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    Pontiac, MI

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    Metro by T-Mobile

    3.7 (3 reviews)
    Open 10:00 am - 8:00 pm

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    10 months ago

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    8 months ago

    best service ever Austin did everything I need and go all my info on my phone Austin has the best service I seen and will get in and out

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    6 years ago

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    Clear Rate Communications

    Clear Rate Communications

    1.3
    (93 reviews)

    ISSUES WITH HOME PHONE LINE…read more This communications company is shocking. Our family had a phone plan with them for many years however, one day they turned our service off and allowed another company to "take" or "port" our phone number without our consent. We went as far as calling their 8 different phone numbers, emailing 3 different departments within their organization, and chatting with someone via their chat service. Until today, this issue is still not resolved. My elderly family members are very emotionally disturbed over this issue. Many family still hold dear the value of having a home phone number. We thought this company was professional and upright however, there is is a possibly we are mistaken. Dear Clear Rate Communications, please respond to this message. Our family would like to resolve this issue.

    My sister has this service. That's another story. She has had no ability to make outgoing calls for…read morea month. When I finally got in touch with someone on a terrible line a work ticket was created. She got instructions to remedy this but that did not work. It is now impossible to get in touch with their customer service department or to create and email request. Their phone system puts you in an endless look. I don't think anyone is actually there. I would like a return label for her equipment. Also would like instructions on disconnecting service so she can have am more reliable phone carrier. With her same number, This is beyond frustrating. Less then one star. Zero stars are appropriate l!

    T-Mobile

    T-Mobile

    2.3
    (3 reviews)

    So disappointed with T-mobile Experts and im hoping this review is placed in the right direction…read more First a total misinterpretations of offers and deals offered by t mobile experts. Promising Better deals Free Youtube TV and Netflix.And lower prices.Wifi cant touch xfinity's connection undisputed. While calling to complain about the not free youtube tv and netflix we tried cancelling and it took over two hours of on the phone customer service back and forth mind games and trickery offers to try to get you to keep the service.Cancellation department is the get you to say yes longer with the service or get frustrated and hangup untill bills due and you see that nice 35-50 with other providers aint nothing compared to 60-64$ a month unless your living progressive and adding lines and bundling...Gigididdy.Then to stop further charges a call was made and a discussion was had that led to the removal of auto pay so no authorizations were given to t mobile to withdraw from this account.

    Store is shiesty, took my unlocked Note to switch from AT&T to T-mobile. Service seemed cool and…read morewent smooth. During checking out and paying for my sim card was warned that service would work better with a T-mobile Galaxty Note......sounded like it made sense and I could get it financed into my bill but wasnt there for that and he showed me I was getting texts and calls. Long story short Sam failed to input T-mobile codes to allow MMS texts along with other "mistakes". Had a "phone fix store" easily lookup and correct all this and charged nothing Need stores like this to stay out of Waterford/Pontiac, no respect so it should be made mutaul. Talking hard earned money tossed to trash *Legit Review* - D Harris

    Metro by T-Mobile - mobilephones - Updated July 2026

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