Our dental office experienced a power outage two days ago and lost all of our programming on our…read morephone system. It's an older system, so finding someone who will service it is pretty difficult. I found FYI Telecommunications on Yelp and all I can say is "WOW!" We could not be happier with their service. From the moment Rachel answered the phone, she was understanding, friendly, and QUICK to get us help. I called them Wednesday morning and by 12:30pm, Fred and Steve were at our office getting things going for us. They were also understanding, friendly, and QUICK in getting us up and running. We will be referring any of our colleagues to FYI Telecommunications and look forward to doing business with them in the future.

Wow! Super impressed! Our busy restaurant in El Dorado Hills, CA was having a phone problem and…read moreFred came to the rescue. He was extremely accommodating - rearranging his schedule to help us with our emergency. He was professional, was able to provide a certificate of insurance to our building management in an instant and best of all kept me informed throughout the repair (I was off site at the corporate office further north). I would highly recommend FYI Telecommunications if you need quality telecomm support.

I don't usually take the time to leave reviews, but after what feels like my 47th visit to this…read moreT-Mobile store while trying to decide on a phone for my 11-year-old daughter, I felt it was deserved! As any parent knows, buying a first phone for your child can be a surprisingly emotional process. I walked in not really wanting my daughter to have a phone at all, and probably changed my mind a dozen times along the way. Through every visit, question, concern, and moment of indecision, the entire team was patient, welcoming, knowledgeable, and genuinely helpful. What impressed me most was that I never felt pressured. They took the time to explain options, answer my endless questions, and help me find something that made sense for both my daughter and my peace of mind. Every single employee I interacted with was fantastic, but INDIA deserves a special shout-out. She was incredibly kind, professional, and somehow managed to make the whole process feel easy--even when I'm sure I wasn't making it easy! It's rare these days to find a team that consistently delivers great customer service, but this store does exactly that. If you're looking for a new phone, upgrading, or trying to navigate the world of giving a phone to a child while secretly wishing carrier pigeons were still a thing, this is the place to go. Thank you to India and the entire team for your patience, humor, and outstanding service. You've earned a customer for life! EMMA appreciates it

India, the employee waited on me. The minute I walked in she offered her help…read more India was very professional, kind and friendly. With in minutes India resolved my issue and I was on my way. A true asset to your company! Thank you India!

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Good availability. Installed an ethernet plate and plug on the other side of the wall to connect…read moretwo rooms directly with fast 10G connection. Very reasonable price. Cleaned up when done. It is working great!

Great service fair price and very friendly would hire again. Had my old phone outlets wired with…read moreEthernet

Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

I had a very persistent string of virus warnings flashing up on my screen. It was really…read morefrightening as it looked like an attack. I called Fortis and Dustin instantly signed into my account and stopped it. I was so grateful. Thank you so much for such great and immediate response.

Special thanks to Roger McDiarmid at ATC, who responded to my employer's voicemail system emergency…read moreright away, and during a holiday. I couldn't have asked for better or more knowledgeable service, and he was a pleasure to talk to.

From the owner: Specializing in voice and data solutions for business professional use.read more