Understaffed, unwelcoming, and extremely dismissive. Not one word was said to me and my SO when we…read morewalked in, but staff was friendly to everyone else that walked in. Went to Tmobile in the same plaza, so friendly, fast, knowledgable, and it took 10 minutes compared to the hour of silence in AT&T. Would never come back here and this is my service provider.

I casually called this store to find out if they had a iPhone in stock. Nicole was the worst. She…read morewas so rude over the phone, telling me she can't do that for me and she can't hold phones. I told her I completely understood this but I previously called 3 other stores in the area and they did check their inventory for me. She was not friendly and doesn't deserve to be a store supervisor. (so she told me she was when I asked for one) I would do no stars if I could

Despite all these negative reviews, I had a great experience at this location…read more Let me start off by saying, if my iPhone 6 had not sh*t the bed, I would not have ever upgraded my phone. On the plus side, it just sort of work out in my favor as I was in NH this day. Let's hope this one will last just as long! Came in with one intention, a new device, and nothing more. Prior to our visit, we did check to see if the item was available and in stock, so that saved us some time. I highly advise you do this as well! The sales reps were wonderful. Everyone greeted us as soon as we walked in. Within 5 mins I was promptly seated and signing terms. Although I reiterated that I was only there to upgrade, he did have to give me the required spiels as any AT&T rep would. Mainly about the whole new Direct TV plan... I totally empathized as I use to work in retail long ago and understood the drill. Part of the job, which I don't miss lol. I can't recall the gentleman's name but he was very personable. He kept getting glitches on the iPad, due to the slow WiFi connection, so we shared a few laughs and some good small talk. I spent a total of 15 mins at most. He helped me set up my phone, informed me of the updates and changes and gave me helpful tips. I left happy and content and love my new phone! =)

Scam,scam , scam, Auto signed us up for Visual Email for $20…read morea month. When I went to cancel it I was told it was the "line charge" just listed as visual EMail and if I canceled it I would lose the line. When I asked what was the $35 for monthly charge they told me it was the 2 gig internet. When I pushed back and told them I was being scammed they took off the charge Wow what scumbags. At least verizon gives you a kiss first before they $^$#%^ you

Went in to upgrade my phone, process was fine but the associate forgot to mention the fact that he…read moreadded on a whole bunch of other services onto my new device which I in no way wanted. They could have explained everything that was going on, and shame on me for not asking. But really? Commission means that much where they go out of their way to not tell you all the additional crap they are putting on your bill?

Our experience borders on FRAUD, and it seems like many of the others shared here do as well…read more Registering with Yelp was easy, and this AT&T store made you unhappy enough to share a review. Now please share the same review with the consumer affairs state office that can investigate to identify a pattern of consumer behavior that can lead to the oversight and enforcement that this store needs which is found here https://onlineforms.nh.gov/app/#/formversion/5b86b53d-7d8d-4885-bdea-3ed76588b705 Register your account there (just like you had to do with Yelp), share what happened, wait for a reply from them. The link is for the Office of the Attorney General for the State of NH. My experience of FRAUD: They performed a bait and switch that resulted in a loss of money and problems untold which kind AT&T reps. who have tried to solve.. Anyone who experienced anything similar is definitely encouraged to share with Office of the Attorney General for the State of NH.

I was originally with Verizon for about ten years. My one cell phone bill was always over $100 a…read moremonth, and like Comcast, it was almost like dealing with the mafia. I hated them. Finally, somehow, I found Cellular Freedom. I bought a used iPhone from them and signed up with Page Plus, a smaller carrier who uses the Verizon signal. My monthly cost dropped to $29.95 - less than a third of what I had paid for 10 years. I've been with them now for about 8 years, with zero problems, great signal quality, and friendly service. The owner of the business, Shawn Currier, is usually front and center there to help you. He was the person who originally signed me up and picked out the best deal for my needs. He was right on the money! I would much rather spend my money at a locally owned business than a corporate behemoth. And of course, with superb pricing and friendly service, there's not much to think about. Last year I got a new phone. I went android and bought a Samsung at Walmart. It had to be Verizon phone because of the signal. I went to a Verizon store after I got the phone to buy a protective hard rubber case for it. The salesperson at the Verizon store informed me that because I wasn't in the Verizon system with THEIR phone plan, they couldn't even sell me the case(for $40). Are you kidding? I bought a better one on Amazon for $16. No place is perfect, and I see a few people here who had bad experiences. I've worked with public at large my whole life, and think I'm a pretty good judge of people. My history at Cellular Freedom has been excellent. The owner, Shawn, goes out of his way to help people, and is eager to answer any and all questions. I had a couple of repairs on my iPhone that they actually fixed while I waited! I recommend Cellular Freedom to everyone.

