Whent there to change my phone company and was greeted by Kimberly and Niko. Both provided…read moreexcellent service. Niko helped me pick up a plan and a phone that best suits my needs. I was in the store a little bit more than I expected to be, but they were really swamped, and both were helping the customers as best as they can listening to their needs and making them the priority.

Find another store. MARK, THE MANAGER, and the entire store and unqualified kids that simply don't…read morecare for the customer. I agreed to $140 for two lines. MY BILL IS $380 for 2 lines. 2 months in a row.

To even start an account, you need to port your number and have a trade-in. They don't care if your…read morephone was stolen or if it's your work phone. They're a bad business and they lie about everything. They also judge you based on your race and appearance.

I returned to this store out of convenience after a less than positive experience at a Verizon…read moreAuthorized Retailer closer to my home in NSB. This store is operating using the Covid-19 protocols and they aren't just putting a facade these guys are serious and every member of the staff here wore a mask and practiced social distancing, the position of the desk and customer seats are clearly marked and the store is very clean - ok my experience here today was nothing less than stellar, J.B. was my customer service representative was exceptional, but since the store was mostly empty during my visit a few of the other associates pitched in to expedite the process and to ensure I received the best possible service and products. I have no issues giving credit when credit is due, this place exceeded my expectations today especially after my last review I admit I did walk in with some skepticism but these guys squelched it almost immediately. I was provided with accurate information, everything was explained clearly and my new iPhone 11 ProMax performed as I expected immediately after activation. I really appreciate the extra efforts taken to ensure I was happy with every aspect of this deal before walking out the door. I'm so glad I returned it was so good to feel appreciated and thanked for doing business here...

Jay was absolutely fantastic. He got us everything we needed and helped us set up too…read more Completely satisfied and highly recommend this store

Patrick was a big help. I couldn't have transitioned from Spectrum to T Mobile without him!read more