Would not recommend. Not responsive to longterm customers…read moreor newer customers. Very unfriendly person who answers their phone. Questionable billing practices across the board. If you do hire them scrutinize the bill as well as labor time billed because they work VERY slow and do not give any type of time estimate for work. Should a customer be expected to pay for their lunch breaks? There is no follow up at all. Definitely do not recommend them.

Excellent. Professional, responsive and customer friendly. I am a long term customer and I…read moreunderstand that they are focusing on new construction these days, but they still are quick to respond to my plumbing problems, especially emergencies.

Very erratic in terms of response. Sometimes days go by before getting a call back. Even if you…read morecan't come at least call and say so. His work is fine. Nice guy but needs to be more reliable.

I had an emergency when I got to my camp in China. Jessica at the office was so calming and was…read moreable to get me on the schedule within 24 hours. They provide a quote when the technician arrived and assessed. I had Steve and Steve here to do my repairs. Steve from CT was here the entire time. He explained everything. He has a lot of pride in his work and it shows. Steve from CA showed up to help while he worked under my camp. I feel so much better knowing the repairs were done right by people who truly care. I plan to use Kennebec plumbing in the future for any issues that arise. Thank you for your great service. Pictures include the broken pipes and the new installation.

Oh my gosh, where to begin. I called the evening I realized I had lost water in my son's home. I…read moregot a return call first thing the next morning and came over and got us running again. So nice

So, I've had to use Osborne's for three things this year. In each instance, they have shown up when…read morethey said they would, investigated the problem and advised me what I could do. They then did the job ( again, when they said they would show up! ) and charged me what they said the job would cost. This is five star service, no doubt.

Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

It was July 3 late in the afternoon and our well pump started to trip its breaker. It looked like…read moreno water for the 4th or the weekend. With no optimism for help I called the Williams & Taplin number and left a message. Much to my surprise, I got a call back a few hours later and Mark said that he could come out in the morning on the 4th to check it out. He did and was prepared with a range of pumps in his truck to match mine with the right replacement - he pulled and replaced the pump and after flushing the well for a bit we were back in business - all on a holiday! Responsive and competent and at a fair price - thank you Mark for rescuing us over the holiday!!

I used a residential well for irrigating my garden pretty aggressively during this past summer's…read moredrought. I crossed my fingers that the well wouldn't run dry, but sure enough I overran the pump. I called Williams and Taplin and Mark got right back to me and got the pump replaced within a few hours of calling him. With watering my market garden this coming summer in mind, he got me a new well quote right away and I look forward to working with him again. He has a wealth of knowledge and is quite friendly and fair. I'm glad to have folks like him in this community.

Paving company broke a wire running from my house to my garage. Advised calling Al's Electric. The…read morepaving job was on hold until the wire could be fixed. Al came immediately with Clayton and repaired the broken wire, spliced and put in new 6' sections on three other wires running with it. Finished within an hour. Charged me $620.

Al and his crew fixed all my problems thoroughly and efficiently. He always picked up when I…read morecalled, and was open about his scheduling for my non-emergency repairs. I will definitely call him first the next time I have a problem.

I called Troy and asked him to give me a quote for a gas kitchen stove installation. He came at the…read moretime he had specified, looked at the job and said he'd get back to me with a quote. After several days, I called his office and asked his secretary if he had written up a quote. She said she had no idea, but would have him call me. That call never came. Needless to say, I will not be calling them again.

Troy went above and beyond to make sure I had heat before winter. Doing a natural gas conversion is…read morea process and having an antiquated furnace that barely worked they put a new furnace in quickly and efficiently. I had a delay in getting the gas meter installed so Troy came out himself with a couple of space heaters to keep my old house comfortable. Extremely impressed with his customer service and was reasonable with pricing.