I was seen this past week for persistent vomiting, something I've dealt with before. The doctor I…read moresaw was Doctor V. Nandimandalam, and from the very first interaction to the last, she did not hear me as a patient, she did not express compassion. This doctor's bed side manner was deplorable. She spoke over me repeatedly and would cut me off when I attempted to speak and advocate for myself. I also later discovered that she broke HIPPA law by sharing my test results with my mother whom was present without my consent in secret. I don't believe this physician is fit for direct patient care, as she gave me a terrible experience when I was already feeling awful, and she broke the laws that protect my privacy.

Fantastic staff! The nurses, doctor and radiologist who took care of me were great. They were kind,…read moreprofessional, and pretty funny too! I called back today with a question about my medication and the nurse on staff, Valerie, answered my question with such kindness and empathy, it truly made a difference to me. I really appreciated it. I hope I don't come back, but if I have to, I know I'll be well cared for!

I went there for an acute gallbladder issue. They ran a bunch of tests and determined it was an…read moreacutely distended gallbladder. They sent me home and told me to follow up with a surgeon?? I found a surgeon the next day who was upset that they didn't immediately send me to the ER. Because they did not, the gallbladder died before the surgery a couple of days later which caused further issues. Additionally, I asked four different people about checking in for insurance, etc. I was there for several hours before someone addressed this. As you can guess, I am getting numerous additional bills. I would NOT recommend this place for an emergency.

Poor front desk staff: We rushed our four-year-old son…read moreinto the ER for what we thought was a terrible asthma attack that had already be going on for 30mins. He had shortness of breath and alot of discomfort. As a scared mother I ran up to the front desk and said my son can't breathe we need help right away. The front desk woman paused, looked right me and rolled her eyes. As if to indicate I was being dramatic. She took her time getting our information down with alot of attitude and called in shortness of breath after a good 10mins. She was joking with the other staff in the background and had no professional or urgency. My son ended up being very sick and needed breathing support for several day afterwards. The carelessness continued when we found out his medications were not called in and he had to wait another day for medication he needed. I'm pissed but my child suffered. He deserved better care.

One of the best medical facilities I have ever used. The staff were amazing. Dr. Castaneda, Nurses…read moreBrianna and Elizabeth and Tech Robert treated me with such respect and compassion.

Very nice and helpful staff. Minimal wait time on a cold November night. They took care of my…read morelittle 9yo well when he had unexpected wheezing during a family trip. They even changed a prescription for me the next day when the pharmacy was out of stock of the original medication. Dr Khan was gentle and caring with my son. So grateful to find this ED

Doctors were great and we will miss them. This is a simple case of hiring the wrong people to work…read moreat the front desk. It's typically not great for business to let unfriendly people interact with your patients and their family's.

Dr. Pam and Dr. Jim are so kind and knowledgeable! They are always accommodating with same day…read moreappointments if my baby is ever sick. Their office staff answers the phone promptly and gets back to us so quickly with any questions we have. Never a long wait time either in the waiting room. They have made our first experience with a pediatrician so pleasant! Can't recommend them enough.

Medical Lewisville is a great big hospital, multiple offices around the hospital providing…read moredifferent types of medical treatment and services

If you need a neurologist don't go here. They do not even employ one. If I could do 5 stars just…read morefor the 3 male ER nurses I would but they were the only shining stars there. My daughter would have been killed by allergies alone if they had been deathly. . It took the 4 times to correctly write in the allergies. No IV all night even though they were supposed to according to hospital notes . My daughter was completely ignored once put in a room. It's the floor staff there that is not foo g their jobs. The quality of care is very low there. The nurse didn't even try to cover the iv wound while taking out iv and blood went everywhere. Very basic nursing skills missing there. They did not help my daughter for her reason going in and I wish I had stayed the night with her. Daughter is an adult in her 20's so I thought she would be ok. Everything was fine in an extreme slow pace despite not being busy. I will never take myself or a family member here again. I do not trust them for my health or safety after this experience. On top of that they say they got consent to record a conversation with AI notes which is a lie. We never knew about I

My previous experiences at this hospital and most hospitals in the metroplex have been up and down…read more My last visit on 7/10/2026 was great. MORGAN took excellent care of me. She referred to me as "friend" and she made me feel like she was super concerned about my well being. I limped in to the emergency room cramping and vomiting. Upon my arrival, there was a young lady there being very rude to the intake staff, I believe her name was Jimysha or something close to that. The charge nurse, I don't remember her name, she was a tall white lady. She handled the rude young lady so professionally. I wish I knew her name so I could shout her out as well. But my goodness, it felt so good to be treated well by everyone that I interacted with at Medical City. I truly would like to do something nice for those who had a hand in helping me recover. I left the hospital with a smile. Thanks again, Morgan! You're awesome!!

Contrast for CT was power injected into the soft tissue of my son's contracted arm, not in the…read morevein. He had to be taken to Parkland burn unit in Dallas. The pain he endured and continues to endure is totally due to the lack of care he received in medical city las Colinas ER. There was no documentation of this event, along with no communication with me by any of his "healthcare providers". Psalm 101:7

~06-23-25~ Flower Mound, Texas ~ Brought my brother here for day surgery and he received excellent…read morecare. Everything was running on time and the staff, nurses, and his doctor were all extremely efficient. I was kept updated of his status via text and the waiting room wall computer from start to finish. We never felt rushed while he was in the recovery room. They checked on him numerous times while in recovery. Even checked on me to make sure I was comfortable. The entire staff were friendly and accommodating to his needs. I would recommend this clean and professional hospital to anyone. Thank you for taking care of my brother. Plenty of ample parking!

The physicians are Foreign medical graduates and I honestly cannot pronounce any of their names…read more They order bloodwork and dismiss abnormalities. The waiting room was filled with walk-ins, but the ER is way understaffed.

I scheduled an appointment at a different nearby location and mistakenly showed up at this one…read more They were very gracious in getting me on their schedule and seen by a doctor within minutes. I went there because I had horrible pain in my right ring finger. After explaining the situation, the doctor quickly diagnosed me with a wasp sting and prescribed steroids and some OTC meds. I was on the mend very quickly. I would visit this location again if needed as the service was quick and everyone was friendly.

Quick service and great team. Very helpful and common sense practices. I really appreciate their…read morecare and team.

Great doctors and nurse practitioners! Accessible hours and locations They were great w our…read morekids Made them feel comfortable even with shots! They really take the time needed to listen and get it right!

I took my newborn here for her first appointment about a decade ago. I'm not sure if the same…read morefemale Dr is still there but it's a great environment and she did not cry at all

Lots of availability even last minute! The provider Katie and the nurse Jada were splendid! Katie…read morewas especially kind, personable, fun, and extremely thorough, explaining everything well. 1000% would come back if I'm ever in Dallas again, wish I had care like this in Hawaii :)

I like coming here for fast, convenient care for flu, covid, sinus infections, etc. When I'm not…read morefeeling well, it's nearby my house, rarely crowded and always super clean. Make your appointment online. I'm generally happy and refreshed by how I'm treated by the nurse practitioners here who are professional, good at their jobs, and with good bedside manner. I always feel like I get what I need. I do use my insurance and haven't tried self-pay. Thank you Texas Health Breeze.