We got a hummer limo to the airport. It was a very nice limo. The driver was great. He was on time…read moreand even was patient with us when we were running 15min late. My only complaint is that I was quoted an amount and he tagged on $17 extra when we went to charge me which I'm assuming was because we ran late but it would have been nice to say that to me rather than just put it on the charge. I saw it when he charged me but he didn't say anything and again I figured it was due to us running late. Otherwise I would recommend. And I would use them again.

My wife booked a stretched hummer limo a month in advance and less than two hours before the time…read morewe were to be picked up we had a call saying the limo had broken down that morning and all they had to pick us up with was a party bus. They offered to discount the bus by fifty dollars but that was the normal price for the party bus anyway!! After several frantic phone calls and some negotiation we eventually had to settle for the party bus at regular price. They had us at their mercy and they knew it. The woman we talked to on the phone kept making excuses, giving us the runaround, and not helpful at all. The party bus showed up on time driven by a nice guy named Dave. While Dave was pleasant and professional the party bus was anything but that! Lighting was falling off the wall, the air conditioner didn't work AT ALL, (it literally blew hot air the entire time) paint was bubbling on the ceiling and the ride was both rough and noisy. We kept asking for the air to be turned on or up and the response was "It may start working when we get to the freeway." Thirteen of us were squeezed in to this hot, noisy, uncomfortable black bus on a hot day. The driver was already smelling from the heat while the rest of us were sweating our socks off. I was genuinely concerned for the health of our elderly parents. Finally made it to our dinner cruise in downtown Seattle and had a fabulous evening. Per our arrangement, the owner of the company picked us up in the "now repaired" hummer limo. It was very nice inside and made us resent the party bus even more. However, once underway we found that the air conditioning didn't work correctly in this limo either. Although we had partial air and it was now night time, some of us were uncomfortable. The interior lighting was intermittent, also. Part of the way home the driver had to pull off the freeway because the headlights quit working. We sat in a parking lot while he and one of our group worked under the hood for a while and then finally gave up. We drove the last half hour with no headlights on backroads. Of course, it was just a matter of time before we were pulled over anyway. Fortunately, the police officer was understanding and we finished our trip home. Now, I'm a reasonable guy and understand things happen but there is no excuse for poor maintenance and shoddy equipment. The company and driver knew the air didn't work in the party bus (at least he got to roll his window down) and you had to be dead not to hear the transmission grinding and slipping. The party bus was a junker inside and out. I am honestly surprised we made it from South Everett to the Seattle waterfront. We tried to get the company to discount or comp us for the all the stress and discomfort we were put through but they were adamant that we pay full price and even had the audacity to add a $120 tip! At that point we gave up and chose to accept the inevitable. It wasn't worth ruining our evening over. It was the one sour note in an otherwise fabulous evening and birthday celebration. While the driver and owner were very nice, I would not do business with them again.

Just want to give a BIG Thank You to Bryan(Brian) and Rick for a great shuttle. I had a late flight…read moreand a early am flight . On arrival I was greeted by my driver and my departing flight I was pick up on time. Both my driver were friendly and talkative. I would highly recommend hiring this service! Thank You Again

I hired Evergreen Town Car to shuttle wedding guests between the hotel and the wedding venue! We…read moreused the sprinter van and we felt important!!! It's a nice looking rig. Ethan was easy to set up things with. We set up a 3 hour period in the afternoon to get everyone there, and a 2 hour service to return. There was no flack about me not wanting to pay the driver to sit out front while we got married - which is awesome! I got a confirmation call the day before and the lady was very helpful with answering my questions. The driver, Ron, was on time both at the first shift and second shift. He was patient with us and did a great job! I highly recommend booking Evergreen Town Car for your transportation needs!

I was very disappointed in our experience with Faris town car. We use them when transferring from a…read morehotel to the cruise terminal, and that ride was fine. However, our second ride, which took us from the cruise terminal to the airport was awful. There were six of us, and we had hired a shuttle to the airport for our party. We had very little time between disembarkation and the flight check-in. However, the first shuttle that arrived told us that they weren't our shuttle and that we needed to wait for the next shuttle. We waited another 20 minutes for the next shuttle, and when that guy got there, he proceeded to wait to see if he could pick up additional passengers. We told him that we were in a hurry and that we were nearing the check-in time, but that didn't matter. The second thing is more of a serious issue rather than an annoyance. The rear passenger brakes were metal on metal. There was also a very loud vibration in the back end of the van. Metal on metal brakes can be especially dangerous because it can cause the brakes to overheat and completely fail. We were going highway speeds and it was pretty scary. So in our experience, Faris does not maintain their vehicles, putting passengers at great risk. I would not recommend them.

