Despite all these negative reviews, I had a great experience at this location…read more Let me start off by saying, if my iPhone 6 had not sh*t the bed, I would not have ever upgraded my phone. On the plus side, it just sort of work out in my favor as I was in NH this day. Let's hope this one will last just as long! Came in with one intention, a new device, and nothing more. Prior to our visit, we did check to see if the item was available and in stock, so that saved us some time. I highly advise you do this as well! The sales reps were wonderful. Everyone greeted us as soon as we walked in. Within 5 mins I was promptly seated and signing terms. Although I reiterated that I was only there to upgrade, he did have to give me the required spiels as any AT&T rep would. Mainly about the whole new Direct TV plan... I totally empathized as I use to work in retail long ago and understood the drill. Part of the job, which I don't miss lol. I can't recall the gentleman's name but he was very personable. He kept getting glitches on the iPad, due to the slow WiFi connection, so we shared a few laughs and some good small talk. I spent a total of 15 mins at most. He helped me set up my phone, informed me of the updates and changes and gave me helpful tips. I left happy and content and love my new phone! =)

I went to store because my bill was $451 because I went to Germany…read more I said this was too high. He said because I was not on best plan and do for an upgrade Never told me $829 for new phone Basically lied to me Tried to return phone will not take it back Terrible experience I'm done with ATY

Our experience borders on FRAUD, and it seems like many of the others shared here do as well…read more Registering with Yelp was easy, and this AT&T store made you unhappy enough to share a review. Now please share the same review with the consumer affairs state office that can investigate to identify a pattern of consumer behavior that can lead to the oversight and enforcement that this store needs which is found here https://onlineforms.nh.gov/app/#/formversion/5b86b53d-7d8d-4885-bdea-3ed76588b705 Register your account there (just like you had to do with Yelp), share what happened, wait for a reply from them. The link is for the Office of the Attorney General for the State of NH. My experience of FRAUD: They performed a bait and switch that resulted in a loss of money and problems untold which kind AT&T reps. who have tried to solve.. Anyone who experienced anything similar is definitely encouraged to share with Office of the Attorney General for the State of NH.

Went in to upgrade my phone, process was fine but the associate forgot to mention the fact that he…read moreadded on a whole bunch of other services onto my new device which I in no way wanted. They could have explained everything that was going on, and shame on me for not asking. But really? Commission means that much where they go out of their way to not tell you all the additional crap they are putting on your bill?

I have used Cellular Freedom for at least ten years, I'm not sure exactly how long. They have…read morealways been fabulous. If my phone has issues, I take it to them immediately, even though I have insurance. The insurance is for if they can't fix it, which only happened once. They are fast, fair and provide a loaner phone. .

My boyfriend had his screen repaired somewhere else and they had messed up. It did not work right…read moreyou would have to hold the screen down and tap the screen 34 times for it to recognize had it fixed today at cellular freedom repairs and he is very happy. It's like a brand new phone. It's an iPhone SE. We both have them love my iPhone SE. It's small and fits in pocket officially my new place if I have any electronics needing repair.

Great prompt service. Dropped my iPad with cracked screen off in the morning. All cleaned up and…read morefixed by mid afternoon Nice guys with follow up to make sure in happy. Will use again if/when I have to

I've replaced many an iPad screen at CPR over the years (formerly NH iPhone Repair)! Service is…read morealways fantastic. Today we needed to replace my son's beyond repair iPhone with something refurbished. Walt was amazing! We picked the phone, he transferred the data and fixed some settings on both of our phones that the carrier screwed up (I'm looking at you Xf.....). Very happy with the experience, I always recommend them.

The best thing that I can say about my T Mobile experience is that the representative was friendly…read more Unfortunately that's also the only positive thing that I can say. She looked at the map and assured us that service was good at my home; not 5G, but good. Not only did we not have any service at my house, when I called to discuss the problem a condescending young man asked if I checked the coverage map because everyone there (in the store) knows that service in my town is bad. He then told me that there was nothing he could do, I had to call customer service. When I spoke with customer service she told me that that was completely wrong, that she could do nothing, refunds had to come from a store manager. So, deceit, condescension, the run around and an unwillingness to admit to any wrongdoing on top of a complete lack of cell service adds up to one star and a trip to US Cellular.

I received outstanding service from Jesse B at T-Mobile at the Mall of New Hampshire - I dropped my…read morephone in the lake, and he went out of his way to find me a replacement and port my data over to the new phone. I appreciated the time he took to address my minor emergency, and wanted to leave a few words of thanks. Would shop here again - or return for service.

The review of the Apple Store at the Mall of New Hampshire seem to be on two extremes, either…read more5-stars or 1-star. I can see how new employees, not properly trained, can wreak havoc on a customer's device, especially when one has driven long distances to seek assistance and instead get an "oh well" or a "call the non-support center" and wait six hours to get a human... Well, I did it in reverse and it worked. I tried the Apple "non-support Center" first and I got what I expected, hour-wait and a non-resolution of my problem. So then I ended up getting a Genius Bar appointment and had the luch of dealing with Justin, who apparently knows a lot about Apples. I arrived on time and went to the Genius Bar where I saw Justin, who although was waiting on three other people, had time to work with all of us. My issue was that somehow, different large movie apps and their gigabyte-sized files had created invisible grabs on my memory so my system memory (for an iPad) was 140GB. I had previously tried to first offload, then delete apps by the score, then erase and reformat from a backup but it didn't work. So came over here to get the scoop on how to redo it from scratch. Justin took me through the paces and it turned my system files from 140 GB down to 8. Exactly what I wanted. I left with a working piece of equipment. Prompt, courteous, good value.

I love this store and the phones the have because I love the features and the employees 5 starsread more

Wicked Mojo is the company that you want and need to repair and maintain your computer(s)…read more We had some major problems with our computers. We are a staffing service which uses a lot of data. one of our main computers was locked up and non functional. Dan responded right away and was able to get this computer working. This computer had some major system issues which Dan fixed. The email user for the computer had 100,000 emails in the active folders, along with 354 gigabytes of data. Dan was able to clean the mess up and make the computer run better than it ever has. He also setup some back up drives for some very important programs. He is very honest in the work he does unlike other computer repair companies. We have use a few companies in the past but none has even come close to the service we received from Wicked Mojo. They are very professional, responsive and have the pride in their work factor which seems to have disappeared now a days. Dan has set us up on a monitoring software which will let him know immediately if an issue arises. I highly recommend Wicked Mojo for ANY of you computer, network or security system needs.

Outstanding service! Very knowledgeable as well as trustworthy! I highly recommend Wicked MOJO for…read moreall of you computer needs.