Although I had a bad experience with Home Service Plus before (with my dishwasher) my recent…read moreexperience was phenomenal. My furnace went out on one of the coldest days of the year and they showed up promptly and brought some electric heaters (which were good enough). Then a couple days later they replaced my furnace and I could not be happier with the new furnace. If you need a furnace replaced consider calling them. They were thorough and careful and it works beautifully!!

Customer care with Home Service Plus is terrible. The techs are great, but the CS rep had no…read moreempathy, was rude, and would not accept the feedback that the payout for appliances isn't even covering 1/3 of some of these appliances. They need to increase the payouts, or it does not make sense for customers to have this service. When it's cheaper for me to buy a new unit than it is to pay HSP and still have to pay 75% of the new unit, no one wins.

If you can get solar panels and a generator, do it!!! Believe me in the long run you will save a…read morelot of money and spare yourself any grief this company dishes out. This company is the most difficult company to work with. The bills are inconsistent now that they use the digital meters.

I have been battling a number of issues over the last few years including not getting paid by…read morecompanies I have performed work for and fraudulent bank activity, but the big one has been fighting cancer. I beat cancer after hardcore chemo but now I am dealing with recovering not only from the treatment (which can take 1-3 years) but the disability payments I was not receiving. I did finally get some of it but still fighting to get back payments, which rates right up there with chemo. Providing electrical power is a business and they have to charge for this service, if they don't they will not stay in business for long. Because of what I was going through I was having financial problems, however when I finally went in and explained what was happening they bent over backwards to help me. Erin, Tami and Julie O were phenomenal. They DO understand sometimes people get caught in circumstances beyond their control and want to work with you. And Julie V...she is a shining star in the darkest night. I can't say enough about her other than, "So Julie, do you like Chinese food?"

They disconnected our electricity while we were at work without any notice whatsoever and we had…read morealready paid the bill, had the statement and everything. And then when my girlfriend called to ask to about it and informed the representative that this was urgent and had to be figured out, the representative told her to "not yell at her" and hung up. Absolutely unbelievable, I wish we had another provider because I don't want to give these people my money. Maybe consider hiring more respectful employees.

Told me the down payment was 600 to start a payment plan but would of been short 200 for the 2nd…read morepayment for 1 day. All of a sudden 5 mins later called back it's 847 the lowest. Unfortunately I have the 600 recorded and don't make enough for you t bring me to collections. I told y'all what I can do I have a solar system getting hooked up as we speak. Of you want any money at all being in in collectable quit changing terms as far as I'm concerned this recorded call said 600. That should be honored if it was stated the first time. You

We have had our swim spa drained, cleaned, and refilled for 5 years now. CWS has an amazing team…read moreof professionals! High quality service and high quality people who care! Thanks so much!!

A+. Our heroes! Our salinator equipment went on the fritz which caused our salinity to go off the…read morecharts. To save our well (and our sanity) we brought in 6k gallons. These guys were responsive, friendly, prompt and efficient. We want to be on the list each Spring for start-up! i could not recommend them more highly.

Amerigas will rip you off and has many hidden fees and terrible customer service. They allow old…read moreoutdated tanks to continue to be in use and will charge you over $400 just to pick up a small tank. They also charge a $150 line inspection fee every time they fill your tank. If you have an issue you will not speak with anyone local, the customer service is overseas and not able to resolve issues or questions. I would not ever use this company again and I believe they take advantage of people with hidden fees and cost.

THE WORST customer service and pricing. Shoot me for not doing my homework before I chose Amerigas…read moreas a residential supplier. Found out after switching to AmeriGas as a residential customer about 2 years ago (near Brainerd, MN) that Amerigas constantly adds on charges, and prices are as much as 1/3 higher than competitors. Pulling their tank next month when a new tank is delivered from another supplier. Examples of the charges - EVERY delivery, $13.99 HAZMAT charge (competitor - none); every delivery $9.99 fuel recovery fee (competitor-none). 08.01.23 propane delivery price was $2.81/gal. (competitor, $1.66 at the same time); Amerigas recently added a radio monitor that you must rent nto measure consumption (some thing I expressly did not want because I do not need it- $11.99 month) Customer service for Amerigas-none local-always sent to out-of-the country switchboard that has no idea what they are doing (don't blame them, they have never been trained and are not given any useful information - a total waste of time and very frustrating!). Competitor- always local assistance with personnel that can understand your need and take care of business. When management was contacted he stated they are making "incremental changes" which I heard over one year ago and realize that will never happen (i.e. overseas call center). He stated they do not want to loose me as a customer so he would credit me .50 cents a gallon for the August delivery although they charged more than $1.00 more than their competitor and also had various add on charges for the delivery that their competitor does not.

I have had Minnesota valley Electric since 1989 They are great, they are proactive about preventing…read moreoutages and if there is one like tonight my transformer blew and in about an hour they had it replace and the power restored. My neighbors that are stuck with Excel are very jealous when there is a storm and they are left w/o power and our lights are on.

Lousy customer service experience. Limited hours that they are open to call them and the people are…read moresometimes not pleasant nor very competent. Also $20 to set up a new account? Nobody else does that. And they are adamant to get your SS# which people should guard more preciously. The other option is to give them a credit card for auto pay. They just have a 'I don't really care about you as my customer' attitude.

Every time I call about my bill 9 times out 10 if be the same lady that answers the phone she is…read morevery rude and unprofessional. This is your job to provide excellent customer service just because you are having a bad day doesn't give you the right to be rude

Very friendly staff and they were the only ones to have the fuses I needed in the metro!! They have…read moremultiple locations so chances are they will have what you need for your electrical project. Will call city desk is very easy, employees will find what you need, even if your not a pro. Parking lot is small but it doesn't get that busy. Popcorn is on-site for sacks as well. Public bathroom