Used this service from the Maxwell hotel to the pier where our ship was departing. Our driver was…read moretimely (even early!), respectful and efficient. He helped us with our luggage, was pleasant to talk to on the ride, and offered us his number for a pick up when we returned. I highly recommend this car service for anyone needing a reliable lift, especially while transporting luggage. We had 5 large suitcases and our driver handed them like a champ! Thanks!

JJ transportation was great! I hired them to take my mother who can no longer drive herself to a…read moredoctors appointment. They were on time for the pick up and treated her with respect. She reports the driving being safe. They helped her right into the doctors waiting room and were waiting right outside for the ride back. I would use their services again.

I reserved a ride via their website, from Vancouver to Bellingham, months in advance. I received…read moremultiple confirmation emails afterwards which quoted the initial price. Two days before my ride, they called me telling me the price had gone up $100 due to 'border fees', and told me it was my fault for not calling to confirm the price. The ride itself was totally comfortable and professional, but beware of last minute price changes and shady dealings.

Booked a ride about 2 weeks prior to our flight into SeaTac for 5 adults, one child, 6 check-in…read morebags, 3 rolling carryon bags, and a few backpacks. At home, putting all the bags in one place, I estimated all our bags would likely not fit and I would have to order a separate Uber to our hotel in South Lake Union. Got on our flight and as soon as we landed at 7:30pm on a 5/25/24 (Memorial Weekend), I took phone off airplane mode and immediately got a text from our driver, Francisco. I told him he was very early because we had just landed. He reassured me, it was no problem and that he would be at our baggage claim carousel. We arrived and he stood out as he was very well dressed. I approached him and told him we have a lot of bags and I may need a separate ride. We then gathered all the bags and he asked, "Is this all of it?", then, "This is no problem?" And help us roll away a few bags and led us to the parking lot. We approached a large Cadillac Escalade. Francisco opened the trunk and methodically took each bag and placed it in the trunk. When I thought he couldn't place anymore, he continued on to put in the rolling carryons. Did some repositioning of bags and closed the trunk. I was amazed everything fit back there! Francisco was very friendly, approachable, and nonchalant. Put me at ease as I am an anxious type. He kept conversation with us the entire trip to the hotel, which took about 20-25 mins. He unloaded all our luggage and graciously offered to help us into the hotel. Although very nice, we had it all handled. It was a very nice gesture. Excellent service and I would definitely book again!

Had a great trip up to the ski slopes with Charters Northwest last season. The ride was smooth,…read moredriver informative and funny, and the bus was clean and up to date. If you are looking for a tour guide or bus charter then Charters Northwest is a safe bet. A great experience!

My networking group wanted to do a fun day touring the Woodinville wineries, but we certainly…read moredidn't want to be driving after drinking all that wine. Tours Northwest ended up being the perfect solution! Our driver picked us up at a designated spot, and the party began the minute we hit the road. The bus was clean and comfy, with lots of room to spread out. We brought cocktails and munchies and chatted the entire way. The driver let us choose what wineries to go to, and he was at our service for the entire day. Made it so easy and effortless and safe to boot! Can't wait to plan another trip with Tours NW!

We used Bourke Travel to book a trip to Europe in February of 2020. We were right ahead of Covid…read more As we were leaving a country, things were shutting down. We ended up needing to come back a few days early because of the shut downs. The staff called us (after hours their time) and told us not to worry. They told us to get some sleep and they would let us know what our new itinerary was by morning, our time. Sure enough when we woke up, we had new plane tickets and even seat assignments. When we got to the airport, people were crying and freaking out because they could not get ahold of their airlines to change tickets and get back to America. We got to calmly sit and await our flight. We got home safely and easily and with no additional costs. We actually received refunds for days not spent in Europe. Kim and her staff were amazing and had we not had them, we would have been part of the group who were panicking in the airport. I would never use anyone else.

Absolutely the best travel service I have ever used. Kim has booked more than five international…read moretrips for our family and too many domestic flights to count. In the rare instances when something has gone awry, (Not through any fault of Bourke Travel), Kim and her staff have taken care of the problem quickly. They know how to tailor activities for our individual travel needs and always suggest something extra that we never would have thought about. They organize every trip to get the most bang for our buck (and time). I can't imagine booking international travel without them.

Maria and her staff were amazing. We had a medical emergency the morning of our scheduled pick up…read moreand they were more than accommodating in switching our times of pick up! We called when we got out of customs and the van was already waiting for us! Highly recommend using Orion NW for your transport needs

Good communication. Vehicle clean and perfect size for our group. Driver super-helpful and…read morepleasant.