I don't usually take the time to leave reviews, but after what feels like my 47th visit to this…read moreT-Mobile store while trying to decide on a phone for my 11-year-old daughter, I felt it was deserved! As any parent knows, buying a first phone for your child can be a surprisingly emotional process. I walked in not really wanting my daughter to have a phone at all, and probably changed my mind a dozen times along the way. Through every visit, question, concern, and moment of indecision, the entire team was patient, welcoming, knowledgeable, and genuinely helpful. What impressed me most was that I never felt pressured. They took the time to explain options, answer my endless questions, and help me find something that made sense for both my daughter and my peace of mind. Every single employee I interacted with was fantastic, but INDIA deserves a special shout-out. She was incredibly kind, professional, and somehow managed to make the whole process feel easy--even when I'm sure I wasn't making it easy! It's rare these days to find a team that consistently delivers great customer service, but this store does exactly that. If you're looking for a new phone, upgrading, or trying to navigate the world of giving a phone to a child while secretly wishing carrier pigeons were still a thing, this is the place to go. Thank you to India and the entire team for your patience, humor, and outstanding service. You've earned a customer for life! EMMA appreciates it

Customer service was great again today. I highly recommend this location…read more It is far superior over other local locations.

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking

Thomas was clean, thorough and did an excellent job. He ran Ethernet wiring through the attic…read more Would definitely use him again.

Fortis provides and exceptional and comprehensive service! Dave, Mike and Luke made the transition…read moreeasy, provided training to the staff, answered all our questions and found great alternatives to make the flow of our office run more efficiently and smoothly. We previously used AT&T and they had horrible customer service and the internet was so slow and frequently lost connection. Making the business decision to switch not only saved us a lot of money but also elevated our level of customer service we can provide to our patients. With a quicker internet, a multitude of options and great knowledgeable staff, I only wish we would have made the switch sooner!

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.