Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I just can't say enough about this business and how much they have helped me out with an older car…read morethat my son drives. Scott, Tom and everyone else at this Automotive shop has been phenomenal. Trustworthy timely such a rare business to find these days. I will continue to bring all of my cars to Sundland! Their warranties are amazing parts and labor for one year

Dave is a honest and amazing mechanic. I have used him for all of my vehicles and my kids' vehicles…read moretoo. Dave has done simple oil changes on my vehicles all the way to major engine repair. On one occasion, he spent a hour looking for a leak on my truck. When he did not find one, he returned my truck and did not even charge me for his time. His prices are low. Car Clinic is the best.

After 2 years and a lot of money waiting for a transmission specialist to fix my car I brought the…read morecar here. They prepped the car for transmission repair elsewhere and had it back like new in 2 weeks. Dave rode with me to make sure I was satisfied. Honest repair shops are a breath of fresh air. I appreciate his communication and quality service.

I brought my 2001 Ford ranger xlt to get my transmission fixed. It has a 1+2 hard shift…read more The owner was very unprofessional. He had a mix of defensiveness , liability avoidance , and not a real diagnosis. He test drove my truck hard to avoid reproducing the problem, he asked me 3 times if I'm a mechanic and if I can work on transmissions, he was trying to size up liability risk. He handled it poorly. My transmission has a hard1+2 shift handles under normal /light throttle . He should've driven the way I described and knowledged the symptom right away. Instead he tried to dismiss it under heavy throttle (bad test method) then backed out once he knew I've been working on it. My truck drives fine on highway speeds, has no slipping, no burnt fluid or metal, issue is isolated to shift timing/pressure. That strongly supports valve body/hydraulic issue, not a full transmission failure. Bottom line he handled it poorly. I wasn't asking for a rebuild, just a diagnosis . Felt like they didn't want to deal with anything that required real trouble shooting.

I've been coming to Tri-City for about 2 years and have been absolutely impressed by the customer…read moreservice and quality of their work. My vehicle has only needed oil changes multi-point inspections this far. The cost is not cheap, but the value is far better than the quick lube joints and better than the dealership. The owner is involved and the rest of the staff are all super friendly honest & you know they are not going to try to up sell you on things you don't need. 11 out of 10 would recommend to friends and family. They are so good you would feel good sending your mom or grandma there and know they will be in good hands.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

There aren't many classic car shops in the valley That do quality work at a fair price Anymore…read more Acclaim is best one I've used in a long time. I Highly recommend them.

Michelle and Team were the nicest people who helped turn around my 1965 Mustang that needed a ton…read moreof work and now it runs like a top. Thank you very much for the great service!

You can tell they really care. I had a great experience with them fixing my motor mounts. They did…read moreit really quickly a communicated really well with multiple phone calls. I will probably go back here rather than the dealership next time I need something done. There is a pretty hefty credit card fee so I recommend using cash if possible. It was expensive as is most car related issues.

Thoroughly inspected and photo documented their findings- now we have new alternator…read more Rapid repair in 4 hours and car runs great.

Kenny and his team are the best! He has rebuilt 2 different…read moretransmissions for me over the years (93' Ford F-150 and a 07' Dodge Ram 2500) and I have referred family and friends to his business and they have all received the same great service. I highly recommend if you any troubles, stop by and let KB Transmissions take care of you. Thanks!

I just had my transmission on my 2004 Buick Lesabre rebuilt at KB's. It took longer than I had…read morehoped but I did tell them I had other transportation so a quick turn around wasn't important. It's a real deal mom n pop repair shop & I can appreciate their getting behind on a job so I wanted them to know I wasn't gonna rush them or hover over them. When I picked the car up it ran a little rough. No problem, the owner said bring it back & they will check it out. They fixed the issue & I did have to pay for the needed parts but no Labor. I always judge a business more on how they respond to & take care of issues AFTER your initial service or repair, and they get two THUMBS UP for that. They are sometimes unable to answer the phone so be patient if you need to talk to anyone. But April is awesome when you do get to speak to her & Ken the owner is very hands on with every aspect of his business. My overall experience was great! I would recommend KB transmission to anyone.

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Went there 10:30 am on July 29th. One guy was working the bay while I sat there 30 minutes watching…read morehim. I was expecting him to tell me to go inside the waiting room while he finished his project. I finally got out of the car and told him that it would have been nice if he would have directed me to the lobby. He said he was busy. I told him that I understood that but suggested that he at least do a 20 second check with me to direct me to step into the lobby. He replied that he didn't think my suggestion was helpful. I decided to not get the oil change. I have been a customer at Stinky's for about 3 years and always had outstanding customer service. I won't be back after this.

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at…read moreO'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided!

Did not tell us it was $200 JUST for a diagnostic check to tell us what's wrong with the vehicle…read more.. save your money and go to an ethical mechanic.