Personally, I was reluctant to give up my landline. I own an Insurance Agency, and telephones are…read moreour lifeline. I know VIOP is the future, but I was not sure the future is 'now'. I made the change, dramatically lowering my phone costs. The Blue Ocean people are GREAT. Although we have experienced some minor issues, their support is quick, and I would change to VOIP, and to Blue Ocean again in a heartbeat

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

The people in our local office are nice but that's about the only good thing that I have to say…read moreabout them. They've promised us high-speed internet for years! Their fiber optics run past our house, but the houses that are allowed access to them stop 8/10 of a mile before my house and start up again 1/2 a mile or so past my house making it about a 1.3 mile stretch of road that doesn't have access to their fiber optics, TV, etc. They got a grant for millions of dollars years ago, and instead of using some of it to connect these areas that are separated, they just did a new build to a town that doesn't even fit the description of what they look for to do new builds. Our governor promised "High speed internet for everyone!". years ago. We're still waiting!!!!!!!

High prices with terrible slow internet! Switch to SardisTel!!! It's cheaper and faster!!!…read moresardistel.com