I was always interested in trying their Christmas trolley tour. My family ended up taking another family's tickets last minute because they couldn't go. They don't offer refunds, but you can give or sell your tickets to someone else. You just need to give the company their name and phone number so they can inform the driver as they take attendance. Since things happen and people get sick this time of year that's a nice option. We got lucky and had a warm night for our Christmas trolley tour. It was 40 degrees, the windows weren't foggy, no rain or snow. Given our luck in weather, it made for an absolute fantastic time! Everyone also arrived on time so we were able to start a few minutes early and the driver took us to a few extra homes which I appreciated. Otherwise, they suggest that you bring a small towel to wipe the windows since the trolley is heated and the windows fog. I'm glad the trolley is heated. The company does a nice job mapping out which homes to go to. Earlier in the season there may be less decorated homes, but the weather might be better. Later in the season, I would imagine there's going to be more decorated homes. I appreciate that the company puts a lot of effort into their map and what homes they visit. The driver did a nice job taking us around and narrating. My favorites were the Taylor Swift decorated house and the decorations that are coordinated with music. In the past, we have driven around ourselves, but this just made it a lot more relaxing and was worth the cost. The cost does not include tipping the driver, so make sure to tip. The tour was an hour long, which was perfect for me but a little too long for my 3 1/2 year-old. Other reviewers mentioned wanting a 90 minute tour. If they could offer 60 and 90 minute tours I think that would be good options. Otherwise, the 60 minutes was perfect. Another idea: They could also offer a boozy tour later at night for adults only. Christmas bar hop tour? read more

Naperville Trolley & Tours - Bus Tours Near Me - Naperville, Illinois

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Annette's children's tour was great! Ms. Wehrli is a lifelong Napervillian who is clearly passionate about the community and its history. It was just long enough for my 2 year old. I appreciated how she provided a scavenger hunt list of things for kids to look for during their ride. We'll definitely ride again soon and maybe invite some of our friends along! Thanks Annette. :) read more

Naperville Trolley & Tours - The trolley stop was easy to find, just across the street from the Nichols Library on Jackson street. - Bus Tours Near Me - Naperville, Illinois

Annette herself was our driver for a wedding we attended in the last month. she was so kind, happy and brought so much joy to the day escorting us a short ways to the chapel and back. I highly recommend her and this company for your wedding day or really any event. read more

We booked Naperville Trolley & Tours for our 9/21/24 wedding day to bring us to/ from our photo location & I cannot recommend them enough!! Annette was incredible with all communication from the start regarding a quote, contract, reminders for payments and even helped us build the perfect timeline for the day! Not to mention how cute the trolley was inside & out! We were able to use our own music & bring snacks & drinks and our driver was awesome! We will continue recommending this service to anyone looking for transportation on their wedding day in the southwest suburbs of Chicago! read more

Naperville Trolley & Tours - Bus Tours Near Me - Naperville, Illinois

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We rode the kids' 20 minute Trolley tour with our 3 1/2 year old and 9 mo. old granddaughters. It was fantastic!! The kids had a blast! Even the 9 mo. old was smiling and enjoying the ride. The kids' music was great! Annette created a list of things for us to look out for and that was so much fun! Annette pointed out some sites and little tidbits of history along the way also and kept the children engaged. It was very well organized and communication before was perfect. The Trolley was very clean and beautiful. It was a rainy day and it didn't matter at all! We are already talking about doing it again! GREAT EXPERIENCE!! read more

Harry is the best! super accommodating! Couldn't ask for more on our friend's big day. Harry is an absolute legend read more

Naperville Trolley & Tours - Bus Tours Near Me - Naperville, Illinois

Our driver was Annette, and we had such an enjoyable time! I booked this as a birthday gift for my boyfriend, and he loved it! Our ride was full of laughs and smiles. We were able to ask questions and learn new Naperville facts (we learned a lot)! This is definitely something to try while in the area especially if you're visiting. read more

Fabulous experience from start to finish thanks to Annette! Excellent communication & guidance with planning, immaculate & beautiful air-conditioned trolley, and the most professional, knowledgeable & friendly driver! We loved everything about working with Naperville Trolley & Tours, Ltd. for my son and daughter-in-law's wedding!! read more

I had the most amazing experience with Naperville Trolley and Tours! Annette was incredible to work with. She was quick to respond, thorough with her replies, kind, and took the time to ensure we had the best experience possible. Our Driver Irv was also awesome! My sister, myself, and her friends had the best time on the trolley and it was a night to remember :). I would recommend to anyone!! read more

