Awesome shelter, staff, and volunteers!! They take great care of the dogs and cats while waiting…read morefor adoption! The new shelter is excellent too!!

Not a place to work, nor get your next pet. I have reported to the City Officials to just be told…read morethere is no issue. I grabbed 5 kittens and 1 puppy to foster. 1 kitten died, 3 have been at the vet for a week, and the puppy needed blood because she had lost too much getting spayed and was left to starve to death.

i really cant say how god this place is ny mom got a dog fron here j cane dowb from houston i fell…read morein love with her dog he was well tooken care if when there!

They take amazing great care of the animals they rescue. They even took one of the dogs to A&M to…read morecheck his heart. The volunteers all have full time jobs and still manage to do home visits and pull dogs From high risk situations. They love their foster dogs and can tell you everything about the dogs personality for comparability. This rescue group has it down right. The answer emails and phone calls promptly. You save two lives by adopting from ART... The dog you adopt and the dog they can get out of a shelter after you and your dog get home.

I have A Very Sick Cat! I needec to have euthnized they would not even look at him. to check him…read moreout, to see how sick he was. I only wanted to have some mercy. I guess he will have to die first then hopefuly they will come and pick up his body. Not holding my breath.

Branded as a thrift store but more expensive than a normal thrift store. I think it's better to…read moreapproach SCT as a gift store rather than a thrift store. Lots of kitschy pet themed and animal themed items. I found something I could gift to everyone in my life. I'll be back to buy Christmas gifts. A good mix of new and used items.

This is the best thrift store I have been to in Dallas. The staff are amazing. Beth is one of…read morethe main employees I deal with and she is their secret stylist. Styled me for an event and definitely found me some great things. This store supports animal rescue too which is close to my heart. If you find yourself in east Dallas make sure to make the trip here. Thrifted items but also lots of great boutique items. Perfect place to find a great gift, do your holiday shopping or get some unique for yourself.

We walked in with a stray dog--left helpless in our neighborhood--and what we got was hostility,…read morenot help. The moment we explained that we'd lost all our ID and belongings, the staffer launched into an interrogation, asking if we had car insurance--not to protect the dog, but to prove we could afford it. It felt like being grilled by a detective rather than assisted by a caring professional. He even questioned why our phone number was "in the system," as if we were suspects, not people doing a kind act. Rather than offering comfort or solutions, he made it clear he preferred we drop the dog on the street than bring it into their shelter. The entire interaction was rude, accusatory, and shockingly unhelpful. And get this--I didn't hear a single bark or meow while waiting. No animals visible, no life inside, just an empty, cold waiting area. This place prioritizes paperwork and skepticism over saving lives. It was so bad that I genuinely believe a homeless animal would have a better chance finding help out in the elements than through this "shelter." Their interrogation tactics do nothing but discourage well-intentioned people trying to do the right thing. If you find a stray, don't bring it here--you'll face attitude, suspicion, and maybe even be turned away.

Amazing shelter that cares about the animals. They are super helpful if you've lost a pet.read more

I adopted this sweet angel, and within 12 hours she was sick, she had parvo…read more I spent $1100 within 2 days of having her trying to save her life. She died in her sleep on day 4. They showed no empathy, just kept repeating how "she was fine on Saturday morning" We adopted her at 2 pm on Sunday. She was so happy, and then it just took a turn for the worse. They should have pet checkups before sending them home with.. she was on day 2-3 of being infected with parvo when we got her. Her belly was FULL of worms, The vet said if she had received the dewormers they listed on her "shot records" she wouldn't have had all the worms.. they said her birthdate was also a lie, they said she was about 15 weeks old the vet determined she was closed to 10 weeks. They didn't even bother to offer to return the adoption fee, to use towards her vet bills. DO NOT ADOPT FROM HERE AND AVOID THE HEARTBREAK WE WENT THROUGH!!!

More transparency and honesty about the dogs we're adopting would be nice. I felt it was a bait and…read moreswitch in my situation. The original dog on their website I was interested in was a full breed miniature long haired dachshund. But they said she'd been adopted. BUT she had puppies. Okay, so I went to the foster home. The puppy in question wasn't really a "puppy" anymore at 15 months old. And he wasn't really a long haired dachshund. I decided to take him anyway. East Dallas Pet Rescue charged me $400 for a dog they claimed was half dachshund (by virtue of his mother being a full breed miniature long haired dachshund). I had him DNA-tested. Turns out I have an adorable super mutt who is only 20% dachshund, the rest of his makeup is rat terrier (28%), chihuahua (23%), Yorkshire terrier (20%), and the rest is indeterminate and what they call Supermutt for remaining percent. I love him anyway but can't recommend the rescue. They told me he was fully vaccinated but couldn't even supply his rabies vaccine records.

The staff were super friendly and helpful, and ALL of the dogs they had there were amazing! I…read morewould definitely recommend anyone who is looking for a pet to deeply consider adopting a dog from here!!

Absolutely HORRIBLE experience. Found a stray dog in my neighborhood that was skin and bones today…read more I brought her to this shelter in hope that they could help her and possibly aid her back to help before rehoming. The lady in the front, Billy (if thats even her real name, she was hesitant on telling me), was EXTREMELY rude the second i walked in the door. Had the worst attitude Ive ever heard. Not at all helpful, and couldn't care less about the dog. She refused to take the dog because I didn't have proof of residency in rockwall (I just recently moved here). The dog was microchipped so they just gave me the owners name, number, and address. I dont even know if that should be allowed. I guess they just give out a persons information to a stranger. I had to give the poor dog back to the owner who is clearly abusing her since she looked like she hadnt eaten in months. They didnt offer to give the dog water, treats, nothing. Even though she was clearly hungry and thirsty. Luckily i gave her some before i had to return her back to the owner. I cant believe these are the people Rockwall allows to watch over those animals. Absolutely disgusting and unprofessional. Really shows how much the manager, owner, and city cares about the animals in need.

After going through a few bad experiences of adding a fur baby to our family, we finally got it…read more Both Karnee and Rebecca were really great with us before and during our viewing appointment. I was hesitant about going through this whole process altogether because of past experiences but this has been one of the best. I fell in love with our newest family member as soon as Karnee brought him out. I read reviews both good and some negative that I read but I just had to see for myself and I am sooo glad I did.

I will always be grateful to Teacup and Toy Pets Boutique Team for providing my family and me with…read morethe greatest joy we could have hoped for. I thought I would never spend the money I would spend on a little fur baby but my mind is relieved of worry if our fur baby's health and knowing that she was well taken care of before adopting. I truly feel that Teacup and Toy Pets Boutique Team is reliable when it comes to any concerns or questions especially to families who are new to owning any pet. Thank you all soo much. The wait was worth it!!!

Marcia, Dallas Cat Lady, SPCA, Second Chance Rescue- When…read moreeveryone else said no, you were there with a solution. I rescued Artemis/mama. She got out and had relations. When the kitties arrived, we were so honored to be taking care of them, but I soon got sick. I want to thank you so much for coordinating, supplying extra cat carriers, and getting them to Boston where they will find great homes. My heart is broken and so is my other cat and dog. However, the very next day I started looking into fostering formally. I cannot wait to open up my home again and I thank you for providing this experience & support. Grateful in Dallas, Clarissa

Went in excited to adopt and was immediately met with a rude, dismissive attitude. The owner…read morequickly shut things down without asking questions or having a real conversation, making assumptions instead of actually listening. I understand wanting the best for the animals, but the way this was handled felt unnecessarily judgmental and unprofessional. I would recommend that any potential adopters look elsewhere if you're hoping for a respectful and welcoming experience.