Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

When third-party workmen in our yard knocked out our business' internet access, we were in panic…read moremode. We needed to splice or rerun the fiber optic cable as quickly as possible. After soliciting three bids, we chose to go with Premier Communications. Premier responded to our request for a bid within 20 minutes, and scheduled a technical visit that same day. Every person I spoke with from Premier(Scott the owner, the scheduler and Jeff, the technician,) was knowledgeable, straight- forward, professional and considerate. The scheduler/dispatcher kept us consistently updated with regards to the technician's arrival time. We were especially impressed by our technician Jeff. Jeff was really sympathetic with regards to our need for a quick and reliable fix at an affordable price. Jeff offered us several options and the next day he came back and fixed our problem like a true expert. Premier's estimate was roughly 1/2 to 2/3 of the other estimates we received. Jeff and the rest of the Premier staff did a fantastic job at getting us re-connected within a day and a half. I would recommend Premier Communications to anyone who needs assistance with installation of PBX systems, cabling, and cable repairs.

I couldn't be happier with Scott and Michelle and the service they provide our company regardless…read moreof the time, day or night. We love our new phone system, and working with Scott and his crew was the most simple transitioning of a system I've ever been a part of. If we have ANY issues, it does not matter, day or night, they are there to fix things whether it be remotely or in person, at the drop of a hat. HIGHLY, HIGHLY recommend them!!

Worst T-Mobile Experience Ever…read more Promised "$500 off" deal turned to nothing I walked into the store specifically to add a line. * Sales rep enthusiastically told me they were running a promotion: "$500 off any new phone." * One minute later: "Sorry, you don't qualify." No explanation, no fine print shown--just "you don't qualify." 2. **Push toward a cheap prepaid phone** * Frustrated, I agreed to the next-best offer: a Galaxy A16 for \$180. * Went home, tried to download my essential work apps... and the phone couldn't even install them. 3. **Refund denied on "prepaid" phone** * I returned to the store within an hour and asked to return it. * The rep said, "Sorry, it's a prepaid phone--no refunds." * In 15 years I've never heard of a "prepaid phone" policy that voids refunds on an unopened device! 4. **Major price discrepancy** * I later discovered Walmart sells the same Galaxy A16 for \$99. * T-Mobile charged me nearly twice as much, then refused to take it back. Result: I feel scammed. The "promotion" was misleading, the product didn't meet my needs, and the no-refund policy is absurd. After a decade and a half of loyalty, I'm done with T-Mobile.

I try and avoid this store at all costs, due to bad experiences in the past…read more It is very close to my home, I have went out of my way to go to another location many times to avoid going here. I was limited on time, so I gave it another try, big mistake. I was given a phone number and told to contact the insurance company for the claim. Even though it is customary to call with the customer and assist them, Which I questioned. The short portly red head kept repeating " this is how things are going now, all on line". The store was completely empty, btw and I had interrupted her leaning back and talking to her co-worker. I then, said verbatim, " when I get my new phone sent to me can I come in and have assistance to set it up?". She said ," no just do this, do, that, click her, click that, blah, blah. I looked at her overwhelmed and then I was gas lighted again. " Do you know how to Google? It's easy, just look it up. WoW!!!!! And when I called Alphonso with customer service, he was amazing. When we spoke to Phillip, with the insurance carrier, he was amazing! I asked do you usually get calls from the store, calling on behalf of customers for their claims? Oh yes on a regular basis, that is their JOB! And again she must have said it at least three or four times, " that's just how things are going today". I said then what do I pay you guys for? You could have heard crickets! I will get her name, and I will be writing a formal complaint with her entire name. Horrific attitude, lazy doesn't even sum it up, no work ethic. I've had even worse experiences with a past manager there. He was fired and I can see why. They really need to send a secret shopper to follow up on these employees. Never have I had such bad experiences, than with this location. Do better, T-Mobile!

As a small business owner, I hired Brian Wade and Caisson Technologies about a decade ago when I…read morerelocated my accounting firm to a new office in Shoreline, WA. Brian was instrumental in setting up our telephone system and our internet service (initially we had over six users). Brian and his team have always been there to guide us to better services while keeping an eye on our costs. Now, after over 40 years in business, I am selling my business and have relocated my phone and internet to my home office ... and Brian was instrumental in that whole process, too. You won't find anyone more technically knowledgeable or more conscientious and aware of your overall picture and the overall cost.

Highly recommend Caisson for business technology. I spoke with Brian Wade and his expertise with…read moreinternet cable and our neighborhoods was so helpful. The caption in YELP! didn't mention that Caisson Technologies was for business customers only. 5-Star for customer service and friendly attitude.

worker told us we had to leave because we didnt have an adult with us but we are all adultsread more

Walked into this T-Mobile to look at the new iPhones... And walked out with two iWatches…read more We were talking to an associate (Dainin, I think his name was) and somehow landed on the topic of iWatches. My boyfriend looked at one, ended up getting one... And so did I. Dainin was extremely nice and answered all my questions. He even held onto the watch for me and charged it up so I could let my paranoia of it being broken because it wouldn't turn on, settle. Only reason I give it a four instead of five star is that he was kind of pushy on us getting our phone upgrades that day when we were clearly hesitant about it. When we finally said no, though, he was really cool about it.