worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

We are extremely happy with Masters Wholesale! We had great customer service from the time we…read moreplaced our order up to the timely delivery. communication was mostly by email & text, however, they were very professional about calling us when we wanted to talk to them regarding the product we were buying. The set up for delivery went seamless and we were notified when the arrival time would be......and without fail, they arrived at the specific time. The one who set up delivery was great to work with. My questions were answered back quickly and professionally. Wonderful company! We highly recommend them!

They have everything. Floor washes, soaps, a large section of candles for everything. Plus statues,…read moreoils, jewelry, incense, and herbs etc . I even leave my candles at the store to lit them sometimes. They are very knowledgeable about everything they have and will help you. All is a good price. 5 for seven day candles. All I can remember but it's all affordable. They also sell crystals. They speak Spanish also.

beautiful place Great costumer service nice people…read more Clean place

5/5/2026: Tonight--Cinco De Mayo Dinner Fare=Wild Caught Lobster n' Salmon Tacos!…read more In addition, I HAD to purchase two indoor/outdoor, extra-large, door mats due to CONTRACTORS tracking their funky, dirty boots cruising throughout my humble abode's freshly steamed-cleaned floors.

Ahh Costco, lol. If you know, you know. I always take a deep breath before I come in here…read more So I came in today for three specific items, all of which were small. I also had a rewards check I was planning on using. I didn't really need a cart for what I wanted to buy, but you know how it goes there. You always find something you didnt know you needed. So I actually stuck to my game plan, and got the three small things I needed. I then head to self check out, where I ring up all my items and then try to use my rewards check. An employee comes over and explains to me that I can only use the rewards check in regular check out, and not in self check out. Kind of a pain because this is not stated on the check itself, and the regular lines were much longer. So I get in the check out lane closest to the self check out area. Just my luck, I get stuck behind the only Costco customer in a decade that decided to pay for all his crap with cash. So I wait... When its finally my turn, I place my three items on the belt, and keep the cart on my side. When its my turn, this rude little employee with gauges in her ears and a profoundly terrible tattoo on her chest informs me that the cart needs to go on their side. Why? I have nothing bulky. Makes no sense. She informs me that the pathway between the regular check out lane and the self check out lane is too small, and people can't get by. As such, carts need to remain on their side. Yea, she needs thicker glasses. There was PLENTY of room for someone to get by, even if I keep my cart with me. Plus, this employee had plenty of time to inform me of this before I got to the front. She wasn't even the one doing the checking out. Not sure what her purpose was, actually. She didnt seem to be doing much of anything. Anyway, because of this illogical order, and her lack of observation/communication skills, everyone in line had to back their carts up so I could bring mine around to their side. A little communication and common sense goes a long way. It would have been nice if this employee exhibited either. Do better, Costco!

Having owned some what I feel are beautiful hand woven carpets going back almost 50 years and…read moregetting new wall to wall carpeting I decided that I would have all five of my rugs cleaned, when I found Majid of ShaNei it was truly a blessing, he explained the process, what needed to be done to each rug individually, was agreeable to any changes I had, and we work together beautifully to have my carpets cleaned one for the first time in 45 years! . That carpet was falling apart had never been cleaned and it looks like a real carpet again! God bless you Majid!

ShaNei rugs saved my old living room rug. They brought it back to life and made it look brand new…read more I was blown away with the results. The service was amazing and the owner, Majid was a breath of fresh air. I have already dropped off my bed room rug as well because I was so impressed. 5/5 would recommend to friends and family.

On a good note, the store looks GREAT!! Quite clean and uncluttered which increases the customer…read moreexperience. Even the dreaded toy corner has been thoroughly put together quite nicely!! Thank You!!!! I am, however, surprised at the increased prices in merchandise as well as the inconsistency in basic pricing to begin with. It seems that whomever does the pricing of the DONATIONS coming in is going for top dollar when GoodWill is supposed to be a NOT-FOR-PROFIT. I refuse to contribute to someone's extreme paycheck by buying merch donated to begin with. GREED RULES GOODWILL.

let me start with i VERY RARELY WRITE ANY REVIEWS GOOD OR BAD. i have been coming to this goodwill…read morefor 10 years now. always been a very happy customer. i know a lot of the employees or recognize them because i am at this location so much, being right around the corner from me. tonight i go in at 7 and i find myself with arm full of vintage dresses, so i go get a cart since they are heavy. from across the store i hear an employee shout (other people could hear) "you know there's security cameras up front" assuming i was going to steal. first that is very embarrassing to accuse someone that loud and second I DONT STEAL & I COME HERE ALL THE TIME. with how often im there i would be dumb to do that. i reported this to management so i hope it goes somewhere but this experience made me not want to come back.

Walked in and used this store for the first time. Went to pick up some baseboard my contractor…read moreneeded to finish with the remodel in my house. There were two people behind the counter. I unfortunately had to be "helped" by the man who was younger taller and skinnier. Not sure what his name was. After asking a couple questions, I could already feel his negative demeanor and complacency for his job. By his conversation and reactions toward me, it was apparent this was not going to be customer service focused but instead it felt like he assumed everybody should know what they are asking or talking about before asking him for help. Throughout all of my conversation with him, he kept giving rolling eye looks and when he would answer questions it would be with quick, non-thorough answers. I bought one piece of a certain baseboard which, came to find out, was to long to fit in my highlander. So I asked if he can just cut it in half. I was answered with a quick "sure". I noticed he was using a mitre saw so I asked if he can cut it at a 45. After he apparently did not want to hear me a couple times he answered with. "We don't do that and we don't really sell to public". I was ok with it as it could have been too much to ask, but then one other worker made a smart remark and said to him that "****, you should install it for him to". My opinion is it would have been good customer service to just say we can't as policy but the "smart" comment didn't need to happen. Either way, most of the reviews are correct about the customer service not being there at all, the talking down to, the "quick" answers. And I can add the rude remarks.

Wow, I was surprised at the poor customer service we received- it seemed like we were putting the…read moreguy out since we showed up at 11:45 on Saturday and they close at 12:00. I was more surprised that the guy with the terrible attitude and chip on his shoulder was "Matt", the Manager of the store. I guess it's known throughout the floor finishing community that he's a "little grumpy" sometimes. I guess that's one way of putting it, I would just say Rude is a better description. He won't have to worry about us bothering him again, we won't be back.

We are transplants from Orange County (near the Westminster store) and were thrilled to feel at…read morehome here in this Sac area SF. The store is beautiful, clean, fully-stocked and well-organized. My Filipina wife LOVED it! We live thirty miles away, but we will make a big shopping trip every three or four weeks. Thank you! PS. My wife especially likes your meat and seafood departments!

It's nice to have a large market in the Rancho area that is bigger than the little cramped stores,…read moreyet smaller than the enormous one that's popular and impossible to dash into for just a few items. Rancho has been needing someplace like that for a long time. This iteration of the SF Market chain is in a spiffy new shopping center. It's a nice change to have an attractive new market to go to. The parking lot outside is nice, and is well lit in the evenings. I've noticed that the employees at this store seem friendlier and more inclined to be helpful to customers.