I went on the Christmas light trolley ride tour and it was so much fun! We sat in the back of the trolley and it was a party. Alcohol and snacks were being passed around like crazy! It was so much fun. Everyone on the ride (at least in the back) was being very generous with their snacks and drinks and it was all in good fun. Alcohol is allowed on the trolley of course. The crowd was mostly made up of older folks (50s+) but my bf and I still had a lot of fun hanging with them. The lights are spectacular and even though I live in the area, the driver took us to a lot of places that I hadn't seen before! Probably doing it next year too! read more

Took the trolley tour of Naperville Christmas lights, if you do it, make a reservation via email. The logistics experience was GREAT. Email the day of the event as a reminder, phone call 5 min before as we were running behind. (know where the stop is, we were off by a block since Jefferson & Jackson are easily confused in your mind.) The trolley was ehhh, clean, warm but crowded, they pack them full for sure. Wood benches were well polished so sliding around was normal. The sound system needs a little help, multiple speakers placed through it would make the sound more evenly distributed allowing for conversations but preventing surrounding conversations from impacting your enjoyment of the music. The driver was pretty unexcited and kept telling us the negatives... "if you've been on here before, you will see many of the same lights", "we don't have time to see this one", "over there is a 30' tree which is normally lit, but not tonight". He was overly excited to tell us we were at the end of the ride and forgot to mention he works for tips... so many left the ride without tipping him. I gave a little for the information and experience, not his personality. Will I do it again next year for my kid, yeah. Do I think it is a can't miss experience, not right now... but they could make it that way with a little more training of the drivers, or a 2nd employee riding as 'spirited tour guide' and a sound system upgrade. read more

The children's tour was such a cute experience to do with my 3 year old daughter and our neighbors. It's a short, 30 minute ride and the trolley is so clean and well kept. You are picked up from Jackson DT on the river. The children's songs are a little overkill bc it's hard to hear with them but they do such a nice job of keeping the kids entertained and allowing them to ring the bell on the way off. The only thing I knocked off one star for is that they charge for everyone even lap children. Really young babies should not be the same price as adults. read more

Just wanted to enjoy a winter trolley ride with my kids & family. Annette quickly took my $200 deposit, then cancels on us by choice. She tells us 26 days before our scheduled trolley ride, as the contract states no refunds under 30 days...how convenient. Feels very shady. She wants to give ornaments or a credit (not to be used for the next holiday season) instead of doing the right thing and refunding customers. Who takes money for a service, then decides not to perform the service and says I'm keeping your money? Annette does...Stay away from this holiday Grinch. read more

We are so happy we used the Naperville Trolley for our wedding - everything was perfect! The trolley brought the bridal party to the church and took us around to multiple stops for pictures after the wedding. They let us play our own music and bring our own snacks and drinks. On top of that, Annette is great to work with! She made everything easy for us. Everyone had a great time, I would highly recommend it! read more

Annette with Naperville Trolley is a JOY! My fiance did all the booking for the trolley for our wedding so I had never spoken with her prior to the big day, but she greeted me with a huge smile and "ding ding" of the trolley bell. The trolley was stunning too! We got a some cute pictures with it and it was clean and air conditioned!!! (It was very hot on our big day!) Annette hung a "Just Married" sign which was great for pictures too. She let us play our own music, she was flexible with our photograph locations and was positive and professional. I loved the trolley ride and wish we could have spent more time riding around that day. It was so much fun! Thanks Annette and Naperville Trolley! read more

Although I did not end up booking with Naperville Trolley due to our service location being "out of their area" - Annette was quick to reply to my email and answer my inquiries. I will definitely consider Naperville Trolley for future events! Thank you for the information, Annette! read more

I bought and reserved 9 spots on the Christmas Lights Tour(south) for family. It was a nice time, my only slight complaint is IMO the tour should be 90 minutes rather than just 60, I'd be willing to pay more for a slightly longer tour. The trolley we were on was very nice, looked newer and very clean and well kept. Driver was friendly and courteous. There was Christmas music playing the entire time, my daughter and nieces loved it and were signing along. Even though we went on one of the colder nights of the season the temp on the trolley was comfortable. The windows do fog up so I suggest bringing a small towel or hand towel to occasionally wipe of your window. Their website says beverages are allowed but did not specify if alcoholic beverages were allowed or not so since it did not say they were not allowed I brought some adult eggnog drinks. Next year we are going to do the North tour. read more

We used Naperville Trolley for our wedding party and Annette was so wonderful to work with! She did such a wonderful job helping to calm my nerves about the big day and helped things run so smoothly. The trolley was so much fun, and so was our driver, Dennis, "Captain Sully!" He went with the flow and let us have a blast! The "Just Married" sign was a cute touch that made it feel like it was just for us. Thank you! We recommend Naperville Trolley to any bride and groom! read more

