AMAZING EVERYTIME!!!!! The place is super clean, and the…read moreteam is so patience and kind. Talk about attention to details - they do not miss the mark.

Worst facial I have ever gotten. I called to schedule an…read moreappointment at the $75 I saw on the website. They called to confirm the appointment and then they told me it was going to be a minimum of $135+++ I kindly said no thank you I'm all set. They called me back 15 minutes later and said they would honor the price. The aesthetician wore latex gloves the entire time that were a size too big at her... so the only thing I could smell was latex in the sound of that rubbing up against my face. I'm pretty sure she just used soap and water. I asked for a deep cleansing facial, she "cleansed" my face for no more than 2 minutes, max. She was washing my face, rinsing out the washcloth a bowl of dirty water that she had removed the scrub from. She would leave the room for 5 mins at a time and in the salon, the owner (?) was walking around talking on speakerphone... the least relaxing environment I have ever been in. I paid to have a face mask put on, it would've been a heck of a lot cheaper if I did it at my house. Finally, I went to check out and there was a miscellaneous $10 charge. There was no mention of "additional charges" when I was on the phone yesterday discussing the price. I think my skin looked better when I walked in. Super unhappy, would absolutely not return.

I've been a client of The Waxing Spot in Westport for many years. I've requested the services of…read moremany of their specialists and I'm now with Precious. Her warmth and calming manner enable me to relax while she provides her service. She is top in her field! I've been with Precious for a few months and I already know that she's the perfect esthetician for me. Her positive outlook and expertise put me at ease the first time I met her. Thanks you so much, Precious!!

Excellent scheduling system. The professions know their stuff. Brazilian wax is excellent. Very…read moreprivate and always makes me feel so comfortable. Thanks so much!

Kia is the best! Quick, clean, and booking is easy online. I won't be going anywhere else for…read morewaxing from now on.

Been going to Kia for some time now for a wax service, have to say she is very precessional. Kia…read moretruly takes pride in what she does and makes sure everything is perfect be she lets you leave

I reading through these reviews I'm absolutely SHOCKED! I LOVE EWC! I have been to locations in…read moreDallas, Miami, Westport, and Norwalk over the past 5-6 years! I find it really depends on your approach with people and how they will react to your energy. I have only had WONDERFUL experiences. I am not your average "just do my eyebrows" customer, I regularly get full leg, full Brazilian, underarm, and in summer I'll do full body. I have my preferred specialists I like to see and will list them below. So For the disgruntled customers, I'm sorry about your experience and truly hope you find services at a venue more to your liking. For potential customers definitely go to EWC! If you are scared or apprehensive talk to your wax specialist about it. If you aren't sure if you chose the right service politely inquire! It's that simple! I believe you vote with your dollars. And the Norwalk location is my favorite! Now for the wax specialists! I strongly recommend Cheryl, Fiorella, and Nina! They are all amazing, very professional and THOROUGH! If it's your first time and you may want a little hand holding, compassionate shoulder, plus a dose of breathing techniques to get you through it, I recommend Cheryl! Her warm, caring nature will calm you and bring you such ease! Her technique is flawless and so effortless you will happily return! Now, If you are like me and are looking for a wax specialist that is thorough, quick, and holds the best conversations while in your birthday suit, then Fiorella is your girl! She's hands down my favorite! I literally love our sessions together as she always makes me feel so beautiful, and like I'm being pampered (even before she starts waxing!) her confidence is totally infectious! I leave smiling, laughing and happy every time! Next is Nina! She is another wax specialist that is keenly efficient and thorough with a flawless technique! Sharing in conversation and life experience with Nina I felt like we had known each other forever! She's so cool! But trust all three of these ladies will have you feeling like a Star! I strongly recommend EWC to anyone looking for hair removal (male, female, all genders) they are super inclusive and warm! They always treat me with the utmost respect and care! Definitely ask for the specialists I recommended and you can't go wrong!

So, i booked my appointment for a Brazilian wax. BTW, this was my first time here…read more I'm not new to waxing, yet it's been a minute since I'd had one. I'd say the service was 'okay'. Could it have been better? Yea. Let me put it this way, I ordered a shaver on Amazon that does a better job than a Brazilian wax and a) not painful b) LESS expensive and c) I can use it over and over!

Always excellent and they make my eyebrows look amazing. Definitely my go-to since we moved to…read moreNorwalk

This is a review on first impression, I did not feel comfortable even pursuing a service. Upon…read moreentry, there were 3 individuals in the small waiting area (which is also the entryway). Despite postings on the door indicating that customers would need to wait outside after signing in to respect social distancing. There was one woman with a client and another client sitting in the chair right beside her. Social distancing was not a thing there either. Also, other reviews referenced face masks and shields, that was not the case. The woman had on a mask but no shield and again, the lack of social distancing did not make me feel comfortable or assured that other protocols were taking place either. Everyone inside did have on masks and they were worn appropriately but given current covid rates, much more should be in place. I'm wondering if things have slacked off in the past few months but hopefully they will remember we are still in the midst of covid and reinforce them.

