I don't know about the T-Mobile here, So for the record my phone network carrier is Verizon not…read moreT-Mobile but this one is conveniently located on my way home from work so when I got my brand-new iPhone 13 pro max I figured I just swing by and grab my mag safe charger from Apple as well as my Apple iPhone 13 promax case which at the time the phones literally just came out so I couldn't find accessories and covers for this particular phone anywhere else. When I used to have T-Mobile as my carrier it was always convenient because I was just run here and Make a Payment on my way home. And it's right next to my favorite nail salon. But what turned me away from this particular store was the customer service the quality of the products and the inconvenience I should say. So one month into purchasing the phone cover and the mag safe charger both of them broke! One of the T-Mobile employees proceded you tell me that you only have 14 days to make a return and I need to contact Apple themselves to request new items even though it was a manufacturedy effect I purchased them through T-Mobile and these things broke it's not like I didn't like them it's not like it didn't work for me he's literally broke within one month I spent over $131 here and a cover in the charger I got ripped off. And now I'm stuck with a broken phone cover which now chipped the corner of my iPhone because of the crappy cover And then they kinetic POS charger that doesn't work whatsoever! Never again!

I went in and was greeted and offered assistance in a timely fashion. London Lamour answer all my…read morequestions assisted with my purchases she even told me about the current iPhone promotion! I will most definitely be returning to upgrade my phone soon, great customer service!

RYAN was AMAZING and I am so grateful for him, the Troy Store itself, and the ease of getting my…read morephone fixed. Just phenomenal stuff everuone and I will tell all my friends about you guys and your great service to help us when we are in need of it. Keep up the great work

Very good work done here. Cleaned my phone, saved me alot of…read moremoney. Provided excellent service. Answered all my questions.

Last night I shattered my iPhone screen when I was outside running. I'm one of those careless…read morepeople that has a case for my iPhone but not a screen protector. I've dropped my phone countless times and nothing has ever happened before. Perhaps I thought my phone was shatterproof or something. The glass on my screen would get into my fingers every time I would text. I put my phone in an otter box case right after that has a projector. I could hear and feel the glass break even more every time I used my phone. I quickly looked on Yelp for a phone repair place close by and got a quote. I went in today to Metro Detroit Phone Repair and was quickly assisted. For $70 I was able to get an Apple screen and a warranty. In about 30 minutes, my phone was fixed and good as new. Highly recommend Metro Detroit Phone Repair! Fast friendly service.

Zac was quick! Replaced battery and assisted with all my questions. Repair and accessories are…read morereasonably priced. Would use again. Thanks Zac

WARNING ..."New" owners NOT honoring services and warranties purchased at the location 2 months ago.read more

In thinking of a new phone I was very fearful of losing all the contacts, voicemails and apps put…read moreinto it for the last 6 years.... Within 30 minutes all were transferred from my old phone to the new one. Ramiz is the best!

Jordan was knowledgeable and helpful in pointing me to the right phone and accessories he knew…read moreexactly what the plans were and helped tailor the plan I needed

Had a fantastic experience here at Christmas! I came in to ask a few questions and Jessica was…read morehelping me out. Next thing I know she's got me in a new iPhone 11, with activation and my phone "clouded" over. It took some time since I didn't know my pin. (Which you can change by the way in the Verizon app.) I'm all hooked up with a new device! Helpful and patient with the process. Also got me everything I needed for my phone too!

I have stopped in a few times now for batteries and they always have what I need. Really great…read moreselection and my go-to place for random battery needs.

Prompt friendly service. Very competitive quote for battery and installation. No upsellread more

The customer service here is ALWAYS 5 star. The employees are friendly, patient, and knowledgeable…read more They are also not pushy about selling more products. This is the ONLY Verizon store I will go to.

Excellent customer service at this location. Izal went out this way to help me patiently and…read moreexplain the procedure to troubleshoot a damaged iPhone. Them when I returned the following day with the phone repaired by Apple, he kindly spent over an hour doing the reset and upload from my iCloud. All with a kind attitude- definitely recommend this location

I'm the sort of person who likes to do things himself. I have built and upgraded several of my…read morecomputers over the years. So, I figured this new one wouldn't be a problem. Things have changed a lot in the last 7 years, though, and I was just stumped. I always like giving my business to local places, and I liked that they had the word speedy in the name. Sure enough, they got back to me quickly...to say that there was damage to the motherboard. Oops... I guess I'm not the computer expert I thought I was. I figured this was going to be where they try to sell me an expensive motherboard, but I was told it would be cheaper if I ordered my own. While I didn't enjoy having to spend the extra money, I still had a smile when I realized that my computer was in good hands. Once I got them the new motherboard, they basically had to build an entire computer from scratch, because everything connects to motherboard. But, they cut me a deal with the price. It would have been a couple hundred dollars more if I handed them the parts and ask them to build it. Everything works beautifully now. And, I enjoy talking about geeky old-school computer things with the people there. While I don't like to admit that I can't handle things, I know where to go if I have any issue with a computer.

I brought in my laptop and they updated it quickly and completely. This was my first time using…read moreSpeedy Tech and I'll use them again!