I went here today due to the illness that is going around. Heavy congestion in chest, short of…read morebreath, worst cold ever. Within 5 minutes of arriving, I was in a bed with a nurse given me medication to help me breathe again. Ran all sorts of tests quickly. Any other ER, I would still be there. In and out in under 4 hours. Everyone was very kind. Love this place. Got me feeling 50% better in under 4 hours. I would like to thank everyone there. So thank you !!! The negative reviews are not even for this place.

My mother was left waiting in front of the receptionist for 30 minutes while she was in severe pain…read moreand suffering from heavy bleeding after losing her pregnancy. The receptionist showed no urgency or compassion. Instead, she was rude and even asked why we brought my mother here instead of another hospital. Her behavior was completely unacceptable, especially during such a serious emergency she was wight old lady in the afternoon shift.

Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

June 30, 2023 - Friday…read more Review #436 I was referred by My family physician Dr. Kavanaugh to have several Ex-Rays completed at this Henry Ford Medical Center on 4-19-2023. This Henry Ford Medical Center offers many health services, procedures and testing based on providers and appointments available. The environment was comforting and welcoming when I saw the receptionist to check in. After waiting 5 minutes in lobby I was then escorted to Imaging Department and known as Ex-Ray. I've attached Photos of the Imaging areas and how my appointment went about which was at 4pm. The technician Jeff was kind and explained the steps and time frame for the many ex-rays that my doctor requested. He was knowledgeable too when it came to positioning my hands and fingers correctly on the glass for the proper Ex-rays. No paper referral was needed since she sent the forms by email to this department at my convenience too. This facility is clean and offers masks after entering the automatic doors for germ protection of for those who have not been vaccinated for COVID. Request an appointment with any of the providers listed on the sign upon entering. A Patient can reserve a spot in line as well for Walk-In Lab Services. Hours: Monday, Tuesday, Wednesday 7:00 AM - 8:00 PM Thursday and Friday 7:00 AM - 5:00 PM Closed Saturday and Sunday Address 14500 Hall Rd. Sterling Heights, MI. 48313 Phone: (586) 247-2700 So my total time walking in, waiting my turn to when I was finished with my Ex-Rays was a satisfactory and pleasant 30 minutes. My test results were emailed and available to view through the "My Chart" App connected to my medical file and doctor with Henry Ford Health. I recommend this facility for the many health services that it offers including Blood Testing Lab, Imaging, Radiology and there's a Pharmacy inside too. Karen N. SpecialK

SHAME ON YOU CONCENTRA!!!!…read more I need a Varicella, MMR, and Hepatitis B titers to check my immunity. Since the tests are performed from "a single blood draw" and only "one tube is used", there is no additional work involved. I was surprised when I was quoted over $200 for each titer. To make sure I understood the charges, I contacted multiple locations. I spoke with Keona at the Sterling Heights location, who told me she confirmed the pricing with her manager. I also spoke with Kristen at the Southfield location, who confirmed the pricing and told me she did not make the prices. After reminding her that she is a representation of Concentra I asked to be sent to the corporate office. At corporate, I spoke with Ruby, who initially told me the charges were correct and charged for their services. After I explained that I planned to share my experience in online reviews, she placed me on hold to verify the information. When she returned, she told me that the quoted price did include the laboratory fee. The conflicting information I received left me with more questions than answers, and I was not comfortable moving forward. I decided to take my business back to Quest Diagnostics. They recently charged me $58 for a Comprehensive Panel which includes 16 test. My advice is to ask for an itemized estimate, confirm exactly what is and is not included in the quoted price, and compare costs with other providers before agreeing to testing. As for me... I'm running somewhere else! ‍

I had to bring my son here for a pre employment drug screen and physical. From check in to check…read moreout neared 3 hours. What a waste of our personal time. They only had one PA on staff during the late afternoon in a busy place like this. I can't get my time sitting in the lobby back. There has to be a better way. And the place was not super busy.

Office phone is not on. There is no emergency on call Doctor. My senior mother (a several year…read morepatient) is unable to get her insulin prescription. She has been calling the office for 3 days now and the number will not connect. I have been trying to call for several days myself. Her Pharmacist is unable to get a hold of anyone at this office as well. When she did have an appointment, she fasted for, she waited for more then 2 hours to see the doctor. Horrible Horrible Horrible

The staff was great, but Lifeline suddenly closed without warning, leaving my wife and I without a…read moreprimary care doctor. We had to scramble to find another group to take care of our medical needs, prescriptions, etc. We're both senior citizens and don't need this aggravation. So the office was great, but the main company was a fail.

i'm not sure why this clinic has some terrible reviews, the people there are so kind, and really…read moremade me feel safe in a very scary and vulnerable situation. I would recommend them to anybody who has to go through this difficult time. They have multiple pain and sedative options, and i felt i was in great hands. They genuinely care and really helped me through the process and recovery. I can't thank them enough.

I would give zero stars if I could. The staff was terrible in vulnerable time. They didn't provide…read moregood care. The doctor wasn't gentle and didn't do what he could to help prevent pain. He left the forceps open when taking it which made a painful and uncomfortable situation even worse.

