We use Abe as our town car driver to and from Sea-Tac Airport and Paine Field. He is warm,…read morefriendly, professional and always on-time. Abe's cars are comfortable, spacious and spotless. I also would not hesitate to call Abe for around town or special occasion events, as well. Give him a try - you will not be disappointed!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.

Coming home from a cancer treatment at Swedish and really needed to feel I could count on the…read morecompany and the driver to get me home. I had had horrid wxperience with a cab driver who was NOT driving his own cab & all his records were on sheets of paper on dash He demanded more and stayed in front of my home for quite a while after he dropped me off Scary

excellent customer service, fast, reliable, smooth ride, on time. Great drive, nice car…read more-fitness budexcellent customer service, fast, reliable, smooth ride, on time. Great drive, nice car -fitness bud

Great service. Easy to arrange. Reasonable rates and a much better experience than lyft or Uber. On…read moretime pickup. One car was an suv and the other a tesla. Will use again.

Aki did a great job of picking us up, and dropping us. He also helped with luggage. His rates were…read morevery reasonable and the car was big enough to have several large bags. He was a few minutes ahead of time and followed up the day before. Whenever, we need a cab service, Aki is the first person I will check in with

Communication was great. The driver was very professional. Would definitely use them again!!read more

Abby picked us up very timely. She did a great job driving us from Sea Tac to our hotel downtown…read more I would highly recommend using this service.

A very critical bus line when I head out to the Eastside…read more One time I requested to stop at the Montlake Freeway station. As the bus approached the bus stop, I was getting ready to get off. However, the male driver kept on driving. I was like so maybe bus 271 doesn't stop here? Then as the bus got on the ramp, the driver realized something and was like "Oh SH*T! SH*T!!!!! Do you need to get off?" I was like it's ok I can just get off at the next stop. He was like "Oh no...are you sure?" I was like yes positive. Recently metro went through big changes taking out ride free area and having people pay on entry. I got on the bus and sat near the front of the bus because I had to make a transfer pretty soon. I normally exit from the back door but as I requested the bus to stop, the driver only opened up the front door and nobody was getting on at the bus stop. So I decided to walk off from the front door. The female driver was so pissed off and she yelled at me "EXIT FROM THE BACK DOOR!!!!!!!!!!!!"

Use google maps to track the buses, apple maps would be great for this if not for the bus being…read moreconstantly late, or buses at certain times not being serviced. Would be a great route if it didn't have time issues. Buses are usually very clean and not that crowded, it's just seriously almost always late. Currently, it's the entire route isn't running for a few days of week and during certain times at night due to 520 construction, but there's no information about this online.

I really like how convenient and easy it is to catch the light roll here at this location. It is…read morevery well lit and lots of security always on the light rail and in the landing pads of the light rail I definitely feel safe coming to this location or getting off at all hours of the day or evening.

Cleanliness is not much improved. Security and staff are more available, although don't seem…read moreinterested in enforcement. Escalators are working. It's grimy, and I wish they would clean it up.

This has to be the fastest time EVER to board a ship. Wow…read more Two ships in port, but it was clear where to go, we dropped our bags with the porter and the proceeded inside. Once you presented your passport and boarding pass, you were then sent up the escalator to check in. Everything was automated with photos etc and then we were sent to the priority boarding area (which could have been a little nicer honestly) Three minutes later they were ready for proper boarding so we couldn't have timed that more perfectly. The staff were all super friendly and very 'celebratory' with us about boarding the ship- which I love the energy. The ramps weren't super long or steep either so we boarded quickly. Nice experience.

9/14/2025 - Surprised and surprised, the Port of Seattle, known as SMITH COVE CRUISE TERMINAL,…read morestill does not have a digital facial technology (数字面部技术) for all cruise ships' guests. When we exited the cruise ship and walked through a final security exit point, we must pull out our passport and showed the security staff, who must read the contents of the password and match the face with the passport photo, etc., which dramatically slows the flow of the exit from more than 3,000 to 4,000 guests. In comparison, the Port of Los Angeles or the Port of Long Beach Cruise Terminal has been using a more secured digital facial recognition technology. As a result, the disembarkation is so fast - must give the leadership at the City of Los Angeles and Long Beach a thump up!!! The WiFi signal is very weak or none, as if we were arriving at a developing country. Basically, once you arrive at the entrance of the Cruise Terminal, you will not be able to communicate with anyone if your cell phone service provider is Spectrum or Verizon, but I do not know if T- Mobile or AT&T will provide a better signal or not. Where is Microsoft or Amazon's leadership in Seattle? Please help the Port of Seattle to adopt a pervasive digital facial recognition technology at the SMITH COVE CRUISE TERMINAL ASAP to MAKE AMERICA GREAT AGAIN. The ride sharing pickup location is far away from the exit area!!! You must walk a long distance with your luggage. Transferring to the airport is available at the exit area at $30 per person, but you may get a better price with a group of 5 or more via a negotiation on the spot at $20 per person.

Uber in Seattle is... well, it's what you use because there aren't really any other options. Taxis?…read morePractically extinct. Hailing one here feels like waiting for a unicorn to trot down Pike Street. So, Uber it is. The service itself is hit-or-miss. Sometimes you get a clean car, a driver who actually knows the city, and a smooth ride. Other times you're stuck on a scenic "Seattle detour" that's just code for "the GPS lost its mind in SoDo." Traffic is brutal no matter what, so don't expect miracles--whether you're in an Uber or your own car, you'll be staring at brake lights. Pricing swings with the mood of the city. Surge pricing during a Mariners game or when it rains (so, basically every other day)? Expect your wallet to feel lighter. But compared to the ghost town of taxis, Uber at least shows up when you need it, which is really the only reason it wins by default. Uber in Seattle isn't glamorous. It's not particularly cheap, and it's not always smooth. But it exists, it functions, and it gets you where you need to go--eventually. And in a city where taxis are a relic of the past, that's about as good as it gets.

I cannot believe the prices Uber is getting away with. It's insane in Seattle. A simple math…read moreequation: needed ride to SeaTac, distance 20 miles. If you car got just 20 mtg, then say it's $7.00 in gas. So my 25 minute, 20 mile ride was $87.00. Let's say the driver makes $25 per hour, which means they made $12.50 on my 25 minute ride. This means Uber made $67.50 which is $135 per hour. Get real! Stop gouging Seattle Uber! !!