Ok. Let me start out by saying that I don't typically like, or eat, cupcakes. Generally waaaay too much frosting for my tastes and I will usually scrape 90% of it off and eat the cake only and throw away frosting. Not with Mermaid cupcakes. Let me tell you, I'll eat every last bite of both cake and frosting. Someone brought it into my workplace or I would have never gone into this place. I don't know what makes theirs different than any other cupcake I've tried. It's moist cake and the icing is so light/airy (I'm sure it's not calorie light). Parking is tough around here so I don't stop often, but definitely worth it when I can/do. read more

Terrible customer service. Was told they could complete a cake order for me, as I was in a bind for other bakers being over sold for "graduation" cakes. The supervisor or manager never called me back after calling 3 times. I've emailed and no response as well. My order has gone completely missed and forgotten. Luckily, I found another baker willing to go above and beyond with customer service. If you want reliable customer service DO NOT go here. read more

I love cupcakes and stopped by this very small mermaids cupcakes as it was downtown and convenient to my hotel. First, I ask for recommendation and the gal shrugged her shoulders and was indifferent with very little desire to share opinion on the most popular or delicious cupcake, they bagged 2 cupcakes In a bag? No box I ask ? No. So the cupcakes were sloppy by the time I walked 2 blocks. Back to the hotel. Then tasted the cupcakes and they were my least favorite from cake to the melted whipped cream frosting. Ended up in the garbage. It's too bad as they have perfect positioning off of 16th street mall. read more

Their cupcakes are incredible/great variety but their hours suck. Not a place to pick up a casual cupcake.

Awful service !!!!! I called to have a custom cake made five days before a party. They called me the day before to tell me they couldn't do what I originally wanted...I can bake a normal cake, why would I pay $70 for something I could make ? read more

I ordered the regular chocolate cupcake and the mini cupcakes. First things first. why does half the cupcake stay on the wrapper once unwrapped. I was really annoyed by this. The cupcake was a bit stale maybe a day old and frosting was stiff. I had to use a fork to scoop the rest off the wrapper. I ordered a dozen minis and was told that they all had to be the same flavor. Once I picked up my order all 12 minis were stuffed inside a small box. Presentation was pretty lackluster. Also it's safe to say that you will not be drinking coffee, latte or juice with your order. Mermaids does not sell refreshments or beverages. Unfortunately, this place does not live up to the hype. read more

Mermaids Bakery - Bakeries Near Me - Denver, Colorado

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So good. Not too sweet and the cake is moist and delicious. I love this place. I ordered s'mores, a gluten free flavor, salted caramel and chocolate chip cookie for a group of friends and everyone devoured theirs. read more

So, my friend from NY wanted to contribute to the Thanksgiving dinner, so she looked through various reviews and settled on this place. She ordered 3 pies, a Pecan, a Pumpkin and a Chocolate Creme. The pies totaled $82.00 !! The pricing wasnt on the website, and after giving all the information she just figured what the hell, they must be amazing. I then was told they needed to be picked up by 11 am the day prior, seemed strange that they would not stay open on what would be one of the 5 busiest days of the year, but so be it. The location is downtown and has absolutely ZERO parking, not even a 5 minute grabb and go, so I paid $6 at the far corner. I picked up the pies, they were already boxed in a large pile and the girl simply picked one off each of the piles. She did not take the time to open the box and show me and I guess at $27 a pie I didnt think I would need too. Upon arriving home we opened the pies to put onto a plate and put in cooler room, it was at that point we saw the disaster that was supposed to be a pumpkin pie. The filling had retreated from the edges and the pie looked like it had seen better days. We decided to not serve that pie and just served the pecan and chocolate, but OK but not a $27 pie by any means. I called and left message that I would like to be refunded for the pie, and even offered to bring it back. I was called back by an employee, not the owner, who told me that all the pies are beyond fresh, perfect , but she was authorized to refund 50% of the pie. I laughed, I told her that if any business cannot afford to take care of people who paid $82 for 3 small pies by reimbursing the entire amount for one, she could keep her money and I would write my review. It looks like this place is in business to sell cupcakes to fat people downtown, if thats what your after I am sure they they are pricey and full of sugar. I'll not go again, while at Costco I purchased a huge pie becuase it looked so good and was so cheap. That pie was the hit of the night, finished 100% and the other 2 I served from the Bakery had 1/3 of each left. Morale of the story, dont buy $27 pies and pay $6 bucks to p[ark, only to find out it looked like it came out of a cafeteria the day after Thanksgiving. I'd post the picture but doesn't seem I can. read more

