Cant say enough postive things about this business. I contacted them via text and arranged for a…read morelimo. They quoted a price, and on my coonfirming text, I mentioned that they were a bit higher than I expected. They replied tomy text and said that they were based in Grayslake and ther are was higher because my end destination was in Crystal Lake. They could have stopped at that point but these people really understand customer service - they referred me to a competitor in McHenry, which saved me money. You dont see that type of service from most businesses any longer. If we will be going anywhere in Lake County and need a limo, we will definitely call them first!

Great service, very professional and reliable. The driver picked me up right on time. He was…read moreacutely early. Reminded me for essential travel items before leaving the house. The car was immaculately clean and comfortable.

I recently used American Taxi and the service was excellent. The driver arrived on time in the…read moremorning and got me to my destination on time. Later, on my return home, the second driver also arrived very quickly after I called to schedule the return trip. Both cabs were clean, appeared to be well maintained, and the drivers were professional, friendly and polite. My trip was only two miles there and back, and the cost for both rides combined was just $15.00 total. Another taxi service I called first was going to charge me $40 for the trip to the same destination, and another $40 for the trip back home. That is not an exaggeration.

Abi is the best! He tracked our flight and was perfectly on time. He was so sweet with our…read moredaughters, offering snacks and drinks. The car was spotless and had plenty of space for two car seats, luggage and a stroller. I would absolutely recommend Abi!

Excellent service, right in time for large group pick up and drop off. I recommend D'e Elite.read more

We hired this company for my wedding last year. They promised us a white limo/bus on the day of the…read morewedding. They arrived in a black run town 20 year old bus. We had no choice but to take it and the driver said to talk to the owner after the wedding. The A/C on the bus was not working. It was 90 degrees outside on that day and inside the bus felt like it was 110 degrees. 2 members of the wedding party fainted. I asked for a partial refund and he did not honor it. He was rude and lacked courtesy, understanding and professionalism. They did the classic bait and switch and got away with it. Go with a different company. *Note that the company immediately responded to this Yelp review in a rude, aggressive and characteristically unprofessional way and when I called them out on it, they went back and changed the review to sound better but they still didn't do a very good job just like their limo service. Good luck dealing with this guy.... b/c you're going to need it.

We had the best experience with the black car service very professional and prompt service will use…read moreagain

Excellent price and fast service. The vehicle was spacious, and the service was promptread more

probably one of the worst people you can work for. will run you into the ground and not even blink…read moretwice to make sure your ok. if you have a small mistake after being loyal to the company for more than 20 years. they'll dock your pay and if you question it. they will tell you if you don't like it, you can go somewhere else. if I could give this zero stars. I would. wishing somebody the best of luck working here is like telling someone with stage 4 cancer "it'll get better"

At a stoplight in Ivanhoe. Light turns green. All 2 lanes of vehicles proceed. Your driver of a…read moretanker truck is in the left lane next to me. I was following cars in the right lane when I noticed there was a merge ahead so I put my blinker on. Sancken semi truck driver decides to put the pedal down to keep me from merging. Really? Your in a semi and you're going to cut someone off IN THE COMPANY TRUCK with the name SANCKEN TRUCKING written on the side Truck # 122 - License Plate P955739? His front end eventually was even with my back door, if I would have merged, he would have run me over. I slammed on the brakes and thankfully did not crash. I will remember this and spread the word!

I recently had the opportunity and pleasure of utilizing Northern America Taxi in a bit of a unique…read moreway. I was assisting a friend who was homeless join the Milwaukee Rescue Mission and get involved in a fast track career program. As part of the effort to get my friend up to the Milwaukee Rescue Mission I had to contact taxi services and find one which could bring my friend from Gurnee up to Milwaukee while meeting my expectations. It was challenging. After a few uncommon conversations with some local taxi services I was getting a little concern. I then found Northern American Taxi. I called Marianna and described my unique situation. She liked the idea of helping a homeless person and we proceeded to arrange the ride for my friend. When my friend arrived at the Milwaukee Rescue Mission, he called telling me he had a great ride and good time chatting with Marianna. In addition Marianna also made a nice contribution to PADS, the Chicago area homeless program. During this current time we need special people. Marianna not only provided a great service, she showed heart and honor helping an organization focus on helping the less fortunate.

Looks like this company may no longer be in business. I tried 2 phone numbers that are supposed to…read morebe theirs: the number on this site and another one, and both numbers said they were disconnected.