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    Messenger Eugene, DDS

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

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    7 years ago

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    Aspen Dental - Pittsfield, MA

    Aspen Dental - Pittsfield, MA

    1.8(31 reviews)
    14.9 mi

    I had a tooth infection and Aspen got me in same day, which is the only good thing about this…read moreplace. The dentist immediately told me I needed my tooth removed and an implant put in. He also told me I needed a new retainer for some reason he did not explain. I was concerned with how quickly he jumped to tooth removal and how fast they had me at a sales desk trying to book everything.The process felt rushed and almost like I was on a conveyer belt to the payment department before I walked in. I made two second opinion appointments with local dentists the following week, and both told me getting my tooth removed was absurd. Each also told me it was ridiculous the dentist at Aspen hadn't cleaned the area around the infected tooth which is step one in any treatment plan. I also went to an orthodontist regarding my retainer, which Aspen said needed replacement despite not even having it at my appointment. They said my retainer was perfectly fine and there were no issues with it whatsoever. I'm now under the care of another dentist who says tooth removal is a last resort and does not believe I'm every going to get there. My advice is to: 1. Make sure you do have a local dentist so you do not need the services of Aspen. 2. If you do go to Aspen in an emergency and they suggest something serious, get a second opinion.

    You guys are awesome!! Thanks for getting me in early. See you in 2 weeks for round 2read more

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    Aspen Dental - Pittsfield, MA
    Aspen Dental - Pittsfield, MA
    Aspen Dental - Pittsfield, MA

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    Oral and Dental Implant Surgery

    Oral and Dental Implant Surgery

    1.0(2 reviews)
    14.7 mi

    This fall, it will be 3 years after allowing this facility to remove most of my teeth! I am a…read moreVeteran that has a combat disability rate of 100% . I was approved for implants and I made the decision ( horrific as can be ). The first thing that I noticed , was the time for removal of my teeth , went far beyond the timeframe that was allocated. For the next 9-10 months, I suffered from HORRIBLE black tar diarrhea! After complete silence from the office, I finally went to the hospital because I had I had LOST 70 lbs! The E.R in Middlebury , told me to I was ingesting alot of blood and both nasal cavities were severely punctured. Enough blood that was most likely responsible for the 70 lbs of weight loss. As you could imagine, I was very reluctant to return but after 2-1/2 years, I finally recovered enough , to get the job completed. I truly cannot believe ,that I was treated so terribly ! I think the problem was , the V.A hired a Cost cutting Dental Technician who shut down this specific clinic because he told me he couldn't allow this clinic to "rip off the V.A. This badly ". I spoke to him on the phone and agreed initially that maybe he was correct but I just wanted what they stated to be completed!! I showed up to this clinic and was immediately addressed with information that I didn't have any uber / or taxi to SIT IN THE LOBBY and WAIT FOR THE ENTIRE PROCEDURE TO BE COMPLETED!! The time estimate was estimated between 2-3 HOURS! ARE THEY INTENTIONALLY BEING REAL??? #1... There is NO WAY anyone would do this without any prior knowledge!! I then asked " why was it O.K. for my teeth to be removed without a baby sitter sitting in the waiting room the entire time?? I repeatedly asked " why was it acceptable for me to call the Uber driver to drive me back to my hotel w/o having to stay in the dentist waiting room the entire time instead of returning after the procedure was completed and THEN driving me to my waiting room?? I had already spent 300.00 dollars for the hospital room as it is!! This entire display of medical malpractice will be addressed through the state of VERMONT!! He started his plan... but ( I think he became angry with the cost cutter). I am paying the price to today!! I'm contacting the State of Vermont malpractice department for this mistreatment. His Office of misfits needs to be taught a lesson. I was in need of anesthesia ( as you can imagine ) but was told by one of Mrs Mengela assistant nurses that I "should just have it done without being put to sleep ". ! Imagine... 2-3 hours of having major dental surgery ( having metal posts drilled into my jaw) for hours while laying there holding my mouth open for the entire time. This circus needs to be stopped. Stay far far away from this madness

    They don't care about patients. They will lie to you about your insurance and turn you away. Talked…read moreto insurance company this morning. This afternoon called for an appointment. They were completely dishonest about how my insurance company works. They don't care that a human being is in pain, not sleeping, not eating and face is swollen to three times normal size. This is the second time my family has been lied to by this practice. If you want to be a worthless number that's not human this is the place to go.

    Messenger Eugene, DDS - oralsurgeons - Updated September 2026

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