Got my dad off his Consumer Cellular plan and onto my T-Mobile plan at this store. Jeremy helped us…read moreand my dad was so grateful he left him a $5 tip. I've never left a gratuity at a cellphone store; I even Googled if it was something usually done and it doesn't look like it is so I haven't been lacking. Hence, the look of surprise on Jeremy's face and his insistence it wasn't necessary before accepting it. (Dude better not get in trouble for this review!) I don't leave tips at the cellular store but I will bequeath a 5 star review here. My dad isn't tech savvy and didn't have some crucial details taken care of so we had to jump through some extra hoops but Jeremy handled it like a champ. I almost never go in T-Mobile stores since I started paying my bill online and I can't say that I miss them but this experience was about as painless as it could be. And this location is a bit out of the way for me - we were just near a Target where my dad got signed up for Consumer Cellular and where he discovered they only sell their phones and he gets zero costumer service there. So I don't know if I'll be back to this particular T-Mobile but I will look somewhat fondly on it if I pass it on ugly Hall Road.

Went to get a new phone today. it was a little wait but, that was ok. I had a customer service guy…read morename Erick he didn't give me a receipt until I asked, he didn't give me a bag for my new phone (then he gave me like 6 stating "he has to give them all away anyway" plus he didn't even open my phone for me to check out. He didn't give me the option to transfer my old phone . I asked how long would it take he said like 2 .5 hours. but, however it took all of 35 minutes for my phone to update all most all of my pictures and most apps once I got home and transferred my phone. I was not pleased with the service I received today. He also, didn't greet me but, greeted the person after me . He was with a customer when I came in but, he was assisting me but still greeted the next customer while hurting me along. I love being a t mobile customer but, I do not want work with him EVER AGAIN. I post reviews good or bad everywhere I go.

Ahmar and his team did an excellent job setting up both our outdoor cameras and our indoor hot…read morespots through out our large group home. They we're friendly, courteous, knowledgeable, and most importantly professional. We barely knew they were there. Thank you again Ahmar, we appreciate your help in securing our clients!

We needed to update our hardware and software in our medical office, including a new server and…read morefirewall and all networking needs. We were lucky to have chosen this company. We were very impressed with their technical expertise, professionalism and integrity. It was a big project, however, Fadi and Amir completed the project without any disruption to the practice, or the employees daily activities. This wonderful team delivered everything they said they would and beyond. Thank you.

I am a door dash driver and I delivered food to Grit Technologies and the wind caught the driver…read moredoor and broke it so n.v it wouldn't shut. They set me and my sister up in a conference room to get us out of the cold and got the door to temporarily shut so we could drive it and not have to get it towed. I've never used the company but the employees are very hospitable

From the owner: Managed IT Services; Business Continuity and Disaster Recovery; IT Consulting and Implementation;…read moreNetwork Services; Computer Support; Network Maintenance

I have to give a special shout out to Mo. My sons iPhone 11 was not working. He was very frustrated…read moreabout it and I tried calling so many other locations to see if I needed to schedule an appointment to come in. Every location was too busy to answer their phone. I also tried calling the Apple Store and as I'm sure many know it's difficult to get in. After calling and texting them I got nowhere. But the. I gave just one phone call to this location and Mo answered. The moment I told him what was wrong with my sons phone he immediately knew what the issue was. He stayed on the phone with me till I could take the necessary steps to fix it. We were off The call within a few short minutes and now my sons phone works great. Thanks so much Mo for your help!

From the owner: Visit the T-Mobile store in Clinton Township and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 17370 Hall Rd Ste 128 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

40117 Groesbeck Clinton Twp Michigan I purchased my family's…read moreplan and devices from this store. I was asked to return several times for different reasons. Devices not available, etc. Long story short, after so many trips back and forth I was offered the very last iPhone 13 they had in stock for myself and the rest of my family members would have their devices ordered. Because I needed a phone asap, I agreed. I experienced terrible issues with my phone and told the store that from day one. It froze the very first evening I had it and I called them the next morning to let them know that there was an issue. They kept putting me off and dragging things out until I ran out of time to get a refund or exchange from them. After calling and visiting the store almost every day for help, they referred me to Apple. Telling me it was Apple's responsibility to replace their faulty device and it isn't T Mobile's responsibility. After this happened I realized that they knew the device they were selling me was faulty. This store doesn't even deserve the One Star I gave it. Learn from my mistake .. do not waste your money here. Save yourself the headache and go somewhere else.

From the owner: Visit the T-Mobile store in Clinton Township and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 40117 S Groesbeck Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This company is incredible. Paul and his crew was very punctual, polite and very professional. His…read moreprice was very reasonable, and cameras worked very well on all angles. Paul and his crew did a incredible job. If you are looking for a very good security camera company, look no further. This company is the real deal.

I highly recommend peekaboo security cameras. The crew of Paul and Jeremy showed up on time focused…read moreand completed the job in a timely manner. They work professional and very nice. In addition I thought and received several quotes to get four cameras installed and let me tell you those quotes were all over the place but when I called peekaboo and told them that I already had my cameras and I wanted them installed the quote that I received almost fell out the chair. I'm very happy with the quote and I'm equally as happy with the job that was done. I ordered two more cameras and I'm going to have them install them next week. If you need security cameras you can buy your own and they'll install them or you can buy cameras from them whichever way you decide to go I guarantee you you'll be happy. Earnestine

Had such a great and easy experience getting my screen protector replaced here today. Would really…read morerecommend this location to anybody needing service with T-Mobile!

