I've been doing business with Doug at Merritt Communications for more than 10 years because I've come to learn that when the vendor provides the kind of service (before and after the sale) that I've had, it's priceless. My first purchase from Doug was a telephone headset. Doug delivered it personally, set it up, and gave the user a tutorial. To me, that's invaluable. Since then, we've moved from wired to wireless headsets, wired to wireless conference phones, and the service never falters. I highly recommend Merritt Communications for office telecom needs. In my book, there's nobody better. read more

Great experience! I bought a wireless headset at a great price, got friendly excellent service. I had originally thought I wanted another type and they recommended a better one that was selling for cheaper than the one I originally intended to buy. There was a slight hitch when I didn't receive the over the head thingy, contacted Drew and he sent one out right away. I was able to the over the ear piece until the over the head piece arrived. How great to settle the small problems of life so quickly and easily! read more

Great experience top to bottom! I was shopping all over for a headset and communication pieces looking for someone to assess my home office needs. Cooper spent a lot of time with me and really helped me pick the right product! He also saved me money by suggesting a product that was more affordable than what other people were tying to sell me. He followed up and even asked me to call back for help with my headset install. Rock Star!!! All around. I would suggest Merritt over any competitor. read more

We have been buying Merritt's headsets for only the last few months and have been extremely impressed with the customer service and the quality of the headsets. I personally did not like wireless headsets because of the low volume and poor quality sound. Merritt's headsets are the best and I love mine. I highly recommend their headsets over any others and the price is the lowest I have found anywhere. I have now purchased their wireless headsets for my entire staff. read more

The customer service to this place is amazing. They are super helpful, friendly and efficient. I got my product within a couple days of ordering. I called them to help me hook up my item and they were on point. I like the product and service so much I referred 4 of my co-workers. The best part of that is they give you a $20 referral bonus! Cha-Ching! Ask for Cooper....Tell him that Antonio Delao sent you! read more

These people are great. I told them what my needs were, they made a recommendation. I bought it and got it almost immediately. I called them for set up suggestions and was given a contact who helped me get everything working right away. I am actually getting positive comments regarding my new D901 from clients and contacts who I speak with on the phone or on SKYPE. I highly recommend them read more

Merritt Communications is the best source for headsets and office telecom equipment. They are friendly and courteous and very quick to return emails and phone calls. They do everything they can and then some to ensure that you receive the best experience you can. If you are not already using Merritt Comm, I highly suggest you switch and let them become your complete telecom dealer. read more

This group goes above and beyond in their customer service, kindness, and knowledge of the products! Bought our product from elsewhere (regretted that decision after major unsolved troubleshooting problems), found Merritt Communications by accident online, and will now use them for all our office needs - and we are half a country away! read more

With 85 employees and growing, we trust Merritt Communications to provide headsets for all of our employees. They offer a wide range of products at a very competitive price. Merritt is always there for you after the sale; the service we receive keeps us coming back as we grow. Thank you for all of your help Dustin. read more

I have encountered only the best customer service. I get personal and helpful assistance from the folks that work at Merritt Communications. They are informative and offer me suggestions and alternatives when I call in to see what equipment they have that can help the daily operations for my center. read more

I have bought headsets and telephone products from this company for years. I wouldn't consider anyone else. They make sure the product suits your needs, help you to set it up and are a complete full-service approach company. They are the standard by which I judge other companies. The best. read more

Drew is a super easy guy to work with. I called randomly with zero expectations and now I'm on my way to buying a high end headset. Sometimes a guy just earns your business. I'll be recommending them to everyone at my office. Hoping the headset is of as high quality as the guys selling them. read more

I use Merritt Communications (and specifically Cooper Johnson) for all of my office tech needs. They're always available, they give me good trustworthy guidance to find a product best suited for my needs, and they are very fast in getting me what I need. I would definitely recommend them. read more

The Merritt Communications has been a joy to work with! Customer service and price were awesome. We normally go through a dedicated vendor for our IT hardware purchases, but for headset purchases we are sticking to Merritt! We have already placed our second order only 1 month later. read more

Merritt Communications was a great source for the headset assembly piece that I thought I could never find anywhere! They sent me the right product the first time, and at a very fast delivery method. They will be my go-to company for all my headset and office phone equipment needs! read more

I contacted Doug by email for phone accessories for our Agency. He responded quickly and asked questions to clarify exactly what we needed. Excellent customer service. He provided a detailed quote. We sent him a PO and they shipped the same day. I differently will use them again. read more

Amazing customer service and amazing staff. Merritt is a great company to work with. My company has bought dozens of wireless headsets from these guys with no issues. We used to go through Amazon to order but now I'm working directly with Cooper and his team and it's even better. read more

Merritt Communications really came through for me. I work for a non-profit and we needed headsets for a fundraising event. Cooper Johnson worked with me to get me a great price for a rental. They event emailed me a shipping label to send them back. I recommend Merritt 100%. read more

Great communication is what they sell and what they provide on a customer level. They have helped me on numerous occasions and I will continue to go to them for all the communication needs of my business. Cooper Johnson in particular is always available to help me. read more