I've been in the luxury jewelry business in NYC for 30+ yrs, so I've always had to provide the best…read morecustomer service experience. New Yorkers are by far the hardest people to please. Upon arriving at this T-Mobile store, I was greeted by Jose immediately. My saleswoman, Emily went above and beyond to help my Verizon Wireless mess. She didn't rush me and explained everything so I felt comfortable to get a phone at this store. Not only did Emily help me, but JP the manager as well. This is the first time I didn't feel stressed out by what I was being told. In fact the other workers, Victor too was, so polite. I've worked retail and wholesale and this store has by far the best team that I feel gave me the best experience I've ever had with a phone carrier. I'm in my late 50's so I've had many a phone and many different carriers. I would definitely recommend any of my friends & family, to go to this store because it's was top notch from beginning to end. If I could give 10 stars, I would!

I did not go to a store and want to report the horrible T-Mobile service online. Online you get no…read morehelp. I had to change my credit card to pay my monthly bill on time and I was on hold for 20 minutes on the second call and trying to communicate with multiple bots. The first call never answered and disconnected. The company relies on off-shore people to answer the phone. That means lower prices (perhaps) but that no Americans can have jobs. I found a new provider and will go elsewhere. I'm proud to be an American and I have no problem supporting my country while T-Mobile offers bots and basically no service options!

This company is the absolute WORST!!!!!!!!!!!! Kurt Amos hired us to handle all the training for a…read moreFKAA installation. We completed the work to perfection.....Telvoyant did not pay us one single dime for any of the work we completed....... They are horrible! Do not come anywhere near them in any way shape or form..... These guys get a ZERO!!!!!!!!

From the owner: Telvoyant is a premier telecom consulting firm providing comprehensive telecom solutions for…read morebusiness, non-profit organizations and government institutions. Our goal is to provide businesses with cost effective telecom solutions that will help increase their business productivity and reduce the costs associated with telecommunications services while enabling them to funnel these savings to further invest and grow their business. At Telvoyant, our clients' needs are always our first priority. We are focused on providing the highest level of client service based on trust, integrity, privacy, continuity, experience and accessibility. Our professional teams have more than 25 years of combined experience in the industry. Their expertise spans from strategy, planning, support, and full implementation of our products and services.

Horrible service. Waited 20 minutes and no one even greeted…read moreme. Several people were waiting ahead of me. Finally, one of the guys ahead of me asked a question and the verizon employee complained that he is working on his day off and he shouldn't even be there. Didn't even answer the guy's question. Nobody looked like they were in any hurry to take care of customers. The only guy actually serving customers was on the phone with other verizon employees getting help that he needed to help him support the customer that was sitting at his desk. I got up and left, and no one seemed to care.

NOT a Verizon store, but "Cellular Sales", a 'Authorized Verizon retailer. which explains a lot…read more Needed a new phone and to change my phone plan, promptly told me that they couldn't help with the plan - first red flag, but since the signage says Verizon, I was left confused. So now I have to call Verizon again (had already called and they told me I could fix my plan in the store...). Rep was nice enough but told me that syncing my info to my phone was in-process when I left, everything was being downloaded from the cloud. When I got home a few hours later, none of that had happened and I spent the next few hours sorting it out. Also, none of their accessories were genuine Apple accessories, so I ended up going straight to the Apple store anyway. Either find a real Verizon store or get your phone straight from Apple to save the hassle.

Excellent customer service!! Super-fast response time!!…read moreExceptional quality control!! You will not be disappointed!!

I recently recommended Streamline Voice and Data to my daughter's pediatrician. They needed help…read moreinstalling a new phone system at their Coral Gables office. Everything was handled quickly and professionally. It's nice to hear good comments on a referral.