Amazing Service. Wonderful review!! Took my grandmother here on Saturday morning expecting it to…read moretake forever... David, our store rep, helped us super fast- with more than just a smile! not only did David hook my grandma up with a new phone that she loves, at a great price but made us feel warm and welcomed throughout the entire experience!! this guy had me thinking " maybe I should switch too" lol he was even so cool, the lady next to us; we thought was his family they were so friendly like. so totally cool 10 stars in my book! thanks again David and T-Mobile!! :)

Rebecca was rude, dismissive, and had no idea how to do her job. We sat there for 2 & 1/2 hours to…read moredo a new phone transfer. She left us sitting at the desk and helped 2 other people. I finally had enough and figured out to do her job for her. Terrible place, waited 45 minutes before being helped. Employees generally rude, and the manager who had just entered was "unavaluable". Will never return and will take my friends that admire my new phone to another store to upgrade.

The term "wtf" is putting my experience mildly. I've been in the "technology" industry for 24+…read moreyears. I've been dealing with an active breach at home since July 3rd; I've gone through 7 cell phones, 6 phone numbers, on 2 carriers and 2 modems.. not to mention every electronic in my house and an entire server room. I went into the store tonight to get new Sims for two of my phones. Guy in his 20s was working and asked why I wanted to swap my Sims. I told him I was having a security issue and I needed new ones but couldn't insert them at the store that I need to do it in a controlled environment. He told me I had to show him my hacked phones.. no problem, whipped 3 phones out. I showed him one, pointing out that the signing certificate and apk hashes do not match on all apps. I have screenshots of everything verified last night, I woke up this morning to them all failing. The only thing done to the phone was sign into Google play and download teams. "Sir this is a third party operating system, it's not the original Samsung android OS." Yeah, no sh*t.. I loaded a hardened copy of android. "Sir, what makes you think you're hacked." Um, because I say I am. This is literally my job. "Sir, to hack a phone like this you would need to be a world class hacker." Um, I assure you no you don't but as a matter of fact, I believe that's who's targeting me. "Unless you can show me on these other phones that have the original operating systems on them I'm not supposed to replace them." Ok bet, here you go. Brand new razr plus. I pulled up my endpoint and showed him it detected SSL stripping on WiFi and cellular. "Sir this is a third party app, you need to show me on the os." Omg man are you kidding me?! Ok here you go.. first do you know what a sym link is? "No" ok it's when a symbolic link is made between files or folders meaning the OS will look to it's folder but it's linked to another so it has no change on the OS side regarding programming. Google fi and Google talk is symbolically linked to my OS, there's a system_ext that has a copy of all the OS files but has additional files as well that are being called on in a whitelisted folder. "Sir your phone is on airplane mode" SMH. Deep breath. I know.. "sir I need proof like an alert popup from the OS" To give me new Sims? You need a popup? "I have to show that the phone is not working or has something wrong with it. You have your phones on airplane mode. If we take it off I'm sure they'll work." If you're reading this... It took everything in me not to smack you in the mouth. You're welcome.. I have them on airplane mode to possibly prevent you and the store from infection.. I only brought them incase they were needed. "Sir I'm going to need to turn them on.".... You know what nevermind. "SIM cards aren't capable of having viruses, getting new Sims won't help anyways.." (I'm dumbstruck on how much of a dbag this guy was) dude. I assure you I know more than you do about forensics and security.. "the best I can do is give you this number to call" who is this? "Att tech support" I'm good man. I spoke to them last week, the passed me to security which passed to a higher up security which moved me to att global security. After I told them I've had a lot of the same malware being used by the same threat actors hitting them but I had a copy of their initial payload unencrypted, they asked my contact info and then paused.. he said his system went down and it would be a minute. So I waited. He came back a few min later and told me his systems are not coming back up. So I asked to get passed to a coworker to give my info. "I'm sorry sir but all of our systems are down right now." Global security? "Yeah, please call back in about 30 min" that may just be a coincidence but hey at this point, never know... I've had the WORST experience with att. Internet gets it's updates over the air so I'm unable to reload the firmware, not allowed your own modem. I can literally stick the fiber connection into my firewall directly and could get it to work with a was110 sfp module, extracting the certs on the modem and cloning the mac but yet you can't make it easy by allowing a normal modem. The wireless... Where do I start. One, I bought 2 phones, had someone else purchase and ship them to someone's house. Activated when having my modem replaced. Hacked that night. I requested for WiFi not to be setup on the modem, came home and couldnt get internet. Logged into the modem and it had a hidden network called ghost set up. Wife's voicemail password was setup, our phones were routing through ATT4. Later that week.. guess what popped up on the threat map? ATT4. A week later I stopped in a store to get new phones with new numbers. Mind you at this point I'm already out 50-70k worth of equipment at my house.. I had to sign up for two more phone numbers to get new phones for as cheap as possible. (Come to find out I could have upgraded my original two phones and not paid for new ones)