when we first moved to seminole woods ('the ugly, red-headed section of palm coast'), spectrum was…read morethe only 'cable' service available in the area. gradually, others came in but spectrum remained. we were offered a promotion for transferring our mobile phone service to them, which was wonderful. it was the best cell phone service for our area. now that the year has passed, we will need to pay for the internet and the phone service separately. i am still investigating if we can save money another way.

Kudos to Spectrum for working tirelessly to solve a problem with my service in record time. One of…read moremy neighbors decided to get AT&T and because I live in Florida, and because they bury our cables underground AT&T cut my Spectrum cable. I called Spectrum and they immediately came out, confirmed that my cable was cut and tried their very best to put a Band-Aid on the problem until someone could come out and run permanent cable. Sadly, the Band-Aid did not work and within five minutes of my technician leaving my cable was out again. I called and Spectrum sent someone out this morning. And in two hours. My cable was back on. Cable companies get a bad rap for a variety of reasons. I can say without a shadow of a doubt that in the four years that I have had Spectrum, this was my first call to them, and despite it not being their fault, they were amazing.

I hate to even give them one star- been here multiple times for an issue they refuse to fix because…read morethey say it's asurions fault. Asurion says it's there fault. Both of them still take my monthly payment for a device that's been broken for almost a year!!!!!!

No rest room for customers. Had a simple question about cleaning. The charger port on I Phone…read more Was told to go to a repair shop. Was totally blown off by rude customer service check in guy. My wife had a question about her I Phone but she was told to go somewhere else. No help!! Looking for another service.

We had excellent service with Louis and Robert today. From the moment we walked in, we were…read moreimmediately greeted and helped. They went over how to save money on our plan and even upgrade our phones with a wonderful trade offer. They made it very quick and easy to do our trade in and helped us set up our new phones. I highly recommend this location for all your AT&T needs!

I was in this store to return phones after canceling service. The employee was extremely abrupt and…read moresimply told us to go away. They were literally laughing at us when we left. Stay as far from this store as possible.

Stay away from this paticular store.They will sell you everything under the sun.Then wont help you…read moreif you have an issue.

Hi concern reviewers this is about their (good) Cell phone…read more & a sneaky Sunoco gas station they are associated with First this is about T-Mobile that gives users a perk & it's in collaboration with SHELL Gas station for EXTRA savings. SORRY, This IS a very long post but, I promise you, it concerns EVERYONE Baiting and Switching is all about. T-Mobile & Shell teamed up to give US a savings (.20 per gallon on Tuesday's) I didn't happen to be there on a Tuesday, but on the corners of Granada Blvd, and & Younge in Ormond Beach, FL. Two (2) of the three (3) gas stations have gas prices saying in BOLD print (I might add) they are Sunoco & Mobile say $3.49 Mobile does also BUT, it is CLEARLY MARKED $3.49 CASH or CREDIT. The Shell station on the other hand SAYS $3.19 !!! That's $.30 PER gallon CHEAPER. Which one would I choose?, Shell of course. (I clearly look for bargains even before the dilemmas we have these days) Actually, This Shell always had better prices. I did NOT know this was a DIFFERENT owner. While I was waiting in the LONG line with othercars, I noticed people leaving and complaining. One (1) woman was on the phone saying, she was on the phone with the general office. Another woman came out of the store angry & yelling about BAIT & SWITCH. I decided before getting my gas to go inside & see what's going on before I put the gas in. I said was it true, is it cash only? HE SAYS no, cash OR debit. Can anyone carry cash anymore? So, I used my debit card for $20. ( I promise to get to T-M, soon) I get back to my car, ready to pump, but my price is now $3.64 being a member of Shells, reward program. Owner gave me only the $.5 off. I decided to put the gas in anyway because I was just topping it off at the low price I (STUPIDLY came in for. When done, I went back inside and asked the owner what happened to the $3.19 ? I put my debit card in. He tells me I WAS SUPPOSED TO PUT MY PHONE # IN. WHEN you ARE a member you DO put your # in, How else would I get the discount? As the argument becomes nasty and BAD words are thrown around, (I promise I do NOT SWEAR!) I say " THAT'S how you lose customers! He says: I'm getting MORE now than before. OF COURSE you do because of your corrupted BAIT AND SWITCH profit. Had I KNOWN this, I would have gone to any of the 2 other gas stations for the $3.45, NOT $3.69 NOW, lets go to what's known as our Neighborhood communication blog we have here in our area. I wrote a Hugh article about this SHELL with PICTURES & all. I ALSO said T-MOBILE has a promotion with SHELL and I will get in touch with them. OK, now it's time to tell T-MOBILE. I tell this looong story to the customer service representative, Samuel J, and he asks what do I want TM to do? I say, I'd like to tell the Corporate office about this incident & do they really want to be associated with SHELL? Samuel J seemed like he DID listen to the problem, telling me as a customer himself, he IS concerned also & will talk to corporate of what's happening here. (I don't know about any other shell that is doing this) I can tell you the way T-MOBILE listened to me, made me more sure of them as my Cell phone provider. FINALLY, Here are my pictures or this SNEAKY gas station & sign

The store on Granada could not make the change on our account. I was recommended to try this…read morelocation. This store is hard to find. Hidden behind Taco Bell and set back so you can jot see it. We walked in @ 1pm. No line and 2 representatives waiting. Quick and fast - made the changes and we were out. I will remember this location.

The employees and management at this store will tell you anything to get you to sign a contract,…read morethen when you find out you have been duped, their manager's response: "You have to understand that we are just an authorized reseller, and we can't do anything". Maybe if they greeted me at the door with "we're an authorized reseller and you can't believe anything we are going to tell you. We just want to get you to sign and will say anything to make that happen." I've never been exposed to such double talking nonsense and BS, as with AVOID. Go to a corporate store.

Service by Dylan was incredible!!! He spent time solving my iPhone issue of not sending or…read morereceiving emails.

DO NOT USE THIS STORE. The staff ruined my credit and misconfigured products on my account to point…read morethat my bill went from $200 to $1500 dollars in less than two months and att customer service and the staff at this store were unable to fix. I had receipts, proof of contract, and evidence of how my lines and product were supposed to be set up. Didn't matter. I was charged a fee for a watch I was supposed to be on a line and payment plan for, and the staff couldn't process a return because the only place this product existed on the WHOLE system was as a NEXT upgrade on my account that I never requested nor signed up for. Do your self a favor. Go to the Att store on international.

This store has a male employee who is very rude and not helpful at all. Obviously he does not…read moreexcel in customer service nor does it matter that long term customers should be treated politely and respectfully,when interacting with one another.

It stinks that I can't give this location a good review because their corporate customer service…read moreblows. The only way it will change is by hitting them where it hurts, locally in the wallet. I'm cool with out sourcing customer service, however, the reps should be able to speak English. The girl I spoke to on the phone couldn't even read the words on the screen, or understand me!