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5.0 (1 review)
Open • 7:00 am - 4:00 pm

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5 months ago

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MarinHealth Orthopedic Care | A UCSF Health Clinic - Checking in for office appointment

MarinHealth Orthopedic Care | A UCSF Health Clinic

3.9(7 reviews)
2.4 mi

Dr. Shah seems like a very competent physician, although I would appreciate a less condescending…read moretone at times. That said, he absolutely took the time to explain things thoroughly and answer my questions, which I genuinely appreciated. My one-star review is primarily about my experience with Jasmine, a medical assistant at the Novato office. For several weeks, I had been working with Almendra to obtain a referral for physical therapy. Despite multiple follow-ups, the physical therapy office never received the referral. I was also told a paper copy would be mailed to me, but I never received that either. I then contacted the call center to try to resolve the issue and received a message from Almendra on 5/7 outlining possible ways to get the referral to me. I responded the same day and followed up again two days later, but never received a response. I understand things happen, but the lack of communication was frustrating. On 5/11, I called the call center again and spoke with Kelly, who was kind and empathetic. She suggested that I could pick up a printed copy of the referral from someone named Connor at the Novato office on 5/12. When I arrived at the office today, Jasmine, Connor's medical assistant, approached me and asked what I needed. After I explained the situation, her response was: "You came all the way here for that? It's in MyChart." I explained that it had been three weeks since my appointment, I still had not received the referral despite repeated efforts, and I had not been able to access it in MyChart. At that point, her tone felt increasingly dismissive and condescending. She responded, "You know Dr. Shah is your doctor, right? Not Connor," to which I explained that I was aware of that, but had simply followed instructions from Kelly to ask for Connor specifically. Jasmine then corrected me by saying Kelly was from the call center, not the office. I'm not sure where the hostility came from, but this interaction felt unnecessarily disrespectful and dismissive. Patients who are already trying to navigate delays and administrative issues deserve to be treated with basic courtesy and empathy.

Did you know Yelp started with the CEO looking for a good doctor? I know personally Yellow Pages…read morewasn't helpful at all. Welp, the rest is history. I never leave home without this helpful tool/app. Dr. Lyndly Tamura is a miracle worker! She's attentive, compassionate and listens to her patients. She fixed my mom's sciatica, and my husband's excruciating back pains. Her assistant Amit is stellar! I am an Executive Assistant, which requires a tremendous amount of attention to detail, amazing organizational skills, and confidentiality. Not everyone is that talented, very hard to find, especially these days - nobody reads or follows instructions. Amit is super patient and answers all my questions. PA Ryan Ansari is thorough and asks the right questions. What an "A" team! X-rays are onsite, which is a huge bonus. Ample parking in this healthcare complex. So blessed to have great doctors and nurses who genuinely care. They truly are the unsung heroes. I tell my kids these are the people they should look up to. What happens when their favorite athlete gets injured, they also need doctors. We will always need amazing doctors and medical staff around the world. 'Til we meet again ~ stay healthy and see you on Yelp (SYOY)!

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MarinHealth Orthopedic Care | A UCSF Health Clinic

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Muscle & Joint Clinic - Runner near San Rafael, Derik Anderson - chiropractor

Muscle & Joint Clinic

4.8(48 reviews)
2.7 mi

I came to Muscle and Joint Clinic dealing with tendonitis in both ankles that had pretty much taken…read moreover my life. At my worst, I could barely get through a workday, let alone exercise and do the activities I love to do here in Marin. Dr. Anderson was a turning point. He spent serious time with me figuring out the best course of treatment, and when things weren't progressing the way we hoped, he didn't give up. He kept looking for new approaches and stayed just as invested in my recovery as I was. He also figured out that I'm hypermobile, which is invaluable information to have as I build strength back and return to activity. I also genuinely love the whole team there. Alex and Joel are wonderful and made every visit feel like I was in good hands. If you're dealing with pain that's keeping you from living your life, I can't recommend this place enough. They really do help you get back to the things you love

This review is long overdue. I've been seeing Dr. Derik and Dr. Alex at MJC for the past couple of…read moreyears, and they have genuinely changed my life. As someone with EDS, finding knowledgeable providers is incredibly difficult, and they are one of the only true EDS specialists in the area. More importantly, Dr. Derik and team are the most compassionate, informed, and validating doctors I've ever worked with. I was dealing with constant pain and severe chronic neck pain that limited my daily life. Since working with Dr. Derik, my pain levels have significantly improved, and for the first time in 3 years, I'm active again and have been able to strengthen my body which has also reduced my fatigue, dizziness etc. The team at MJC truly listens, understands the complexity of hypermobility and EDS, and approach treatment in a way that feels individualized and sustainable. I can't recommend them enough!!

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Muscle & Joint Clinic - Chiropractic care for neck pain

Chiropractic care for neck pain

Muscle & Joint Clinic - Muscle & Joint Clinic

Muscle & Joint Clinic

Muscle & Joint Clinic - Back pain - chiropractic in San Rafael

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Back pain - chiropractic in San Rafael

MetabAcheck - healthcoach - Updated June 2026

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