Naperville Trolley & Tours - Bus Tours Near Me - Naperville, Illinois

Naperville Trolley was an amazing addition to our wedding. Annette and team did a great job coordinating with us before our wedding day, so there were no questions day of. They let us play music, and enjoy driving around taking pictures between the wedding and reception. We had so much fun. The trolley itself is adorable and I can't wait to see some of our professional photos with it. If you are considering booking, I highly recommend! read more

Naperville Trolley was a great choice for our wedding! They were very friendly and easy to communicate with prior to our wedding day and very accommodating. I changed the timeline just a week before and Naperville Trolley adjusted with no problem. Our driver, Chris, was very nice and we had a great time on the trolley. Also, both Annette and Chris sent us a card which was very thoughtful! read more

Sully was an awesome driver and made our wedding day even more fun and special! He added some entertainment and enthusiasm for sure! They were on time and easy to work with! Loved the trolley decorations as well! Definitely would recommend for other people's weddings too. Even without AC on a July day the ride was comfortable with windows down! read more

We had the greatest experience working with Annette at Naperville Trolley & Tours. From the very beginning to the wrap-up, she was so attentive to details, responsive, friendly, and helpful. She made the experience so easy and the trolley is stunning! We can't recommend them enough! read more

I took the Naperville Holiday Lights tour again this year. We rented 2 trolleys for our run club. Our driver Harry Saunders was "AWESOME" we requested him because he did such a great job last year. This is a really fun event, I will definitely be back again next year. read more

Thank you so much to Annette and our driver Sully for such a wonderful wedding day trip. We had the blue wedding trolley, and had just an amazing ride. Sully went with the flow, as we weren't sure where all of our photo stops would be. He wore tons of silly hats and made our guests laugh and feel comfortable. Annette was wonderful from the very beginning, and really made ordering the trolley and setting up the details so simple. Thank you again for such a wonderful experience! read more

My husband and I used Naperville Trolley for our wedding. From the moment we inquired, Annette was awesome with answering all of our questions and getting back to us ASAP. We researched several trolley companies in the area. While they weren't the cheapest (middle of the road, actually), we were REALLY pleased with our experience! Our wedding party jammed out the entire time and John did an outstanding job as a driver. He even ventured into Downtown Downers during the fest because I really wanted to go to Everyday's a Sundae with our wedding party. So nice! Everything ran smoothly and everyone we worked with from the company was SUPER nice. Definitely recommend them! read more

Naperville Trolley & Tours was AWESOME for my August 3rd wedding. Annette was easy to work with while planning out the logistics. We got the blue trolley and it was perfect for my wedding party. The Just Married signs were very cute and the inside of the trolley was very nice and comfortable. Our driver Fred was great as well. Very accommodating to our needs the day of the wedding. I would highly recommend Naperville Trolley & Tours for your wedding, trust me, they are exactly who you want. read more

Knowing that we had a very large wedding party, and having lived in Naperville for several years, we knew that a limo just wasn't going to be enough space and that trolleys are frequently out and about around Naperville! We booked with Naperville Trolley far in advance for our summer wedding to ensure we could get a large enough trolley. Annette was such a pleasure to work with throughout the booking process, even working with our timeline to assign the correct number of hours to our driver. As our wedding approached, Naperville Trolley acquired a new trolley with air conditioning, and Annette assigned the trolley to us for our hot, July wedding day at no additional charge! She was also extremely thorough, with a phone call a few days before the wedding to go over the wedding day timeline, as well as to check on any additional needs. She was familiar with our picture location at the Arboretum and was able to make suggestions as to where we could drive and where the trolley could not go. She potentially saved the day by letting us know that the trolley could not go to some photo locations so I could coordinate with my photographer beforehand! She followed up with an email to confirm all wedding day details and introduced us to our driver, Harry. On our wedding day, Harry was on-time and ready to go. He even had a special song ready to go on the trolley for our trip to the church! He let one of my bridesmaids DJ the rest of the music with a playlist she had created on her iPhone. Harry was friendly, professional, and helpful throughout our entire trip, especially through the Arboretum! He expertly navigated the narrow Arboretum roads, finding great places to stop and wait for us to get on and off the trolley. He worked with my photographer to get us to the correct locations for photos, and he even hopped off the trolley with umbrellas when we were caught in a spontaneous rain shower! After our wedding, we received a thank you note/congratulatory note from both Harry and Annette! I cannot express enough how perfect our transportation needs were met on our wedding day, and I would highly recommend Naperville Trolley for a fun, unique, and special wedding day transportation option! read more

Naperville Trolley & Tours - Toasting on our trolley ride! - Bus Tours Near Me - Naperville, Illinois