Mermaids Bakery - The $27 pumpkin pie - Bakeries Near Me - Denver, Colorado

I liked the bakery. A lot. Their flavors look wonderful. I had very high hopes for this place. I have called the bakery and have left at least 4 voicemails over the past couple of months, since January, giving the bakery the benefit of the doubt they they are just busy! I have also tried contacting the company via their website. Nothing. It blows my mind that someone would not even call back to at least let me know they they can't help with my order. Maybe one day I'll get a call back and I can change this review. However, any company that doesn't even try to communicate with their potential future customers is a no go in my books. I hardly leave reviews but I felt people should know what to expect when contacting this company. read more

Again, if it isn't clear to you, I'm a big dessert fan. I went here on a whim to buy some cupcakes for one of the pharmacies I was doing a rotation at. I bought a dozen cupcakes and all the flavors were unique and beautiful! The pharmacists and technicians loved all of the cupcakes! The cakes themselves were moist and the frosting was light and tasty. Sad to say I have only been here the one time because another time I went the place was closed. I plan on going again soon! read more

I've had some of their cupcakes before and they were SO good! I wanted to order some for my hubby bray, but their hours don't work for me and they are closed on Saturday and Sunday. And being open only 7am-3pm doesn't really work for most business people. Too bad I have to go to another bakery. read more

A cupcake shop always brings a smile to my face! Was happy to spot this place and excited to try... unfortunately the hours were tough; open early but closes early so I kept missing out. Finally I just got 'em in the morning and tried it later. I had one with caramel on it. Looked cute but not packed well so was a big sweet mess when I got to it later. So sad.. read more

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Really upset about ordering from this bakery. Ordered a birthday cake for my boyfriends birthday. Cake design was awesome!!!! I was so excited to taste it but I was so disappointed. I got the strawberry lemonade cake but they didn't even give me lemon cake, it was vanilla. Cake is sitting in my fridge with one slice out of it. Sucks cause I paid way more than what I was told. Not to mention I live in boulder so it wasn't the best drive. Only reason I give them 2 stars & not 1 is the design was really cool. read more

Let them eat cake. I love cake. And I know a good one when I taste it. This is one of those places. I recently ordered a cake for a Halloween-theme birthday and Diana was great to work with. She took my ideas and turned out a fun and delicious cake. She and her staff were friendly and creative and the cake was a hit. I will absolutely order from them again. read more

This place is fantastic! Great service, delicious everything and very talented ladies! I"m so happy I found a local sweet shop. Prices are also reasonable. read more

Best cupcakes and custom cakes EVER!!! They made me the most adorable unicorn rainbow cake for my daughters 5th b-day...she was so excited!!

I don't want to be critical of a small business right now but I just have to give feedback on the pies we picked up. The cherry pie was so thick and dry inside it was like jelly but even more stiff. We tried to eat it but it was just not tasty at all. I saw good reviews on the cakes but the pies were not great. We ordered a pecan pie and it was average. Not sure if this was an isolated incident but disappointed with the price. read more

What does any reasonable eight year old boy want on his birthday cake? Darth Vader. Being the Aunt of that eight year old boy and determined to not eat another crappy grocery store birthday cake I embarked on a journey to find a delicious cake that met his demands for Darth Vader. I called Mermaids Bakery and they were very helpful. I found their price range to be right in line with what I was looking to spend. They were not intimidated by my Star Wars request either. I left their shop a week later with a chocolate/chocolate cake decked out with Darth Vader's face. The cake was delicious and my nephew was thrilled. I will definitely go back. read more

Mermaids Bakery - Oh yes, they customize. - Bakeries Near Me - Denver, Colorado

I live in Washington and my boyfriend recently moved to Denver. It was very important to me that he felt birthday love on his special day. Mermaids bakery was great. They answered my initial email (within the hour) telling me they could deliver to the requested zip code and asked that I call to place my order. I called a few days before I needed the delivery and felt comforted that my boyfriend would indeed have a birthday cake. Day of, I called to verify there were no problems with my order. They were very friendly and understanding of my needs. Close to closing I received a call stating they did not have the expiration date on the credit card I had given for payment. An honest mistake that was made the day I placed my order. I was unable to call back before the bakery closed and was worried the cake would not be delivered. I am so thankful that the cake was still delivered as scheduled. Thank you Mermaids Bakery! A special thank you to Jenny for the above and beyond/ extra care!!! P.s. my boyfriend said he ate 1/2 of the cake right away because it was "soooo good" AND he is not even a cake person! I can't wait to visit and stop in for my own treat! read more