I have used Cellular Freedom for at least ten years, I'm not sure exactly how long. They have…read morealways been fabulous. If my phone has issues, I take it to them immediately, even though I have insurance. The insurance is for if they can't fix it, which only happened once. They are fast, fair and provide a loaner phone. .

Great prompt service. Dropped my iPad with cracked screen off in the morning. All cleaned up and…read morefixed by mid afternoon Nice guys with follow up to make sure in happy. Will use again if/when I have to

I've replaced many an iPad screen at CPR over the years (formerly NH iPhone Repair)! Service is…read morealways fantastic. Today we needed to replace my son's beyond repair iPhone with something refurbished. Walt was amazing! We picked the phone, he transferred the data and fixed some settings on both of our phones that the carrier screwed up (I'm looking at you Xf.....). Very happy with the experience, I always recommend them.

The best thing that I can say about my T Mobile experience is that the representative was friendly…read more Unfortunately that's also the only positive thing that I can say. She looked at the map and assured us that service was good at my home; not 5G, but good. Not only did we not have any service at my house, when I called to discuss the problem a condescending young man asked if I checked the coverage map because everyone there (in the store) knows that service in my town is bad. He then told me that there was nothing he could do, I had to call customer service. When I spoke with customer service she told me that that was completely wrong, that she could do nothing, refunds had to come from a store manager. So, deceit, condescension, the run around and an unwillingness to admit to any wrongdoing on top of a complete lack of cell service adds up to one star and a trip to US Cellular.

I received outstanding service from Jesse B at T-Mobile at the Mall of New Hampshire - I dropped my…read morephone in the lake, and he went out of his way to find me a replacement and port my data over to the new phone. I appreciated the time he took to address my minor emergency, and wanted to leave a few words of thanks. Would shop here again - or return for service.

I love this store and the phones the have because I love the features and the employees 5 starsread more

The review of the Apple Store at the Mall of New Hampshire seem to be on two extremes, either…read more5-stars or 1-star. I can see how new employees, not properly trained, can wreak havoc on a customer's device, especially when one has driven long distances to seek assistance and instead get an "oh well" or a "call the non-support center" and wait six hours to get a human... Well, I did it in reverse and it worked. I tried the Apple "non-support Center" first and I got what I expected, hour-wait and a non-resolution of my problem. So then I ended up getting a Genius Bar appointment and had the luch of dealing with Justin, who apparently knows a lot about Apples. I arrived on time and went to the Genius Bar where I saw Justin, who although was waiting on three other people, had time to work with all of us. My issue was that somehow, different large movie apps and their gigabyte-sized files had created invisible grabs on my memory so my system memory (for an iPad) was 140GB. I had previously tried to first offload, then delete apps by the score, then erase and reformat from a backup but it didn't work. So came over here to get the scoop on how to redo it from scratch. Justin took me through the paces and it turned my system files from 140 GB down to 8. Exactly what I wanted. I left with a working piece of equipment. Prompt, courteous, good value.

Outstanding service! Very knowledgeable as well as trustworthy! I highly recommend Wicked MOJO for…read moreall of you computer needs.

The service provided by Wicked MOJO was outstanding. They were able to resolve my computer issue…read morein short order.

I worked with Jeremy yesterday and he fixed my phone right away. It was so nice working with such…read morea knowledgeable person with excellent customer service. I will be driving the extra miles to the Derry location from now on.

I would give this company a zero but it's not allowed. I had been a client since 1992. We had…read moreintermittent cell phone availability. I've been trying to work with them for years. They sent me a cell phone booster. No luck. Switch services to Comcast! Best decision I made. My bill went from $300 down to $100. Within 60 days, they sent my bill off to collections. when I had tried to call in to get a breakdown of the bill and to see how to return their useless cell phone booster. So they sent me to collections with $800 added up over a 45 day period charging me for a cell phone booster which is now no longer available because it's a Verizon instrument. Could not be more disappointed in this company. And again I've been a good client on automatic payment since 1992. Horrible