I'm writing this because I crashed my phone into a boulder while running a steep rocky trail, had…read moreto get online for the number, and happened to use yelp. I noticed there were only 4 stars, which surprised me, so I read through the 5-stars to the 1-star. What I found is a guy who tried to sell a refrigerator (a laptop) to an Eskimo (Vince). Vince is not a laptop guy. Maybe he's heard from chiropractors like me how laptops destroy the neck and prevent healing. And I have to ask: Why didn't the guy go to a store that dealt in laptops, AND, if that laptop was so good, why was the guy getting rid of it? Logical guess is that it was stolen and a person who dealt in laptops was more likely to figure that out. Maybe Vince was being a good guy and willing to spend $200 to turn it over to the cops and get the guy busted. And if it wasn't hot, Vince was going to have to sell it at an irresistibly low price because people don't come to Computer Addiction looking for laptops. Okay, now for my experience! After wandering through computer vendors for years, I wandered into Computer Addiction 15+ years ago and have been going back there ever since. My only dissatisfaction is when Vince, the owner, isn't there. Jeffy is good, the other guys before him were good, but Vince is so thought-provoking and fun to work with that I always sigh when it's not him. I'm very basic in my computer needs, not into spending a bunch of money for a top-flight setup, and Vince always has an economical repair, an economical upgrade, or an economical refurbished computer to keep me functional. That's all I ask and all I want. GUEST EDITORIAL: If all of the ratings are 5-stars, except for one 1-star, it's time to think there's something wrong with the 1-star.

Sorry I can only give 5 stars. The service was fast (same day turnaround in this case), friendly…read moreand reasonably priced. Hope I don't need service again any time soon, but when I do I'll head straight here.

Had this internet provider many years now and very slow but works for paying my bill streaming lots…read moreof buffering I am in a unincorporated area not many choices I called to cancel and of course leave a message and no call back more than once I canceled my credit card and wiz wire called me and gave me a run around she got angry and curse me then hung up wow!

I just received exceptional computer services from Wizwire - this is a highly competent,…read moreservice-oriented company with high professional competence and reasonable prices. I just had two laptops serviced with excellent results. J.D. did a wonderful job listening to my concerns and explaining how he would solve the problems. I highly recommend Wizwire for any computer services you may require. Clark W.

I have bought several computers here, because I thought that they would be easier to go to when…read moreneeding a warranty replacement, etc. The first one had a power supply that went bad and it was only six months old. They asked me to pay labor + replacement parts; evidently it came with no warranty for easily dropping off at the shop and they fix the PC they built for free, or reduced rate at least. The second one's board went bad after about eight months. They couldn't diagnose it I guess, because it worked poorly only on occasion. I had done some Google research about the Windows error messages it was giving and I knew it was an issue with the board. I took it to them thinking maybe this time they would support their product. Nope ... They charged me labor for re-installing Windows (in fairness, they did make HDD back-up, for me); however, it started erroring-out with same error codes again after not too long. This time when I took it back, I told them about my Google research and then they said they would replace board, for labor and parts. Ugh ... They have three stars, only because they use standard architecture and did use good part brands. I question whether maybe they were refurbished parts (hence the high percentage of melt-downs??) and I don't like how they lead me to believe that they would support their product and then charged me parts and labor to fix what normally should be warranty repairs, if you bought a Dell, or other large company with better warranty terms. They recently moved to Palm & 49, where Books Aloud used to be.

I took my computer in after receiving the "blue screen of death." The owner and another employee…read morewere very friendly and polite, even as they explained to me (after analyzing the computer and charging their service fee) that there was nothing they could do to help me. They kindly informed me that I could mail it someplace out of state and, for an exorbitant fee ($1000+), have some genius guru recover the contents of the hard drive. I was a broke graduate student at the time, but I thought that I was going to have to go into debt and take their advice because I needed to access my dissertation. Fortunately, I decided to have my brother-in-law take a look at it before mailing it off. To be fair, he also works as a computer technician. He was able to recover the entire hard drive, but he expressed shock when I told him that the Sundance folks told me they couldn't do it. He said that it was not an especially complicated or rare issue, and certainly didn't warrant mailing to another state and paying a high recovery fee. When I returned to Sundance and requested a partial refund, they treated me rather rudely and dismissed my complaint. Though their initial customer service was decent, I would NOT return to them and would advise all others to steer clear of their path.

If you need data recovery, Doctor PC is fine. If you need anything else, I'd go elsewhere…read more I was told that my computer would take a couple of days, and that this would be a fixing of the computer - as in maintaining my programs - not a reformat / system recovery via the computer manufacturer's recovery discs. Well, instead of a day or two, it was about three or four days before they even looked at it. They couldn't fix it, and instead reformatted and ran the recovery discs -- something that frankly, I could've done on my own. Also - it was about three weeks until the system crashed again, and ended up at a different shop for repair. Beyond all this, when I would call, I was given an attitude. In fact, when I went to pick it up, I was addressed by a rude comment, "Oh, so you're the FAMOUS Mr. Myers." Really? Incredibly rude, and the woman having the audacity to say that after charging me a hefty amount and doing a not-so hot job on the computer - crazy. Again, they did do some data recovery for me on a few crapped out hard drives, and that was OK, which is why they avoided the one star review. That said, I wouldn't go there again -- look through my other reviews to see where I found that did a better job, faster, and cheaper.

He's a scam artist. Check out his other one star reviews. He will lie, cheat, do anything for…read moremoney. He promised me windows 7 when I had XP and never put it in.He charged me for a new hard drive that should have taken 7 but no 7. He never even bothered to tell me.Partly my fault. You should never buy a bootlegged software...it could be full of viruses. He charged me for an antivirus for three computers to triple the price...I only had one. Then he wrote back a response criticizing my house. His reviews are old, maybe (hopefully) he's out of business and working for Good Housekeeping!

Shelly was very quick to respond and professional. She even came to us. She was able to help ease…read moremine and my sister's distressed mental state after a phishing hacking attempt on my sister's computer. Thanks so much Shelle! Alex

From the owner: Specializing in networking and security setup and repairs. Offering same-day onsite. Residential…read moreand commercial. Call today 530.368.0073

After a slow start due to some missed communication with James Carnahan, he showed up as promised,…read moreand he helped solve my issues. Fingers crossed that everything continues to work smoothly with my Apple Mac. Nice to have someone knowledgeable close by to ask about computer problems.

James of Carnahan Computer Services did a fantastic job for us testing internet connections,…read moreperforming analysis, setting up Starlink, and direct wiring our office. He is dependable, efficient, and extremely smart. His knowledge and capabilities are wide ranging and cover expertise in networks, computers, operating systems, software applications, and internet connections. There was no question he couldn't answer. We strongly recommend James to anyone who is in need of technical assistance.