Mermaids Bakery - Mmmm cake... :p - Bakeries Near Me - Denver, Colorado

I bought a cupcake from here on (01/29/2019) and once I opened the box the cupcake had some hair on it, which looked like dog or cat hair. I called to inform them and she stated that it was something from the box. I know for sure Its hair. Once I got the new cupcake and started eating it I was really wet inside and it seemed like is was very old from the taste I don't recommend anyone eating here. read more

The best homemade chocolate chip cookie's and cupcakes in Denver. I am not much of a cake/cupcake frosting fan, but their cupcake frosting is the best I've tasted. The frosting is a soft butter cream and it's not too sweet like store bought cupcakes. I recommend the Snickers Cupcake! It taste just like a Snickers bar. read more

Ordered chocolate cupcakes with vanilla frosting. Cupcakes was bland, no taste and frosting was waxy, no flavor. Son and I both disappointed!!! $8 for 2 crummy cakes, won't be back. read more

Delicious! Wanted something sweet and a cupcake was the perfect combination of cupcake and S'more! It was chocolate cupcake, graham cracker dust on the icing and toasted mini marshmallows on top! Everything looked great and you will not be disappointed. read more

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I love this joint: cute, delicious, nice folks, and did I mention DELICIOUS? I like cupcakes, but not when they're too sweet. I find many flavors at Mermaids to be just right: a lovely balance of subtle flavors, some have a surprise filling, and a cloud of buttercream frosting. It's difficult to wait, but I recommend leaving them out of the refrigerator before eating. The flavors and textures are as Mama Mermaid intended. My favorite? White cake with lemon filling or Black Forest. My absolute favorite? Their tart cherry pie. I'm sad when they don't have any, so be sure to phone and have one held. Sometimes they make individual pies, but those are for the uninitiated. These pies are worth skipping meals for! read more

Disappointed. Dairy free is only by special order. So don't waste your time driving & parking unless you plan ahead by calling. Oh & you'll need to leave a voicemail (which they won't return) because they don't answer. read more

I needed something delicious and special for a friends going away party. They were able to get me gluten free cup cakes and an incredible variety of delicious flavors! I was late picking up and they stayed late for me to get there. The cupcakes were a hit at the party and everyone loved them and were excited to learn about Mermaids Bakery! read more

Wonderful service! I live in California and ordered a dozen cupcakes to be delivered to my fiancé that was on a work trip in Denver. The team at Mermaids made the process so easy for me and delivered a superior product. He raved about the surprise Swagalicious cupcakes he received! Thank you Mermaids! read more

Great cupcakes! Fun variety of flavors too. You can definitely taste the homemade quality :)

Mermaids really came through for us! We called one day and they made a beautiful cake and got it delivered on time to the hospital the next day, as per their word! All we had to do was make the call! Thank you so much!! It meant all the world to us!! read more

Mermaids Bakery - Chocolate Heaven!! Done and delivered in a day!! Thank you, Mermaids!!! - Bakeries Near Me - Denver, Colorado

Mermaids Bakery is awesome! I wanted to send cupcakes to the nurses and staff on the floor where my daughter is a nurse to celebrate her birthday and thank them for the wonderful job they are doing. Since everything is on lock down, an order and delivery was more complicated, but Mermaids was very patient with my requests and put in the extra time and effort to make it happen. The nurses and staff reported they were beautiful and DELICIOUS!! What a generous and wonderful business! I highly recommend them!! read more

I ordered the red velvet cupcake (it costs $3.25. WHAT?). Definately not worth all the hype. It didn't quite taste red velvety enough for me, and not worth the price. I am upset. read more

The day I visited, it was about 10 am and there was NOTHING in the case. The girl who was working implied that there hadn't been anything in there at all. There were a few cupcakes, but she informed me that I did not want these, because they were more than a day old, even though they were still in the case. There were some cupcakes sitting out on the counter for Valentines day, but they looked like they had been decorated rather hastily. The only thing I was pleased with was the red velvet cupcake that she decorated for me on the spot. I could tell by the flavor that it was fresh and made from scratch. I would rather visit a bakery where I am guaranteed a fresh product, and a variety to choose from, every time! read more

Their cakes are delicious. Their customer service sucks. Be aware that if they ask if you want a bag that destroys your cupcakes or a box to keep them safe, they will charge you 50 cents for a box because apparently your almost $4.00 cupcake isn't paying for a small bakery box. Sorry but if you don't care about your product once it's out the door then neither do I. There are plenty of other places to spend my money. read more