May 16, 2023 Review…read more#428 This Macomb Medical Mall Of Shelby Township is located at 50505 Schoenherr Rd. It offers many medical and health practices and procedures in one building. I am a patient with three medical doctors here over the past 5 years and started physical therapy with Team Rehabilitation on Monday, May 15 for a total of four weeks referred by knee specialist, Dr. Bookout. This Comprehensive Health Care Medical Mall offers 28 speciality practices ranging from: Family Practices Oncology, Dental, Pediatrics, Podiatry, Neurology, Pulmonary, Orthopedics, Skin -Dermatology, Hair Restoration, Allergy & Asthma, Cardiology, Foot & Ankle, Plus Team Rehabilitation, All Under One Roof! The staff and doctors of SMMM are extremely committed to providing comprehensive health care in a welcoming and relaxing office setting. I am a patient in a family practice of Dr. Kristen Kavanaugh, Orthopedic for my knees with Dr. Bookout, Feet with Dr. Anthony Giordano and Skin & Dermatology with Dr. Andrea Rosik. I am very pleased and satisfied with these four Medical Doctors. Also located in this Medical Mall with photos attached in my review are: Pointe Dental Group, Diagnostic Labs, Pharma Script, Optomtery Services all located on the 1st floor in the main atrium. There are two elevators for practices on the 2nd and 3rd floors. The facility is extremely accessible with plenty of parking with front and back entrances that are Wheelchair accessible and ramp sidewalks to help assist the handicap. The Lower level is currently being used as Conference and for Building Management. Inside this Medical Mall is the beautiful marble floors and during the holidays in fall and winter are decorated with sparkle and colors. Shelby Macomb Medical Mall can be the one stop for the health of yourself, family, friends and neighbors too. All practices, staff and even security guards give Me added comfort and convenience to be a patient here within 4 miles of my home, so no need to travel far for check ups or illnesses and appointments. I am so pleased to receive my health care with the Henry Ford Medical doctors right here in one comprehensive care building called Shelby Macomb Medical Mall.

OBGYN sucks. They were going to make me wait 2.5 + hours…read moreafter my appointment time. Terrible customer service. They say they are "patient cared centered" didn't even bother to let me know they were running behind. HORRIBLE DO NOT GO HERE.

I was very impressed by the quality of care provided by Dr. Mazhar and his team. I would highly…read morerecommend this family practice clinic.

From the owner: Welcome to Dobra Primary Care & Family Medicine – Your Family’s Health, Our Priority!…read more At Dobra Primary Care & Family Medicine, we’re dedicated to providing compassionate, comprehensive care for every member of your family. Our experienced team offers a full range of services, including: Family Medicine & Primary Care Chronic Disease Management Well-Child Checkups & Preventive Care Acute Illness & Urgent Care Visits Convenient In-House Bloodwork & Lab Services We understand your time is valuable — that’s why we’re open every other Saturday to better serve your busy schedule! Personalized Care. Trusted Providers. Convenient Access. Visit us today and experience healthcare that puts you first! Dobra Primary Care & Family Medicine – Caring for You and Your Family, Every Day. Call now to schedule your appointment!

Yesterday I had Topaz Plantar Fasciotomy surgery to help relieve my chronic plantar fasciitis. My…read morearrival time was 6:45am and my boyfriend and I showed up a few minutes early. We were helped immediately at registration. During my entire stay, all the staff was super kind and knowledgeable. It definitely helped relieve all my nerves! My nurse Nelson was an exceptional delight! Usually it takes nurses a few tries to find a good vein for a blood draw/IV but he did it on the first try. Surgery itself was only about 30 minutes. My boyfriend was well informed during the entire process. There was a snack area and TV in the waiting area.

I had a wound care appointment here in August after injuring my leg. The staff was very helpful,…read morethe appointment was on time, and the building was easy to navigate. This facility is similar to all Beaumont facilities where you can access your records online, make and change appointments easily, and fill your prescriptions rapidly. The care I received was top notch and I would definitely recommend using this facility to anyone.

My recent appointment with Elizabeth Evans at Corewell Health Grand Rapids Hospitals Neurovascular…read morepractice was stellar. Ms. Evans provided information and answered my concerns with the utmost professionalism and the perfect amount of friendly concern. I went in frightened and left educated and reassured I am on the right path to continued improvement. I was seen almost immediately upon arrival and the staff was friendly. I highly recommend this provider.

Absolutely terrible. My wife, who just gave birth 3 days ago, was sent to the ER from triage. Upon…read morebeing brought into the ER, a physician assistant came in to ask her symptoms. We have been here for over 8 hours now and have not seen a PA or doctor since. Nobody has explained any of the tests they have done or what they're looking for. We are receiving updates in her chart and that's the only information we have with no explanations. When I asked the nurse to speak to the doctor or PA since we haven't seen one, I was told "oh you saw the PA". When I responded that that was 7 hours ago when we first got here to ask my wife about her symptoms, the nurse stumbled over her words and told us that they were waiting for the doctor to review the test results. Again the results that nobody has explained to us why they even did those tests. Absolutely terrible experience