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We had an 80th birthday party in town for the weekend. With many out of town guests that had never been to our town we thought it would be nice to have a historic tour of Naperville. Our experience with Naperville Trolley & Tours was outstanding. Annette Wehrli was our driver and she made the experience entertaining and interesting. We would definitely recommend this experience to anyone with guests or simply a group outing to learn more about our wonderful city. read more

We used Naperville Trolley for our July wedding. We absolutely loved our blue trolley; it was a great touch for a "something blue" for a wedding and looked nice in photographs. The trolley was clean and spacious and our driver was great! We even got a thank you note from him thanking us for choosing their services. This was such a nice surprise! I would highly recommend Naperville Trolley for wedding transportation! read more

We had a fabulous time on the trolley touring neighborhoods looking at homes decorated with Christmas lights in Naperville this past December! We rented the whole trolley for our family and friends. Our driver, Harry, was very kind and accommodating. He was dressed for the occasion and added to the festivities. I would recommend this trip to everyone! Thanks again for the memories. read more

We booked NT&T for our wedding transportation and have nothing but good things to say! Annette was wonderful to work with when booking and in communications leading up to the wedding day. We rented the 32-passenger non-AC trolley and it worked out great for a cool September wedding day (phew!). Our driver was on-time and got us everywhere we needed smoothly. We brought a cooler with drinks and our own music to play. I recommend to future brides & grooms! read more

We used Naperville Trolley for our June 2017 wedding. The trolley we booked had a malfunction with the AC and Annette went above and beyond to ensure our wedding day transportation was perfect and the AC was fixed (although it was a gorgeous summer day and we didn't really need it!) This truly speaks to her commitment and willingness to provide the very best experience- other companies may not have cared as much and would simply show up in a different trolley. I highly recommend Naperville Trolley, their customer service was top notch, and our driver, Harry, was so kind and thoughtful! We can't thank you enough! read more

We used Naperville Trolley for our August 2011 wedding and they were excellent to work with. Our Trolley Driver, Annette, was so much fun! Our bridal party had a blast!!! The white wedding trolley looked so cute in all of our pictures with the "Just Married" and "Going to the Chapel" signs. The whole trolley company was great to work with. We had an awesome experience. read more

Took the Holiday Tour tonight. Not great. Would suggest going before Christmas. Not much to see.

We are so glad we booked with Naperville Trolley for our wedding! Annette who responded to all my emails was so friendly and helpful. She was very sweet! She was always quick about responding to any questions. The trolley was so pretty on the day. It was exactly what I wanted! They even had "Getting to the church on time" and "Just married" signs. It was perfect. We had a great time, and Captain Sully was so funny! He was a really good sport and genuinely seemed to like what he does. After our wedding, we received a thank you note from them, which I thought was a lovely touch. I definitely recommend Naperville Trolley :) read more

Great people to do business with! So enthusiastic both before and after the event! Had them for my daughter's wedding and the kids had the greatest time ever! Good for any event! Friendly and dependable! read more

We booked the Naperville trolley for our wedding because our bridal party had 14 people in it. It would have been a tight fit into any limo and since we were in Naperville, the trolley was a good fit for us! The trolley was ready waiting for us after the ceremony. It took us around Downtown Naperville for pictures on the Riverwalk which was great because parking is a nightmare down there. It was great to have everyone all together. We got some great trolley pictures. We were able to listen to music on the trolley which made the ride a lot of fun! Also you can drink on the trolley. Our driver was Sully and he was awesome! He had about 6 different hats he wore during the drive. One of them was a top hat with a bride and groom on it. He was so nice and flexible. Everybody had a wonderful time on the trolley. It made picture taking between the ceremony and reception so much fun! read more

We have used Naperville Trolley and Tours for the past two years for a private holiday lights tour. Annette was so helpful with booking, and the drivers that we have had both years were great. The stops on the tour were amazing. We will definitely be using them again next year! read more

Disappointing tour. Only 7 houses and because it was a 9:30 pm tour the last couple had already turned off some of their lights. Better to follow map from newspaper. If you do go sit on right side of trolley for better view. read more

We have used Naperville Trolley on several occasions and they are always so great to work with. This past weekend, we did a family trolley tour to celebrate my parents' 50th wedding anniversary. Annette worked with us to blend her Naperville History Tour with a few special stops that were part of our "family history tour". It was so much fun and very memorable. Annette was knowledgeable and fun as our driver and so accommodating both throughout the planning and on the night of the event. I would highly recommend Naperville Trolley as either the "main event" or as a fun transportation option to wherever you are headed! We will continue to come back to Naperville Trolley!! read more