of the day. They also have a yogurt and juice bar. They bring out coffee by the carafe. I ordered the avocado toast each morning because I loved it so much. He ordered the specials each morning and no matter what we ordered, it was delicious. They have free parking in the back and it's easy driving distance to downtown Napa and the Valley wineries. I definitely recommend The Inn on First.

Cutest hidden gem in Napa! So glad I found this b&b. Bann means home in Thai, which is exactly how…read morethey make you feel when you arrive on property. The rooms are huge and spacious and very elegantly decorated. They also offer complimentary breakfast the next morning with your choice of food and drink. Wow! On a nicer day, there is an outdoor pool and sauna that can be used.

Devine place for Thai food tucked away in Napa located on the Oak Knoll Hotel property. A dear…read morefriend secured holiday brunch reservations for us, and the special entrees, tea and cappuccino pairings were decadent and enjoyable. The service was top notch! We hope to return and stay at Oak Knoll next time around. Thank you for a memorable experience! Note: Shared ownership with Osha Thai in San Francisco.