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    Merry Heart Senior Care Services

    2.6 (14 reviews)
    Open 8:00 am - 8:00 pm

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    2 years ago

    Senior services. Place us clean. Owner very involved and really cares about the residents and staff.

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    Holly Manor Center

    Holly Manor Center

    2.7(16 reviews)
    6.2 mi

    Had a stroke on 02/10/26 was immediately taken to Morristown hospital for treatment, when I was…read moredischarged, I was transferred to Holly Manor rehab facility, in Mendham, NJ. when I first got to the facility, I really did not what to expect, but was pleased to find out that the same level of care I received in Morristown, I also got at Holly Manor. They have a very professional staff that takes care of all your wants and needs. They did a thorough evaluation, asking all the necessary questions, and informing me of what to expect in the coming weeks. I was very pleased, with the rehab and the caring/loving staff!

    To say that I am deeply disappointed with the care my mother received at the SN Genesis HC - Holly…read moreManor Center (84 Cold Hill Road, Mendham, NJ 07945) is an understatement. What should have been a safe and supportive environment for a two-week rehabilitation stay after hip surgery turned into a constant source of stress and concern for our family, ending with the subsequent decline in health of our loved one and her passing away. The facility has issues with being short-staffed. This created an atmosphere whereby staff seemed overwhelmed and inattentive to the needs of the patients/residents they were responsible for providing quality care. My mother entered this facility with no issues related to incontinence and within a few days the facility was putting her in an adult diaper. Family members witnessed call lights going unanswered for extreme amounts of time. This could lead to an increased risk for patient/resident injuries due to falls as well as incontinence. My mother was transferred to this facility with medical notes from nurses and doctors at the hospital she had her surgery in. As the receiving facility, Holly Manor Center was privileged with the knowledge that my mother was being treated for Congestive Heart Failure as well as finishing up a course of antibiotics used to treat pneumonia. Part of Holly Manor Center's care plan reports included vigilant assessment of her CHF and for resurgence of infection(s) since this was still a critical post-operative period for a geriatric patient. I was assured by the social worker that this facility was able to provide those assessments and cares should the need arise. This, however, was not the case. Communication was another major issue. It was difficult to get updates about my mother's condition, and when I reached the nursing staff and asked questions, responses were dismissive or felt like there was an uncertainty in how to respond to questions. On a few occasions, receptionist could not even find nursing staff to receive my call, and would leave a message, but no nursing staff called back. Nursing staff were often aloof with responses and this left you with the overall impression that they did not care. My mother's health began to decline within a few days of being at this facility. Nursing staff would not take our concerns seriously, despite their own care plan including vigilant assessment of signs and symptoms related to possible infection(s). Less than a week after she was transferred to this facility for physical therapy/rehabilitation, she had declined so badly that we demanded she be transferred back to the hospital. With reluctance, they finally agreed. Once readmitted to the hospital, it was determined her pneumonia had become so severe that now she was septic. She was received back to the care of the hospital with a noted bed sore, and visible decline and health. Within a few days of this, my mother passed away. I would strongly urge others to carefully consider their options before placing a loved one in this facility. What was supposed to be a short-term stay of two weeks, showcased how problematic elderly care is in this country. Poor quality of care, lack of medical assessment, and a reluctance to see the actual signs and symptoms as serious will forever leave our family wondering if this facility's dismissive treatment of my mother hastened her decline subsequently her death.

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    Holly Manor Center
    Holly Manor Center
    Holly Manor Center

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    AFC Urgent Care Roxbury Township

    AFC Urgent Care Roxbury Township

    2.6(14 reviews)
    0.4 mi

    Definitely recommend my provider was very professional and kind. I received very good care. I would…read morerecommend this place to anyone who needs medical care.

    This was the worst urgent care experience I have ever had. I have visited this facility many times…read moreand usually received decent service. However, today's visit was especially disappointing. I waited over an hour in the waiting area, even though there were no other patients in the waiting room waiting. Perhaps there was one person being seen.  When I was finally called in, the assistant took my vitals, then the doctor entered the room. She didn't introduce herself (I later learned that her name is (Bernice Monroe )and kept asking if I had been wheezing. I responded negatively, and she briefly listened to my lungs and heart--about ten seconds. She then said she would prescribe a steroid, claiming it would treat the condition if it was allergies. I questioned this, clarifying that my symptoms didn't suggest allergies, and explained I'd been experiencing a chest cough and chest pain for several days. During this, she visibly yawned, looking tired rather than disinterested. I voiced my concerns about the steroid, noting there was no reason to prescribe it. I asked if she detected signs of pneumonia or bronchitis, and she responded no, but still planned to prescribe a steroid for allergies. She said if my symptoms worsened, possibly indicating bronchitis, it would treat that too--despite my clear statements to the contrary. I also pointed out she hadn't examined my ears, nose, or throat. She rolled her eyes and said, "oh, it's one of those days," before grabbing a tongue depressor. When I asked her to wear gloves, as she had requested me to open my mouth, she threw the depressor away, declared she was done, and left. I was so shocked by this lack of care that I told the waiting people they were about to be seen by a terrible doctor. This outburst was completely unlike me. I was just so outraged. I am at a loss for words about this whole experience. I am very disappointed because this location is quite convenient for me.

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    AFC Urgent Care Roxbury Township - We got you covered @ AFC Urgent Care of Roxbury Township.

    We got you covered @ AFC Urgent Care of Roxbury Township.

    AFC Urgent Care Roxbury Township
    AFC Urgent Care Roxbury Township

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    Merry Heart Senior Care Services - hospice - Updated July 2026

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