worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

We are extremely happy with Masters Wholesale! We had great customer service from the time we…read moreplaced our order up to the timely delivery. communication was mostly by email & text, however, they were very professional about calling us when we wanted to talk to them regarding the product we were buying. The set up for delivery went seamless and we were notified when the arrival time would be......and without fail, they arrived at the specific time. The one who set up delivery was great to work with. My questions were answered back quickly and professionally. Wonderful company! We highly recommend them!

They have everything. Floor washes, soaps, a large section of candles for everything. Plus statues,…read moreoils, jewelry, incense, and herbs etc . I even leave my candles at the store to lit them sometimes. They are very knowledgeable about everything they have and will help you. All is a good price. 5 for seven day candles. All I can remember but it's all affordable. They also sell crystals. They speak Spanish also.

beautiful place Great costumer service nice people…read more Clean place

I like this Costco, because it's quite often not as busy as other warehouses in the area…read more It has your usual Costco "stuff". Groceries on one side, everything else on the other side. They have premade foods, the meat is high-quality, and the bakery is awesome. They also have the optical shop and the hearing aid center. I've never had to have my hearing aids, serviced there, but they always have the batteries I need at very decent prices. Everyone I have dealt with at the store has been very friendly. Of course, you have the samples, the only problem with the samples is, they may lead to an "impulse buy." but hey, that's why they are there, right? I have Gotten some great things before after sampling them first. It works....... There's also the whole rotisserie chicken for only $4.99. The rotisserie chicken, as well as the hotdog and soda, are what they call " loss leaders." they lose money on the item, but they use it to lure you to come in, and buy lots of other things. The gas station is very large, at 24 pumps. I usually don't have to wait more than a few minutes. Plus, the gas prices are great, and it is definitely very high-quality gasoline. The attendant there if you have any questions, or you forgot your card, is always very friendly and helpful. The food court is awesome. The ubiquitous buck 50 hotdog and soda, the pizza is great, and while it is definitely an acquired taste, I really like the chicken bake. Today, for the first time, I tried the chicken strips. Five humongous strips, for only $6.99. They were lightly breaded. I don't know what their "secret blend of herbs and spices" is, but the breading was delicious, and the chicken was moist and tender. They also came with a fantastic honey, mustard dipping sauce. I barely made it through half of the order, and I was stuffed. The rest came home for another meal. They reheated beautifully. I don't like the way they run the food court now, though... In the past, you just walked up, ordered, and paid at the window. Now, you have to walk up to a kiosk, scan your membership card, order whatever you are going to order, pay, and then the machine spits out a receipt to take to the window. When I was there today, it was after lunchtime, they still had some 10 people in line waiting to pick up food, and only one person working the window. The food is good, but it can be a little bit inconvenient to get said food. Other than that, I love this store. I will continue to come back.

I dropped on into this Costco location in Rancho Cordova only after going to the Folsom location…read moreand bailing out. Well actually I couldn't easily find a parking spot at the Folsom location. Folks were parking on the side streets. That's when I figured if the lot was this crowded, I dare not go inside. I trucked on over to Rancho Cordova. It was not nearly as crowded as Folsom. But the customer service was off in the strangely irritating way. It started with the man standing at the membership scan machine. I didn't pay attention to notice if the card was scanned, so I went to do it again. He ejected his hand inches from my face and shouted Good. No he didn't, but yes he did. Then the woman folding clothes came next to me to refold clothes. Like right next to me. Elbow to elbow. Odd. Then an another staff person came charging at me with a pallet cart. And stopped in a screeching halt less than a foot away from me. Ugh. The redeeming customer service came from the cashier. She salvaged my experience to bump up the overall rating to 3. Anyways this Costco has the similar items as others. It has a gas station, optical center, pharmacy, tire center, heating aid center,, and food court. The food court with seating is located outside, very OG original.

On a good note, the store looks GREAT!! Quite clean and uncluttered which increases the customer…read moreexperience. Even the dreaded toy corner has been thoroughly put together quite nicely!! Thank You!!!! I am, however, surprised at the increased prices in merchandise as well as the inconsistency in basic pricing to begin with. It seems that whomever does the pricing of the DONATIONS coming in is going for top dollar when GoodWill is supposed to be a NOT-FOR-PROFIT. I refuse to contribute to someone's extreme paycheck by buying merch donated to begin with. GREED RULES GOODWILL.

Drove up to donate and was met with a scowl and attitude. The guy said "we don't take that" to…read moreseveral items that seemed like they could resale them. Last time they said they no longer take suitcases. Guess Goodwill is too upscale for most donations?

Walked in and used this store for the first time. Went to pick up some baseboard my contractor…read moreneeded to finish with the remodel in my house. There were two people behind the counter. I unfortunately had to be "helped" by the man who was younger taller and skinnier. Not sure what his name was. After asking a couple questions, I could already feel his negative demeanor and complacency for his job. By his conversation and reactions toward me, it was apparent this was not going to be customer service focused but instead it felt like he assumed everybody should know what they are asking or talking about before asking him for help. Throughout all of my conversation with him, he kept giving rolling eye looks and when he would answer questions it would be with quick, non-thorough answers. I bought one piece of a certain baseboard which, came to find out, was to long to fit in my highlander. So I asked if he can just cut it in half. I was answered with a quick "sure". I noticed he was using a mitre saw so I asked if he can cut it at a 45. After he apparently did not want to hear me a couple times he answered with. "We don't do that and we don't really sell to public". I was ok with it as it could have been too much to ask, but then one other worker made a smart remark and said to him that "****, you should install it for him to". My opinion is it would have been good customer service to just say we can't as policy but the "smart" comment didn't need to happen. Either way, most of the reviews are correct about the customer service not being there at all, the talking down to, the "quick" answers. And I can add the rude remarks.

Wow, I was surprised at the poor customer service we received- it seemed like we were putting the…read moreguy out since we showed up at 11:45 on Saturday and they close at 12:00. I was more surprised that the guy with the terrible attitude and chip on his shoulder was "Matt", the Manager of the store. I guess it's known throughout the floor finishing community that he's a "little grumpy" sometimes. I guess that's one way of putting it, I would just say Rude is a better description. He won't have to worry about us bothering him again, we won't be back.

We are transplants from Orange County (near the Westminster store) and were thrilled to feel at…read morehome here in this Sac area SF. The store is beautiful, clean, fully-stocked and well-organized. My Filipina wife LOVED it! We live thirty miles away, but we will make a big shopping trip every three or four weeks. Thank you! PS. My wife especially likes your meat and seafood departments!

It's nice to have a large market in the Rancho area that is bigger than the little cramped stores,…read moreyet smaller than the enormous one that's popular and impossible to dash into for just a few items. Rancho has been needing someplace like that for a long time. This iteration of the SF Market chain is in a spiffy new shopping center. It's a nice change to have an attractive new market to go to. The parking lot outside is nice, and is well lit in the evenings. I've noticed that the employees at this store seem friendlier and more inclined to be helpful to customers.