Alda is AMAZING! She is professional and the process was the least painful I have ever had. Her…read morespace was gorgeous and the bed you lay on was very comfortable. I was traveling through CT and really needed sugaring. She was very responsive to help me get an appointment last minute. Thanks Alda

I never thought I'd consider hair removal a fantastic experience. After a visit to Celeste Body…read moreSugaring, I can say with conviction, this is the best place for hair removal. When you're dealing with "sensitive" areas of your body, comfortability is key. Alda (owner) was so professional, yet warm and approachable- like one of those rare gems you feel instantly at ease around. Her attention to detail is unparalleled-- there was not a single hair left! The entire process was quick, efficient, and delivered very desirable results. The pain was moderate but 75% more tolerable than conventional waxing. Since sugaring is far less damaging than hot wax, the redness subsided within minutes. Also to note: the space is clean and chic-- 2 adjectives I just adore! If you're looking for a better way to get smooth and hairless skin, DEFINITELY visit Alda!

Claire is literally one of the sweetest people I have ever met. She takes pride in her work and…read moretakes her time to ensure that the service you are paying for is well worth your time and money. I've gotten my lash lift done by her twice already and I'm already planning on visiting her for a third time because I find that no one else can do lash lifts as amazing and perfect as her. Not only does the lift last me well over two months, but I also find that my lashes remain healthy and long throughout, unlike a lift I've received elsewhere in the past. Claire also incorporates a hand and arm massage which is very much appreciated considering most esthetician's I've been to have left the room to do other things as I lay on the table with the perming solution on my lashes. Claire makes sure that not a minute of your time is wasted by staying both efficient, and on her feet to insure that you are in complete relaxation mode. I've recommended Claire to multiple friends when they've expressed interest in receiving lash lifts services as I do truly believe that she is the absolute best in Florida. I have attached a couple of photos of my last lift done by her for you guys to view and judge for yourself of whether she's worth the try. But if you want my opinion, I say go for Claire because not only does she have great credentials, but she takes immense pride and dedication into her work.

I was going to Claire for over a year now for all my skin care needs. She's so knowledgeable and…read moresweet..my skin has never looked so good. I've had many facials in the past but Claire goes the extra mile. While my mask is on she massages my hands and arms and spends time explaining home care and maintenance. I have looked forward to every visit ..I honestly love her.

My judge of a good nail place is when I walk in and like everyone else they say "Color's on the…read morewall." Went in on Sunday morning without an appointment. Was immediately greeted by a warm friendly woman who showed me to a chair. Two hours later I had my spa pedicure and gel manicure completed to perfection. The pedicure was relaxing and they had many levels to choose from. Everyone who worked with me was professional and kind. The shop is immaculate with lots of color choices. Pro tip: go when they first open on Sunday!! It was busy an hour later.

I would say the only person that is lucky, lucky is the owner of this place. They did an OK job,…read morebut was SOOOOO expensive. LIke fancy spa prices. My daughter and I both got mani/pedi and I walked away shell shocked. We live in another state, but yikes! It was nearly $400 for both of us. It would have been at least half where we normally go. I felt very Unlucky that this was the place we stopped into before our family event that night.

Shout out to Jailyn for consistently providing amazing waxing service, for her time management, and…read moregenuine customer service. She's always gone above and beyond, which I value every time I come to see her. Keep up the excellent work!

This review is based solely on management of the Westport EWC. Violet is an amazing waxer and I've…read morenever had issues with her. I've been coming to EWC for 15+ years and since new ownership of the Westport center, it's increasingly become worse at customer service. I had an issue last Friday where part of my appointment was given to another customer. I had an appointment with my waxer from 5 weeks prior. She wasn't in for that appointment so I rescheduled to the following week. When I arrived, front desk said she wasn't in and I'd have to use another waxer. I grudgingly agreed and then I saw my waxer. So, basically, the front desk lied to me. They agreed that I could see my waxer but only for 3 of my services, not the fourth. I had to see a different waxer for that. They put me in with someone who as only been waxing for a month and left more hair than she removed. I didn't notice until I was home as the light in there is terrible. I have left 4 messages for the manager and have received NO response. When I called again today they said, she'd get back to me in the next week! It's already been a week. The customer service there is awful. Update to my review. The manager, Tiffany called me today and was extremely professional and helpful. Hopefully she can impart some of that good customer service to the front staff and they can feel better empowered to make decisions that are at their customer's best interest. Thank you Tiffany.

I don't usually write reviews, but I feel strongly that people should be warned before coming here…read more I booked an appointment for a regular gel manicure and still waited 45 minutes before being taken, despite arriving on time. Once I was finally seated, the experience only got worse. The nail technician completely damaged my natural nails. She aggressively used the electric file and dug into my nails, creating deep ridges in the nail beds. She also filed the sides down so narrowly that each nail ended up jagged, uneven, and poorly shaped. It honestly felt like she lacked basic experience. I immediately went to my regular nail salon to have the gel removed, and even then, gel is still embedded in the grooves that were carved into my nails from the over-filing. I've been told it will take around three months for the damage to fully grow out. When I expressed how upset I was about the condition of my nails, management refused a refund, saying they couldn't refund the manicure because the technician "took her time." Taking time does not excuse destroying someone's nails. I had to ensure management that I also tipped this nail tech before having them agree to refund me. This was my first and last visit. If you care about the health of your natural nails, avoid this place. The damage caused was traumatic and completely unacceptable.

He recommended the UV gel nails, and I have been so happy with them! They look great and I've been…read morereally impressed with the quality and results. I'm so glad I took his advice